Survey Platform

I have a workflow that changes the value of an embedded field based on assignment made in a ticket resulting from the submission. Is there any way to use javascript (or any other method) to update the quota based on the embedded field?  Ultimately, I’m looking to have a ticket marked to determine validity of the submission - quota should be modified to eliminate invalid entries. Any ideas? 

I have a question with two choice groups. Both of them have an Other option. I want the group and the choice within the group randomized but I want the Other options to appear at the bottom of each group. How can I do this? TIA!

I have sent out a survey to 150 participants with the same domain, let's say for example it is: @example.com. These have been correctly received by these 150 recipients and some of them had filled it in already. I could see that all 150 of them have opened this first invitation.A few weeks ago, I sent a reminder to the 136 participants that had not completed it. These e-mails were also sent correctly according to the system. However, it surprised me that only about 25 of them opened the e-mail according to the distribution list, while the previous time all 150 of them opened it.Now I've just sent another reminder to 126 participants who have not completed it, and I get the message that 114 of the e-mails (!) had not been sent successfully. When downloading the distribution details, I see the following details:“host or domain name not found. name service error for name=example.com type=mx: host not found  try again”I have no clue what is causing this. I am 100% certain that the domain i

these balances need to balance before they more on.  How can I make sure they balance and be able to fix the problems?  Right now I am using embedded data in a question but it needs to be in a different block so then you cannot go back to fix the problem.  This was the one thing that I was to make sure worked for the person.

I am a longtime Qualtrics user. I feel like I am in expert in most things on the platform but the ‘Results Dashboards’ are not at all intuitive. I have read the online documentation multiple times and still struggle to create results dashboards for basic surveys. It takes so many clicks to customize the widgets in needed ways and it’s very difficult to know what to do to make basic visualizations.This new-ish feature is in no way an upgrade from the previous results-reports page. I understand I can revert back to the old version but worry about it the results-reports being phased out at some point. The dashboard version is clunky, nearly impossible for someone to use efficiently, and offers less customizability than results-reports. As someone who is responsible for encouraging my colleagues to use Qualtrics over other products like Google forms, it makes it even harder when the features are so difficult to learn.It would be great if Qualtrics would either dramatically improve the user

Hi, can someone please help me on how to integrate Qualtrics survey with Power-BI?

I have a follow-up survey and it’s first two questions are date dependent. first question is have you had your procedure yet. if the participants responds “no” they are asked to put in their new procedure data. this in turn triggers a workflow within the follow-up survey to send the same survey to the participant a day after their procedure. if they click no again and input a new date, this workflow repeats until they’ve had their procedure.this works well for my initial follow-up survey. but i copied everything over for a new age group and the copy does not work. specifically, if i click ‘no’ and enter in a new date, i do not receive an email inviting me to the same follow-up survey.   this is the js from the copied question (ignore the repetition between the follow-up variables): Qualtrics.SurveyEngine.addOnload(function() {    // Ensure Moment.js is loaded    var script = document.createElement('script');    script.src = "https://cdnjs.cloudflare.com/ajax/libs/moment.js/2.29.1/momen

Qualtrics reports is not saving my edits. The platform indicates that changes are saved; however, when I log out and log back in, the changes were not saved.Any ideas or suggestions?Thanks!Chipper

I have a faculty member I am working with who wants to use Qualtrics to sign up for site locations that only accept a certain number of applicants. We set up the sites to disappear when the quota for that particular site is reached. This has worked fine for testing until we came to a road block. They want to present the survey to 30+ students at the same time to make it as fair as possible for them to sign up since these sites are on a first-come, first-serve basis. When we did a trial run, we realized that when students are signing up for the same location while in the survey around the same time, Qualtrics will let the survey go through even though the choice is over quota. After some reading, I understand now that quotas don’t increment until a user submits their response. With that being said, is there any way for an email to be automaticaly sent to the student if they did go over quota to have them retake the survey or present an error of some sort? And if not, is there any other

Hello I wanted to ask which type of scale are you using? is it the negative to positive or positive and vice versa? And what is the reason behind your decision? Do you see much bias? Do you see much false negatives? etc.

I am new to qualtrics and have little experience with technology. I am trying to calculate a Pittsburg Sleep Quality Index which requires a calculation between three different questions. Can anyone help me figure out how to do this within Qualtrics? I am willing to pay for hours spent tutoring/helping. 

 Dose anyone know how to adjust the width of the select box here? Thanks! 

Hi everyone,I’m hoping someone can help me with an issue I’m having.In my Survey flow, I’ve set up an embedded data field that’s determined by the URL.For example, ?source=Label or ?source=Social.  This part is working correctly, and the data is being captured as expected in the Data & Analysis section.However, I’ve also created a workflow to pipe all the data into a Google Sheet.The only field that isn’t being transferred is Source. For this field, I’m using the expression ${e://Field/Source}. Does anyone have any ideas on why this might be happening? Thanks :) 🤞

I need to CC an email address (different for each contact) when sending an email for survey distribution. I read about “Setting up a Send a Survey via Email Task”, but when trying on this solution I can’t get the CC email address field from the contacts list embedded data fields. Any ideas on this? 

Hello All,I have a survey that call a web service to pull data base on who is taking the survey. The survey flow is sending the person ID to lookup their info from the web service. The survey flow get the data from the web service and set the data as embedded data. The survey then present the embedded data on a MC question type.The issue we are running into is that SOMETIME the data doesn’t come back quickly enough before the survery move on to the next step to present the MC choices. Because of this, answer choice selection are sometime blank. Is there a way to slow down or extend the call before it move on to the next step? Thank you!Jody

I have an anonymous survey link onto which I’ve added some query strings. For one of the URL query strings I would like to set a range rather than a consistent value, so urlexample.com?id_range:01-100 Then I would like to have a text entry question with custom validation (I believe the best way to do this, though maybe just in the java editor) to only accept answers within the range specified in the URL query string range (so in the example, 01 through 100). I do have id_range set as an embedded variable from the URL in the survey flow. Thank you!

Hello, since today, I have encountered an issue managing my surveys. When I click on a survey in my projects page, I only see a blank screen, and the editing page does not load at all. On the browser's developer tools console, I see the following error: Uncaught SyntaxError: Invalid or unexpected token (at 2166.103f6253452a64bbca40.min.js:1:1)The other sections (distribution, data and analysis, etc.) work when accessed through the menu that appears after right-clicking the survey.I would appreciate any help, since as of now I cannot edit any of my surveys.Thank you. P.S I also have not found any way to report this technical bug properly...

Hello, I am displaying images (at the top of the page) and then two related questions (just below the image). Questions are radio button choices and they are always the same regardless of images (there are 16 images altogether randomly presented). This part is working fine with Loop and Marge (with three fields, Field-1: image link from library, Field-2: image_type, Filed-3: image_name) I want to know: Which image was presented, type of image, answer choice selected for Q1, answer choice selected for Q2. I have created embedded data (16 images x 4) 64 fields (it’s a messy way) but having difficulties in saving the data:Image name (Filed 3, working fine, I can save it with embedded data) Image type (Filed 2, working fine, I can save it with embedded data) Which answer was selected for the image for Question-1 (Not working, I can’t save it with embedded data) Which answer was selected for the image for Question-2(Not working, I can’t save it with embedded data) I want the data (after exp

Hi, In order to save time and minimise possible mistakes, I'm looking to duplicate an existing survey I've created and tweak it quite a bit for a different group of people. (I know I could add a branch logic etc., but that would complicate things further).I just could not see anything in the support database on how to do this. Is it even possible? If yes, I need simple, clear explanations.Many thanks!Anne-Laure

I have been uploading audio files to enable Qualtrics to be accessible for a survey aimed at people with intellectual disabilities. I have been uploading the audio files and they are saved in the Qualtrics library.  However, one (184KB) has the error message ‘ This plug in is not supported.’  Can anyone advise why this error has only just occured?

Hi all,I like the new look/feel of the New Survey Taking Experience but it’s broken my JavaScript.I have two pieces of JavaScript: To hide a question To autofill embedded data fieldsCan you help?=====================================To Hide:Qualtrics.SurveyEngine.addOnload(function(){jQuery("#"+this.questionId).prev('.Separator').hide(); jQuery("#"+this.questionId).hide();});=====================================To Autofill embedded data fields:Qualtrics.SurveyEngine.addOnload(function(){Qualtrics.SurveyEngine.setEmbeddedData( 'caption1', "Tree" );Qualtrics.SurveyEngine.setEmbeddedData( 'caption2', "Sand" );Qualtrics.SurveyEngine.setEmbeddedData( 'caption3', "Monkey" );Qualtrics.SurveyEngine.setEmbeddedData( 'caption4', "Oxygen" );});

Hi Community,Is there any way to upload custom json file in textIQ. Exported the topics from Qualtrics survey as Json and imported it into Excel. The above image is the output of json file in Excel.As you can see, topicID is unique it creates by itself when we create topics in textiQ, but what if I want to add additional topics to it.

I’m working with one survey and we’re thinking of sourcing respondents from two different panel providers at the same time. I’ve already set up redirect URLs for provider #1, but we’re not getting enough responses, so we’re considering using provider #2. How can I configure redirects for the second panel on the same survey? From what I can tell, the 'End of Survey' block only allows one redirect link. Can someone assist?

Has anyone set up a survey with multiple channels of access (both an emailed personal link and anonymous link/QR code)? I am envisioning a scenario where individuals would be invited to participate in a survey immediately following an interaction/experience through the use of a QR code/anonymous link if the individual chooses not to utilize the QR code/anonymous link the next day they would be added to a survey distribution and subsequent reminders using the Send Survey via Email Task. In both scenarios, the individual would authenticate into the survey against a Contact List.Obviously, I do not want to invite someone to participate via email that already completed the survey via QR code/anonymous link. I’m planning to use the ETL workflow in Qualtrics to set up a daily invitation to those that completed the interaction/experience but I am getting on hung up on how and where to insert the step remove records that already completed the survey. Thanks for any suggestion/insight you can p

Is there a way to set up our HR Managers access to see if an Employee (using the employee ID#) has completed their New Hire Survey without seeing the individual responses and dashboard?