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Discuss Survey Platform solutions, best practices, & more.

  • 5,455 Topics
  • 13,083 Replies
5455 Topics
A
acwalsh
asked in Survey Platform
Question showing in preview but not in published version

Hello,I am creating my first Qualtrics survey and have not published it yet. Two questions in the first block of my survey show up in the preview version, but when I click "Show published version" or try to use the anonymous link, they do not come up even though all the other questions do. They are in the survey flow and one of the questions is required, so I'm not sure what I'm doing wrong. Does anyone know how to fix this?Thanks.

22547
B
5 months ago
A
AprilG
asked in Survey Platform
Reminders using Anonymous Link w/Authenticator?

 I'm doing an Alumni Engagement Survey. I'd like to use anonymous link w/an authenticator so we can share the link via social media and on a page on our website. If I do this, will I be able to send reminder and thank you emails? Qualrics Knowledge Center says no but doesn’t really address whether I can if I use an Authenticator. Thanks in advance!

1285
chackbusch
QPN Level 5 ●●●●●
5 months ago
E
eesh1982
asked in Survey Platform
Date functionality is not working

Hi Team, We are using Date function in one of the widgets in Dashboard. However, while selecting To date, it is allowing to select dates prior to dates coming in ‘From date’ field. Please let us know, if there is solution to lock the dates for To field or user should not be able to select dates appearing prior to what is available in From field. Regards,Eesh Regards,Eesh

231
J
Level 4 ●●●●
5 months ago
E
eesh1982
asked in Survey Platform
Date functionality is not working as intended

Hi Team, We are using Date function in one of the widgets in Dashboard. However, while selecting To date, it is allowing to select dates prior to dates coming in ‘From date’ field. Please let us know, if there is solution to lock the dates for To field or user should not be able to select dates appearing prior to what is available in From field. Regards,Eesh Regards,Eesh

110
E
5 months ago
K
Level 1 ●
katherinehillLevel 1 ●
asked in Survey Platform
Folders for Reports

Is there a way to organize survey reports into folders? We easily create a couple dozen reports for a single survey, and would love a way to have a folder hierarchy of sorts to make them easier to sort through. 

251
C
Level 4 ●●●●
5 months ago
S
Sarah_M_96
asked in Survey Platform
Side by Side Question: Force Response dependent on first column empty or filled

Hi everyone! First time using Qualtrics and need help setting up this custom validation.  If first column is selected “I don’t wear this category” then  no response is required from column 2 “willing to pay” and 3 “willing to wait”. If respondent does wear product category and first column is blank then a response is required from column 2 and 3. Please help! 

291
C
Level 4 ●●●●
5 months ago
A
aguerrerio_qualtrics
asked in Survey Platform
Survey results viewable to respondents

Is there a way to make the previous respondents’ survey results viewable to people as they enter the survey?  (I’m trying to get a group of people to pick from available options and if the 10th person can see that the previous 9 people all thought option 1 was good it would encourage them to decide that they could make option 1 work)  

351
C
Level 4 ●●●●
5 months ago
L
Level 2 ●●
LauraS244Level 2 ●●
asked in Survey Platform
setting quota with embedded data

I am trying to set a quota using embedded data, where I want 280 users to be assigned to group 1, and then once that quota is full I want user automatically assigned to group 2. Does anyone know how I can achieve this? Thanks!   

443
C
Level 4 ●●●●
5 months ago
F
FT_SGS
asked in Survey Platform
Piping in a varying list of items

In short: I want to assess a varying number (10-200) of student names for each survey, then assess each in multiple dimensions.I am bringing in the list of student names as embedded data (sequentially numbered fields) - and typically many are blank. Then I assess each using piped text into the assessment question. However, there are a lot of blank fields when the list is less than 200.In a separate post: there was a similar problem addressed, but I’m not clear on how to perform the checkbox step (step 4).I don't want to use loop/merge (seems unnecessary), so probably that’s impacting what the Javascript should be to select each embedded student name.So, I’m 1) bringing in the embedded data into a hidden question (the JS works for that). Then in that question, 2) I want to select the names that are not blank.  The aforementioned JS doesn’t work - and where does it even go?  (Not working: <code>if (!Qualtrics.SurveyEngine.getEmbeddedData('v'+i)==""){this.setChoiceValue(i,true);}&lt

292
F
5 months ago
K
kimracmy
asked in Survey Platform
Issue with Authenticator - "You are Not Authorized to Resume this Session"

Hi everyone,I'm hoping someone out there can help me with this issue I haven't been able to crack. My team and I are hosting an embedded Qualtrics survey on our website. This survey uses an authenticator, and while in Preview mode, I'm able to log in without a problem. However, even after I've published my changes and made sure to direct the Authenticator to the correct contact list, I get the error message "You are Not Authorized to Resume this Session". Any ideas what the problem might be?Thanks!

4792
W
5 months ago
E
erjenvannierop
asked in Survey Platform
How to get choice numbering correct when pasting choices from e.g. Word?

I usually make my survey in Word and then paste stuff into Qualtrics. When I have, for instance, 3 multiple choice options, I copy and paste that little list into the first answer in Qualtrics. It then creates 3 choices. However… the numbering of those choices is not 1, 2, 3 but 1, 4, 5. Is there a way to avoid this? Now I need to go back and recode values for each question where I used this copy pasting trick.

313
E
5 months ago
P
pmetzler
asked in Survey Platform
Creating Email Trigger to go to Select Survey Respondents

I have created a single survey targeting users based on their level of engagement in a product.  For one specific product user type I will identify in the survey, I would like to automate a process to send them a general (not customized) email at the conclusion of their survey that includes copy and the survey link that they will be asked to send out to their employees.  I looked at the email trigger feature in Qualtrics but do not see how this fits my scenario.  Wondering if anyone has figured this out.  

362
P
5 months ago
M
mfarah
asked in Survey Platform
Process of approving/rejecting survey responses?

I recently published a survey made in Qualtrics on Amazon Mechanical Turk, and I am trying to get an idea of peoples’ typical approaches to approving/rejecting responders’ work. I have already rejected a few responses that did not have an accurate survey code. One thing I was wondering about in particular is how accurate the Qualtrics GeoIP estimation is. For example, should I reject a responder if on the survey they indicated they were located in a region that is different from their GeoIP location? Please advise. I appreciate any help/recommendations as I am very new to this process. Thank you so much!

380
M
5 months ago
G
Gedeon
asked in Survey Platform
Not seeing data visualization in Results

I am a new user doing a simple survey. I have already developed the survey and all the results are visible in the Data section. Your tutorial states: “When you first access the Results tab (known as Results Dashboards), you will notice autogenerated data summaries. With these autogenerated widgets, the Results Dashboard provides the easiest way to find your aggregate results and create reporting pages quickly.”But, when I click on the “Results” tab, I am not seeing any visualizations (graphs) for each survey question. Instead, there are some generic placeholder questions on “Page 1” and no graphics. What do I need to do to see them?Could you also send your answer to my email:  john.gedeon@gmail.com  thank you. Gedeon

1102
G
5 months ago
E
ENagy
asked in Survey Platform
Survey Email Distribution Restrict Domain

We have a requirement to block survey email distribution outside of our internal network. (we want to prevent invitations being sent to personal mail like gmail). I see that Dashboard invites have a Organization settings to restrict to specific email domains. However, Survey settings don’t.How did you solve for this if you had to restrict survey distribution to specific email domains?

690
E
5 months ago
E
EducatorNotProgrammer
asked in Survey Platform
Extracting email from a Survey response in brackets

For background, I have used qualtrics for several years and I can use workflow to send custom emails based on responses.  I am not a coder, but I am trying to learn basic syntax and functions. I am trying to do something that seems relatively simple and I am running into a problem.  I have several surveys that are sent via anonymous links, not emailed directly to people.  These surveys are designed to be accessed by anyone via a QR code on a flyer.  What I want the respondent to do is first select a name from a list of names, and I want that person that is selected to be sent an email upon survey completion.  Each name on the list is followed by their email address (for example John Doe <jdoe@madeupemail.com>).  I have tried the following: Create a new Embedded data element called RecipientEmail, then following a page break after the question run the following code on a hidden question: Qualtrics.SurveyEngine.addOnPageSubmit(function () {  var extractedEmail = "${q://QID1/ChoiceG

481
chackbusch
QPN Level 5 ●●●●●
5 months ago
D
DJ_621
asked in Survey Platform
Managing Survey Distribution and Contact Updates in Qualtrics

Hello everyone,I'm looking for guidance on managing survey distribution and contact updates using Qualtrics, particularly with the "retake survey" feature. Our goal is to have individuals retake the survey annually to update their information.Here's the process we're considering:Including a question in the survey to confirm if the current contact remains the point of contact (POC). If they are no longer the POC, prompting them to provide contact information for the new person. Utilizing Qualtrics' "retake survey" functionality to resend the survey link to the new contact if there is a change in POC.Could anyone suggest best practices or methods within Qualtrics to automate this process effectively? Specifically, how can we ensure seamless email confirmation and survey distribution to update contact information annually?Thank you in advance for your expertise!

130
D
5 months ago
L
Level 3 ●●●
Linda_charltonLevel 3 ●●●
asked in Survey Platform
Can you embedded Qualtrics at end of YouTube video?

I need to be able to embedded Qualtrics at and of hour long training video.  I also need to have the survey be able to retake until they pass.  I am not sure how to embedded the Qualtrics at the end but I know how to do the scoring and redo part unless that embedded will throw that off.

251
chackbusch
QPN Level 5 ●●●●●
5 months ago
T
TR_data
asked in Survey Platform
Simple way to remove contacts from a mailing list if they have already received a survey?

I have a survey that needs to be administered to a growing set of contacts on a monthly basis. I’ve created a contact list for this survey, and I am wondering if there’s an easy way to maintain the contact list so that I am not re-sending the survey to those who have already either opened or completed it. It would be great to avoid a manual process of updating who has already received an invitation to complete the survey, but I am not sure if there’s an option for that. I won’t be able to filter for “last response” since they will also be receiving another survey at the same time that they’ll likely be responding to simultaneously.

1011
chackbusch
QPN Level 5 ●●●●●
5 months ago
L
Level 2 ●●
LauraS244Level 2 ●●
asked in Survey Platform
setting quota with embedded data groups

I am trying to set a quota using embedded data, where I want 280 users to be assigned to group 1, and then once that quota is full I want user automatically assigned to group 2. Does anyone know how I can achieve this? Thanks!   

180
L
Level 2 ●●
5 months ago
W
WeishiCheung
posted in Survey Platform
autocode age into group

Hi Qualtrics Community,I am a newbie here.I'd like to have a question asking about respondent's age, and then autocode the answer to a hidden question named age_group.May i ask:how to autocode, i searched around in the community and found all the solution require JS, but seems like my account dont have that lience, is there anyway to autocode without JS?is there anyway to hide and skip age_group question without JSPlease can you help?Thanks in advance

1448
J
Level 4 ●●●●
5 months ago
M
Level 1 ●
MaxLovellLevel 1 ●
asked in Survey Platform
jsPsych not registering keypress in Qualtrics

I am trying to run jsPsych, a JavaScript package for running psychology experiments, inside a Qualtrics survey. When doing so I can't seem to move past the first page by pressing any button, as prompted, despite this prompt being generated within jsPsych itself. I am expecting it to register my keypresses and move on to the next screen. Here's a minimal example that can be used inside the HTML section of a Qualtrics text/graphic question:<head>    <script src="https://unpkg.com/jspsych@7.3.4"></script>    <script src="https://unpkg.com/@jspsych/plugin-html-keyboard-response@1.1.3"></script>    <script src="https://unpkg.com/@jspsych/plugin-image-keyboard-response@2.0.0"></script>    <script src="https://unpkg.com/@jspsych/plugin-preload@2.0.0"></script>    <link href="https://unpkg.com/jspsych@7.3.4/css/jspsych.css" rel="stylesheet" type="text/css" /></head><div id="blankBackground"></div><style>    #bl

351
A
Level 7 ●●●●●●●
5 months ago
E
EllieC8
asked in Survey Platform
Simplify export for survey with lots of display logic

Hi community! I have a few surveys that have a lot of display logic within them as they are used across around 50 university programmes. Students have to select their division>programme>unit>specific assessment which causes quite a lot of different branches to the survey. We export this to excel daily, and have to contend with around 200 excel columns just to pull all the data together as different branches show up in different columns. Is there a way to export the data so that they neatly line up within one column (i.e. any programme name in A, any unit name in B, any assessment name in C)? Or as close to this as possible, the endless scrolling across excel is causing some issues. Thanks!!

341
A
Level 7 ●●●●●●●
5 months ago
C
conburgos
asked in Survey Platform
Quota Full in several target segments

Hello,I need your wisdom as I’m experiencing a problem with quotas I don’t know how to solve.I have several quotas per different target segments per country based on a matrix question response where the question is: “What type of subscription do you have for:Row 1: X Product (I currently have a subscription, I had a subscription or I never had a subscription as response options)Row 2: Y Product (I currently have a subscription, I had a subscription or I never had a subscription as response options) But Y Product subscribers also have a subscription to X Product because they are linked together but paid separately. So the problem with my quotas comes when:X Product Subscriber quota already met quota full but as Y Product subscribers also click on subscription to X Product + Y Product and they get screen out because X Product quota is full. The conditions of quotas are:X Product:If Country is (country selected) ANDif X Product is “I currently have a subscription for this” is selected AND

677
C
5 months ago
rochak_khandelwal
Level 4 ●●●●
rochak_khandelwalLevel 4 ●●●●
asked in Survey Platform
Advanced question type: Multiple pictures and subsequent selection.

Hi guys, I want to create replica of e-commerce website on Qualtrics. Is it even possible?Below is an example, which I want to execute.At the first step, I want participants to see all the options:  Wherein, they should be able to hover over any option and be able to see the details. For example, if the person hovers/ clicks over the first option, he/she should be able to see the following thing as drop box, with the option of going back to the same selection screen.  At the second step, participants should be able select one/ more than options which they like (marked in blue):  At the final step, they should be able to compare all of them and choose the one that they want to choose (as shown below). My queries are:1- Is it possible to carry this out on Qualtrics?2- If yes, what would be the way?3- If no, what other platform can be used to design such a study?Thanks in advance.

260
rochak_khandelwal
Level 4 ●●●●
5 months ago

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