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I can see all users in admin tab, but how can I see how many more seats we have available left? For governance usage here. Thanks all. We have licensed XM btw.

When trying to include Qualtrics in an app, I get the following message regarding dependency updates - has anyone experienced something similar or knows the solution path?Please update your Maven dependency on com.google.android.play:core:1.10.3 to a version compatible with Android 14. Your com.google.android.play:core:1.10.3 library is not compatible with targetSdkVersion version 34 (Android 14), which introduces a backwards-incompatible change to broadcast receivers. As a reminder, starting August 31, 2024, Google Play will require all new app versions to target Android 14. Please update to the latest library version dependency to avoid app crashes.

Is it possible to change the language of the ticket that is automatically sent to the email, so it is delivered in Spanish to the ticket owners? 

I need to customize the Slider’s progress line to display a different color than the default. For instance, if a respondent selects 25% on a 100% slider, the first 25% of the slider should be a different color from the rest of the bar. Also if we can add interval ticks that will be helpful as well. Example Shown in SS attached. Any assistance or recommendations would be greatly appreciated.

Hi, I am trying to increase the width of the statements in a matrix - the survey is in the Simple layout. For some reason, manually dragging the statement width isn’t working in this layout (but is working in different layouts) and the code I’ve tried hasn’t worked either. Is there a way to increase the width in the Simple layout? Thank you!  

Hi,I’ve made several versions of a Survey in my Library and I’d like to be able to compare two of them. The only issue, I don’t know how to access the versions.Is it possible to view saved versions, and if so, how?If it’s not possible, then what is the purpose of saving versions in a Library?Thank you,JackieR

For some reason, when I try to distribute a survey to the same contact list more than once, it says "duplicate email" and will not send. We have lots of situations where we will need to send the same contact the same survey (e.g., each time they report an incident). How can I get around this setting?

Hi, I want to reset the data entered in a matrix question because it might be that the respondent selects an option in a matrix table that they did not want to select and then they can’t unselect…  Solution 1 (if possible): Is there a way to have a reset button?  Solution 2 (backup solution): If not, I wanted to just use javascript to reload the question but then when it reloads it still has the previous answers selected.. how can I clear the answers to a question when the page is reloaded?  Thank you so much for your help!Ben

Hello, I am using Qualtrics to screen for participants for an interview, however their IP address and location are in a completely different country and location from their demographic form or from the location they report being in during the time of the interview. Can anyone tell me why this is? Is this due to a VPN or am I dealing with false respondents or both? Or is there a really good reason for this?

Is there a way to hide columns in a side-by-side question when the column header is blank?  Each column header uses piped text from a prior question in the survey.    Also, is there a way to show column borders when taking the survey as the current view doesn’t have them? 

I have adjusted my survey to span 70% of the window with the following code:.Skin .SkinInner{width: 70% !important;;max-width: 70% !important;} While this works for majority of the survey, there are questions that still do not correctly span the window despite the forward and back arrows (and banner) spanning the window correctly. The image below is an instance of this. The issue occurs with matrix questions and a dropdown question.  

Hellow,I would appreciate it if someone can help me. In my survey, I have a slider question where I want to display three pictures. I inserted these pictures by adding labels in the 'Format' section. I want one picture in the middle, one on the left but outside the slider bar, and one on the right but outside the slider bar. However, the pictures cannot be positioned outside the slider bar. Could you please guide me on how to achieve this? SEE the example picture please. 

Help needed on: Hiding the next button.  Auto advance after seeing the video. Here is what I have done already. I have a survey wherein I want to create a feeling of thought disruption by showing a video. The videos are directly uploaded on Qualtrics. I have used this thread to enable autoplay and removal of controls.Further to that, the videos I am going to show randomly, vary in time (6, 15, 30, 60 seconds). I want to use auto-advance feature after the video. So, once a respondent has seen the video, the page moves forward automatically. I have tried the following two posts and the auto advance does not work.  I have also tried the auto advance function through ‘Look and feel’ area but as the video is within a text/graphics question, the auto advance does not work and ‘next’ buttong is still shown. I am not very good at code, as you can imagine, so, please help! 

Hi.I would like to control a text box based on the selection of radio buttons. The form will have 3 radio buttons and a text box. When the form is loaded, I want the text box to be disabled. However, when "Other" is selected in the radio buttons, I want the text box to be enabled. Additionally, if any option other than "Other" is selected, I want to clear the value of the text box and disable it again. Could you please tell me what code I should write to achieve this control? 

We have a survey that asks a few of the same questions, same response choices but for multiple sites.  This is set up using loop and merge.  I would like to display this data using Results (stacked bar chart or even simple data table) showing data by site in the one visualization instead of creating separate ones for each site.  In Reports you can do this using means or simple data table (see below)  but I cannot figure out the setup for this in Results.  Any ideas or suggestions?? Thank you, Stephanie

Hello,I am collecting data using a Qualtrics survey, and the participants are from different time zones. I know Qualtrics records start/end/recorded date and time based on my local time zone. Is there a way to check the participants’ local time when they submit the survey?I know I can add a question and directly ask them to indicate their local time or calculate their local time based on the latitude and longitude info. I am just wondering if there are other more accurate and convenient ways to do it. I think I saw somewhere that Qualtrics automatically records participants’ local time, but I am not sure if it is true and if so, how to retrieve that information.Thank you very much!

Hi there, I’m in the process of creating a very simple survey. I have a number of multi choice questions, with ‘Other, please’ specify options. At the minute, the text entry box automatically appears below the question like this:  But what I’d really like to do is for the text entry box to only appear if someone clicks the other please specify option. So essentially it would be routing the text entry box to appear only when the option is selected. Is this possible?  I’ve tried display logic, all sorts, and I can’t see a thread on here where this issue has been resolved. I’d be grateful for any help. Thank you!

I am trying to use KaTex for equations in my Qualtrics survey. All of the math renders correctly in “question preview” but only two of them render in “block preview”. This block contains page breaks, if that’s relevant. I put the starter template in the header (Browser · KaTeX), and each question with the KaTex has the JavaScript:Qualtrics.SurveyEngine.addOnload(function() {jQuery(".katex").each(function() {katex.render(this.innerHTML, this, { throwOnError: false });});});Qualtrics.SurveyEngine.addOnReady(function(){ /*Place your JavaScript here to run when the page is fully displayed*/});Qualtrics.SurveyEngine.addOnUnload(function(){ /*Place your JavaScript here to run when the page is unloaded*/}); The math is rendering for some of my questions but not others. For example, this worked (in the question text HTML):Bernoulli trial equation: <span class="katex"> P(X = \mathrm{x}) = \binom{n}{\mathrm{x}} p^{\mathrm{x}} (1 - p)^{n-\mathrm{x}} </span>This one also worked (

Hi All,I know each configuration is slightly different, but has anyone had an expereince where one widget is showing Response Count by Day (see below) but none of the other response widgets are working. The other widgets on this page are breaking data down by various demogrpahics, location, opertating company etc. We have used the same dashboard set up in previous surveys and they have worked, but now they have decided to stop working :-(At this point any suggestions/ideas would be welcomed.  

Hello,Is it possible to graph the topics from Text iQ with a network diagram, something like the semantic networks in Atlas.ti? Thkans

I tried editing the CSS of the element QSIFeedbackButton-flex-container via Look and Feel but no luck. Is there a way to specifically edit the CSS of this element?

I have an issue with reading the survey-responses using Export/import Survey responses API endpoints. I am using export-responses endpoint. the Uri i am using is “https://{Datacenterid}.qualtrics.com//API/V3/surveys/{SurveyID}/export-responses”. The Survey was created by me and i am using my account and i got the DatacenterID and SurveyID from my QualtricsID’s tab under User Settings. I passed the X-API-Token as well and tried with Tokens from QualtricsID’s tab and as well as the Bearer token i generated from my C# Application which resulted in same http 404 error. I am using SOAPUI tool to test the API call and as well from my C# Console Application. Both ways i get “Http 404 Resource not Found” error. I did set the scope to scope:manage:all for my Bearer token and tried as well but got same error. I attached an example to read my profile using Whoampi endpoint which returns same error. Nt sure if i am missing anything else here. 

I am uploading around 25MB powerpoint to library and it gave me file size error. I have embedded video in ppt and I want to keep same, even after all compressions minimum file size is 25mb. Does someone have workaround for this, how i load same in library and than add as hyperlink in my dashboard.

Hi everyone,I am wondering if there is a way to position individual choice options all around an image, not limiting the choices to a single side. The idea is to have the choices placed around an image like a clock as seen below (ignore the arrow):I imagine this will require JavaScript or custom CSS, but as I am not well versed in either, I need help finding a solution if it is possible.Thanks in advance for your help.

I've created a survey for which I've been collecting responses using a Qualtrics free account, but I'm experiencing an issue. In the Results tab, it's still showing the original 13 questions from when I first created the survey, and it hasn't updated to reflect the final version, which now has 21 questions that have been reworded. However, in the Data & Analysis tab, it's displaying the final version as I intended. Will this discrepancy affect the results of my survey?