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Discuss Survey Platform solutions, best practices, & more.

  • 4,355 Topics
  • 10,568 Replies

4355 Topics

PeeyushBansal
QPN Level 6 ●●●●●●
PeeyushBansalQPN Level 6 ●●●●●●
asked in Survey Platform

Email invite with multiple languages

Hi All, Can you share best practices for sending invite with dual or more lanaguage (english and non english) in one invite. Can we show kind of dropdown or hyperlink to go up and down to different language within outlook email. Thanks you

1
PeeyushBansal
QPN Level 6 ●●●●●●
23 hours ago
M
Level 3 ●●●
mdarukaLevel 3 ●●●
asked in Survey Platform

Question scripting

Hi All, Can this type of question be created in Qualtrics? I have created a Matrix table with text entry and carry forward choices from the specified question. Looking for the same format. Thank you 

1
R
Level 2 ●●
1 day ago
R
RowanP
asked in Survey Platform

Invalid field group

I have asked the same question more than once (as part of the pilot) and one time it displays the results correctly and the other times it states ‘Invalid field group. There is a mismatch in the field group’s field types’.What settings do I need to change to make sure the results display please?   

1
R
Level 2 ●●
1 day ago
N
Navneet
asked in Survey Platform

Modal Popup Not Getting Closed 

Modal Popup Not Getting Closed I tried to recognize the close button on the modal popup by using JS or jQuery function but it is not getting recognized. Only if i scroll back to that particular element then only it is getting recognized.  //document.getElementsByClassName('QSIWebResponsiveDialog-Layout1-SI_0AitJRaDtHNzgbk_close-btn')[0].onClick(); 

1
R
Level 2 ●●
1 day ago
N
Level 3 ●●●
Neha TankLevel 3 ●●●
asked in Survey Platform

Multiple values in Contact list attribute, Survey and use it in CX dashboard

I have a requirement to populate multiple values for a contact list attribute, let us name it Portfolio Area(PA). If I maintain the values as say PA1,PA2 against a contact. Below is my requirement:I need to populate the contract attribute value in one of the existing survey. When we create a CX dashboard and build a filter on this field, I would like to see PA1, PA2 as options. When I select PA1, I would like to see all records that had value as only PA1 or PA1 and PA2. How can I achieve it ?Thanks in advance.

9
N
Level 1 ●
1 day ago
M
Level 1 ●
michal1111111111111111Level 1 ●
asked in Survey Platform

HELP randomizing a mixed variable

 Im trying to create a survey that has a between-subject variable (for example, HIGH/LOW attractiveness) and a within-subject variable, call it humor- with three levels- none/pos/neg.each participant is randomly assigned either to high/low condition. then, for the within design i have two sets of 3 pictures (each set either high/low attractiveness) and three sets of 3 texts each,one for every humor level.I want that for each level of humor participants will see a picture paired with one of the 3 texts (randomly chosen) and then a followup matrix question. problem is i want each participant to see each picture once without return. plsss if you can help me it'll be life saving.

8
A
1 day ago
J
Jibanez2
asked in Survey Platform

Seeking Assistance on Randomized Treatment Assignment in Survey Design

Hello Everyone, I am writing here because I am encountering some issues when creating my survey for my thesis. I am studying whether matching a chatbot personality to the user can yield to a greater acceptance. To do so, after asking their personality type, I would like to assign each participant randomly to different treatments. However, with the way I’m doing things, the participant goes through all these blocks one after the other. Here below is a screenshot of the Survey Flow. Is there a way to go in which the participant selects an answer from a questions and is allocated randomly to one of these following blocks once?Your assistance upon this matter is highly appreciated.Best regards, Jorge Ibanez 

11
J
1 day ago
J
jts15d
asked in Survey Platform

Bold Font in Bipolar Matrix Question

I am creating a bipolar matrix question. In the text of the statements I want to bold/underline some of the text to make it clear the differences between the left and right side. When I bold/underline some of the text in the statement on the left everything works. However, when I try to bold or underline some of the text in the right statement it puts the bolded/underlined text in its own column. This looks very bad in the preview. Is there a way to stop this from happening?

2
J
1 day ago
D
da_isyl
asked in Survey Platform

Randomisation and excluding those that had been presented when showing the block a second time

Hi, my research team is trying to construct an experiment that aims the effectiveness of different interventions on participant’s ability to judge the truthfulness of news headlines. We have 32 headlines in total (16 Real, 16 Fake). We want to display 8 Real and 8 Fake headlines randomly prior to the intervention stage and display the rest of the headlines after the intervention. Is it possible to do so? We have attempted to put all 32 headlines in one block and use the advanced randomiser to ask it to present a random subset of 16; however, this does not allow us to have a balanced number of Real and Fake headlines, plus we failed to figure out how to exclude the headlines that were displayed in the post-intervention block. Another approach we tried was to put each headline in an individual block. This allowed us to have exactly 8 Real and 8 Fake headlines pre- and post- intervention; however, the question of how to exclude the displayed headlines still stands.Would really like to get

2
D
1 day ago
F
Level 3 ●●●
four77Level 3 ●●●
asked in Survey Platform

batch export submissions to PDF

Hi, is there a way to PDF export all individuals responses at ONCE as PDFs from the Data & Analysis page?  Currently, this seems to be one-by-one from this page - is there examples of how this can be done? Thanks

2
Nanditha MM
Level 4 ●●●●
1 day ago
F
Level 3 ●●●
four77Level 3 ●●●
asked in Survey Platform

how are. questions with conditional display coded

Hi, I had a question about how certain survey items with conditional display logic or skip logic that are not presented to the respondent coded in the dataset? For example for a questionnaire: Question 1 - Do you know what year you graduated school? Yes/No→ if Yes, display Question 2→ if No, skip to Question 3Question 2 - Please select year from the dropdown. Question 3 - ... For Question 2 what values appear for respondents who responded “No” to the first Question 1 and are not shown Question 2 in the data set? Is ‘not applicable’ captured for respondents who never got the question? 

2
Nanditha MM
Level 4 ●●●●
1 day ago
kgillis
Level 3 ●●●
kgillisLevel 3 ●●●
asked in Survey Platform

Adding "optional" to open text box

Is there a way to have “optional” in a dithered box (or something similar) within the text box and then it would disappear as soon as the recipient starts typing? I know the other option would be to just state (optional) after the question - wanting to know if there’s a way to display it within the actual text box.

7
Nanditha MM
Level 4 ●●●●
1 day ago
N
NatalieG
asked in Survey Platform

Recoding and averaging individual responses to multiple statements collected in a slider question type

Hello,I have used the slider question type to deliver the Personal Wellbeing Index, which is comprised of 7 statements with answer options ranging from 0-10 (see below for visual of the question). For analysis the response options need to be recoded on a scale of 0-100 (e.g. 1=10, 2=20...10=100). Then I need to create an average of each person’s responses across the 7 statements. Could someone please advise me if/how I can:Recode the values for analysis (as described above) Create an average value for each individual can be used in Results-Reports Thank you!

3
N
2 days ago
M
Level 3 ●●●
mdarukaLevel 3 ●●●
asked in Survey Platform

Questionnaire script

Hi,  If I have a CSAT question and thereafter a question asking for reasons behind the option selection somewhat like below. Is that possible? I know I can include the answer from the previous question but can a statement be introduced based on answer in the question? I have highlighted the 2 words I need to include based on the response provided. So if they select 7-10 I want satisfied to appear but not the rest, and if they select 1-6 I want “not entirely satisfied” to appear.   Thanks 

11
C
Level 2 ●●
2 days ago
S
SCAP
asked in Survey Platform

New User

As a new user, I've been exploring existing self-help videos and now I'm seeking a streamlined system to:Utilize the Qualtrics platform to send out invitations to potential participants for my study, either through a clickable link or a QR code. Distributed online on Social Media Post Request interested respondents to contact me via email if they meet the specific criteria for participation in the study. Facilitate the digital signing of consent forms directly within the Qualtrics interface. Offer a narrative questionnaire which participants can fill out, and then I'll transcribe and seamlessly upload their responses into Qualtrics for analysis.Can this be done? 

1
Deepak
QPN Level 8 ●●●●●●●●
2 days ago
R
Level 2 ●●
riceballLevel 2 ●●
asked in Survey Platform

Thurs Apr 18 almost all domain emails flagged Qualtrics as spam

Hello, has this happened to anyone else?Background: We have workflows set up that have worked for years emailing to different addresses with our domain, both user addresses (e.g susan@ourschool.edu) and distribution addresses (e.g. it@ourschool.edu).Problem: On Thur Apr 18th, all distribution addresses stopped working - we’ll test and upon survey submission, emails will successfully be delivered to susan@ourschool.edu but not it@ourschool.edu. I talked with Qualtrics support & they can check individual addresses like it@ourschool.edu , and for each they’ve said that Qualtrics has flagged the addresses for being marked as spam too much, so we have to one by one ask Qualtrics to unflag the address and then it works again.Question: Nothing has changed on our end. Qualtrics says nothing has changed on their end. We have all the allow list addresses, etc, in the firewall. But for some reason, suddenly we are setting emails from noreply@qemailserver.com as a high spam score even though i

2
MatthewM
Level 6 ●●●●●●
2 days ago
S
solchar
asked in Survey Platform

Workflow Stopped Working

Hi all,  I’ve set up a workflow of sending 3 auto emails to different parties after survey is completed and it has been working fine. Yet, it has recently stopped working since Feb 13. Not sure what went wrong. Since this is an important email of inviting referees to submit their reference letter. Would appreciate some help. Thank you.  Best,Charlie

6
Nanditha MM
Level 4 ●●●●
2 days ago
K
Kylie_0702
asked in Survey Platform

Contact List

I am new to Qualtrics, and looking to create my first survey. I have all of my questions set up, but I am having trouble setting up my Contracts Lists and accessing it from the embedded data section of the Survey Form. When I click embedded data I am brought to this page: However, when I try to select ‘add from contacts’ or ‘existing embedded data’ it says my library is empty. I made sure to add a csv file of the data with the names and emails of the recipients:How do I update my contacts list, and make sure I can access those from the embedded data section of my survey? Also, if you have any tips for using Qualtrics that would be greatly appreciated. For context, I am looking to send out a general survey that has the recipients name and a personal ID number that I already have (I do not want one randomly generated) embedded in one of the questions of the survey. I also want to be able to build my questions off of that embedded ID number. Is this even possible?

2
kgillis
Level 3 ●●●
2 days ago
F
Level 3 ●●●
four77Level 3 ●●●
asked in Survey Platform

is there a way to get emailed every time a Qualtrics survey is completed

Hi, I have a question on how to get an email every time a survey is completed, for a live survey I am fielding? Is this done thru workflows? 

1
N
QPN Level 2 ●●
2 days ago
A
Level 1 ●
AmeliaKMLevel 1 ●
asked in Survey Platform

Customize internal links to PDFs

Background: Following the helpful instructions in this post, I’ve embedded PDFs in my survey by uploading them to my library and referencing them using the HTML editor. I want to randomly show people one of several PDFs, so I put the  file path in the loop and merge table, and set up my HTML code to reference the loop and merge field to get the path; something like this: src="${lm://Field/1}" This all works well. The issue that I am encountering is that I’d like to have several dozen possible PDFs that I can show respondents. Right now (for our smaller pilot version), I’m just going into the library and copying the URLs by hand and pasting them into the Loop and Merge table. When I have an order of magnitude more URLs to copy in, this will get less feasible. Does anyone have any ideas on ways to speed up this process? I’d ideally like some way to preserve the names of the PDFs that I upload into the URLs, so I can reference them more easily in the Loop and Merge table (my PDFs are name

2
A
Level 1 ●
2 days ago
P
psychdoctrainee
asked in Survey Platform

Resize a video and mute it

Hi! I don’t know html but, I think that is how I will have to fix this problem. I need my youtube videos to be full screen on any device. Here is my current html that makes a tiny strip of the video:```<div class="video-container"><iframe align="middle" height="800" src="https://www.youtube.com/embed/N6-2fVsFV8E?feature=sharedmuted="true"video width="100%" height="auto"></iframe></div> And the other html is <br><iframe width="100" src="https://www.youtube.com/embed/ndp510VcqVgmuted="true"" height="260px"></iframe> Can anyone help me resize these and mute the first one?

3
Nanditha MM
Level 4 ●●●●
2 days ago
gideunz
gideunz
asked in Survey Platform

Exporting/Downloading library files

Hello. I am trying to download all of the graphics files from my library, but I cannot find a way to do it in bilk. I can only download them one by one -- or that’s what I seems. Does anyone know how to do it in bulk?

2
Nanditha MM
Level 4 ●●●●
2 days ago
M
mobmsc
asked in Survey Platform

Wrap report text in charts

Is it possible to set the chart label text so it wraps instead of changing to “...”. I have some charts that won’t fit on a single page so my trick on increasing the chart size to fit in long response choices won’t work.I checked the report settings and text wrapping isn’t listed as an option and i’d prefer not to have to edit each response choice

1
Nanditha MM
Level 4 ●●●●
2 days ago
K
KCL
asked in Survey Platform

Constant Sum + Matrix Tables + Data Validation

Hello!  Question Type: Matrix TableMatrix Type: Constant Sum I would like to use data validation to ensure that the total sum of column 1 (orange) matches a value submitted earlier in the survey. I also need the total sum of column 2 (green) to match a different value submitted earlier in the survey. The total sum of column 3 (yellow) does not need validation and does not match any information submitted previously.  In all the posts I’ve read, I see people putting the piped text of the previous answer into the ‘must total’ data validation box. However, that doesn’t work in my situation because there are multiple totals. Is there any way to use data validation with multiple totals?   

3
Nanditha MM
Level 4 ●●●●
2 days ago
J
Level 1 ●
JodiDLevel 1 ●
asked in Survey Platform

Editing a Question in Library

Is there a way to edit a question in the library and have changes pushed to any survey that uses that question? Specific Context:I have a multiple choice question block with a large number of courses listed in it.  This block shows up multiple times in one survey and in a few other surveys.  I’d like to be able to update the question block in one central location and have any changes pushed to the surveys that have that question.  Is that possible?

2
Nanditha MM
Level 4 ●●●●
2 days ago

Productivity playlist

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