Qualtrics Platform

Hello,I'm currently working on a project that involves MaxDiff analysis, and I am searching for ways to visualize the data on the dashboard. What are the options?Thank you in advance for your assistance. Andy

In our survey we carry across some data from Salesforce to Qualtrics via query strings.We do not have salesforce integration setup at this time due to some organisational barriers. One embedded data field is the system ID for the agent who initiated the call.I’d like to import the IDs and Names as a seperate dataset and match them to the embedded data. Is this possible and how would I go about matching the two sets together for use in a dashboard?

Hi there, does anyone out there know/have code that will allow me to change the font in my response selection boxes in EX to white.  Currently I have a green box with black font but I would like the font to turn white when selected.  Note I need the font to remain in black if not-selected, but turn white when selected. 

I have a YouTube video embedded into my Qualtrics survey that 500 people apparently watched via the survey, but the video’s view count on YouTube has only increased by 20. I’m pretty sure they watched it because nearly all spent the video’s 10-minute duration on the page and many participants described it accurately. Has anyone else seen this view count discrepancy happen? Thanks,Benji

We would like to combine all our verbatim feedback from 20+ surveys across approx 5 questions into one big text feedback data set. The idea behind this is that people could come and search for keywords for projects they are working on to see if any customer feedback relates to this keyword.  Any ideas on how to do this?  I can’t do via embedded data as our survey program has been running for many years, so we are looking for a solution for a very large dataset across multiple surveys. Hopefully via dashboards. 

Hi everyone,I'm trying to dynamically change the text of an open-ended question on the same page as an NPS question in Qualtrics, based on the NPS score the respondent selects.The idea is to keep just one open-ended question, but with different wording depending on the score: 9–10 (Promoter): "Você poderia comentar o que mais gostou?" 7–8 (Neutral): "Comente por favor, o que faltou para sua experiência ser melhor:" 0–6 (Detractor): "Comente por favor, o que não saiu como esperado:" I've tried several JavaScript approaches, but nothing seems to update the question text correctly once a choice is selected.If anyone has working code (especially for the standard NPS question type), or knows a reliable method that works within Qualtrics' constraints, I would be really grateful.Thanks in advance for your help!

Our frontline team followup on feedback received from customers.In our dashboards they can see text responses in response tickers.Sometimes there is a need to follow up on feedback from the dashboard.Is there a way to open a respondents full response from the response ticker? or another widget? Currently we have to search in the data and analytics tab for the response which is a bit of double handling. Thanks!

Hi. We send out internal suirveys only, but have an organisation with multiple domain names. Is there a way to permanently disable the requirement for an opt-out link for all our internal domains? Thanks.

I have a use case for integrating the CX platform with Docebo, an LMS system.  On the Docebo side there are is an integration process through Docebo Connect, but it’s purely on the Docebo side; nothing exists in Qualtrics for integration (like it does for Salesforce, Gladly, Hubspot, etc).  Has anyone ever done this integration?  How did it go?

Hello!Question 1:Is there anyway to track what sequence a participant encountered three randomized blocks?So for example in my survey flow, I have:Randomizer Block 1 Block 2 Block 3 And I’d like to record an embeddedData that just says:Sequence = 1, 2, 3. or 3,1,2 or 2,31 etc. Is this possible? Question 2:Also about a quarter of the way through my study, I’d like to introduce a ‘Back’ button that allows people to reattempt questions they’ve already completed, but not the questions of the first quarter.Is this possible? Thanks for your help!

Hi,I had a segment defined with 30 contacts for which a distribution was created.I need to send a reminder in 2 days time but there is a request to delete one contact A to whom the invite was sent. I deleted the contact A from the contact list.Will the reminder still be sent to the contact A when I send a reminder to the distribution ? Regards,Neha Tank

When editing a multiple choice question, the "edit multiple" is much faster to use than editing each option individually. In addition to being faster, the "edit multiple" allows me to edit things in a text editor, and it allows me to copy and paste easily from other sources. "Edit multiple" is pro-level. Unfortunately, Qualtrics takes "edit multiple" away if you've collected any responses for the questionnaire. Inexplicably, Qualtrics doesn't turn it back on even if you *copy* that survey into a new survey with 0 responses. They know about this behavior ("Attention: The Edit Multiple feature is disabled as soon as you collect data on your survey. This is to prevent invalidation of your data. If you copy a survey where this feature has been disabled, the copy will also not contain the Edit Multiple feature." Source: https://www.qualtrics.com/support/survey-platform/survey-module/editing-questions/formatting-questions/) I'm looking for a workaround for the disappearing "edit mu

I have a programming survey which leverages Reuseable Choices but lately when we attempt to add additional choices (the programs change month to month) it is really slow or won’t let us add at all.  Is this a bug or should we go about this a different way?

Hi,I need to send a survey (via email distribution) to 50 different samples. Is there a way to send the email to all samples at once or do I have to go via the “compose email” screen 50 times? Thanks!Manfred 

I have some CSS code in place to hide the default “next page” text of the next button, because I only want to display the clean “<” and “>” arrows. The code I’m using is:/* next/back button */#navigation .navigation-button,#navigation .previous-button { font-size: 0; /* Hides the text */}This works nicely except one thing:Even though the source code says, the content is center-justified, it is clearly not, i.e. the next button is shifted a little bit to the right. Here’s a zoom of it /the two smaller lines are exactly 50% of the width of the button):So how can I make sure that the next/back arrows are exactly centered?

I have a multiple choice question that allows multiple answers and has text entry that forces responses on some of the selections. Currently, if a respondent enters anything into the text entry box of an answer choice, that answer choice gets automatically checked. I do NOT want the answer choice to be auto-checked (i.e. if the respondent enters text into a text entry box, the selection remains unchecked unless the respondent checks it).Is there a way to turn the auto-checking off? 

Is there a way for me to carry forward the matrix question statements that selected scale 1-3, to the next single choice question ? 

If I have a multiple choice question, with priority tie to each of the choice. How can I select the choice with highest priority from the respondent’s selected choices, and carry forward it to next question. 

As anyone ever come across an issue where embedded data in URLs is not being collected properly?  I have created personal links, but they are being sent to a panel provider so we don’t know who the recipients will be at the point of creation so we add country, language, and id parameters to the URL rather than including this data at link creation. But they don’t seem to be working? Here I have specified: Q_Language=DE But the survey still shows in English. And though  I can’t show it here with screenshots, the user_id is needed for redirects upon completion but when I arrive at the redirect URL user_id is blank so it has not been collected. All of my embedded data fields are at the very top of mysurvey flow and match exactly (i.e. case and spelling). I notice that if I remove Q_DL=… from the URL then the error mesage does show in the language specified so is it possible that this value has been corrupted somehow? And if it is something to do with Q_DL then can I be sure the issue is re

Hi - we just opened a 2nd individual brand for my company. I’ve exported and imported the surveys, but I’m not seeing a way to do the same for a dashboard - I know I would have to remap everything, but it would be nice to at least have the basic widgets and pages already set up so that I wasn’t having to build 100% from scratch. 

We are running a pricing study, and using the Van Westendorp pre-built Qualtrics survey for the first time. While we know conceptually about how to graph and use the 4 variables (we won’t be using Qualtrics’ internal graphing, due to data cleaning being done outside of the platform), but when we checked out data, we see that Qualtrics has created 4 additional variables that differ from the direct responses the participants entered.  They’re called “Pricing Data - Too Inexpensive/Inexpensive/Expensive/Too Expensive”. We can’t figure out, nor find any documentation on, how Qualtrics is calculating these new variables and what they mean. As you can see, most all of the values are getting discounted from the original submitted values, and the vast majority are blank?? If it matters, we did set an upper and lower price limit of $1-$50 (the item is a premium version of a CPG usually in the $5-15 range). Does anyone have insight into what these variables are, how they’re being calculated, why

Hi everyone,I have a question I'm looking to predict customer churn using StatIQ instead of PredictIQ, as our current subscription tier doesn’t include access to PredictIQ.My initial thought was to convert the churn variable into a numeric format and apply regression. However, churn prediction often becomes a classification problem, and as far as I know, StatIQ doesn’t support classification models with a predict function.Has anyone found a workaround or solution for using StatIQ to predict customer churn in this case?Any suggestions or shared experiences would be greatly appreciated.Thank you!

We have created a theme where the survey canvas has been increased in it’s width a bit (the standard question container/survey canvas still uses screen sizes from 1988 it seems and with modern larger screen sizes it just doesn’t look good). However, one thing I was not yet able to solve is that the question texts still line-break in their original container/canvas width. I have a vague feeling that this probably needs to be adjusted separately for each question type (would be awesome if not), so teh 4 standard types (text, radio button, multi select and matrix) would be a very good start already. The current code looks like  Deactivating the max-width would probably help.Any ideas?