Qualtrics Platform

For our survey, we are trying to create an experiment involving a sort of game where the participants select a certain color, and a video of a marble will roll down a track. It will either be a winning condition or a losing condition, so we are trying to ensure that every win condition only gets videos where their color wins, and likewise for the losing condition. Our main issue is that once participants reach the third time they select their color, no video plays and they are sent directly into the fourth selection. However, the following selections work as intended. We have checked the survey flow and nothing seems to be wrong, can anyone give us some tips or clues as to what might be the issue?

Hello,I’m new to Qualtrics, I need to create a comparison between the results of two divisions of the company and the variation of the results.Is it possible and how?Something like the image 

I received CSS from tech support but it seems custom to another need, so I need help customizing to mine. I am also having a couple other issues noted below. Attached image of the slider itself. 2 pieces of text should be anchored at opposite ends of the slider.  I also would prefer NOT to have a statement text at all.  Only the slider itself with the text anchors.  Is that possible? 3rd, it is forcing #s so I made the #s 0 - 100.  I would rather the #s not display at all and people just slide to the ‘mix’ visually between the 2 text anchors if that makes sense. Can anyone help with all these things?

Hi everyone,I'm working with Text iQ in Qualtrics to analyze open-ended responses from a survey conducted in Vietnamese. I’ve gone through the www.qualtrics.com/support/survey-platform/data-and-analysis-module/text-iq/text-iq-best-practices/#CreatingTopics, but I find it too high-level and not detailed enough, especially when it comes to non-English surveys.The guidelines mostly explain what topics are and general best practices, but there’s little to no mention of how people actually go about creating topics for non-English responses. Also, pre-built topics and recommended topics don’t apply well—or at all—to my Vietnamese data. This makes it difficult to rely on any automation.So I’d love to hear from the community: How do you approach creating and organizing topics effectively, especially when the language isn’t well-supported by default? Any tips, tools, or workflows you’ve used to speed up or streamline this process for non-English text? I’d really appreciate hearing about any r

Hi all,I am building a dashboard based on respondent funnel data. I would like to remove several Survey ID which i would not use in the dashboard so as to make filtering easier. These Survey IDs are the surveys which i do not want to see as filter or in my widgets on the funnel dashboard.Any advise on how to do so please?

Hi all,I am building a dashboard based on respondent funnel data. I would like to exclude/filter out two specific email addresses from my dashboard widgets. I don’t want two specific email addresses to be counted in my dashboard results from the following metric which i have created: emails sent, emails distributed, survey finished etc. any suggestions to do so?

In a multiple choice list, I have a choice I don’t want to be able to be selected if specific other choices are selected - different from it itself being a completely exclusively choice.  Is this possible in Qualtrics?

Hi, I have an intercept from our desktop webapp that is working perfectly in the sense that it is pop-over correctly or show the survey with the right language correctly. Meaning, it is working well for identifying the audience and pop the required creative. However, it doesn’t create the contacts in the directory it is attached to. This is despite the fact I marked it in the general project settings  In general the code has inside the following:   window.QSI = window.QSI || {};  QSI.config = QSI.config || {};var configUpdate = {        externalReference: userData.user_id,        firstName: userData.firstName,        lastName: userData.lastName,        language: languageName,        email: userData.email,        contactEmbeddedData: {            user_id: userData.id,            operator_id: userData.actor_id,            distributor_id: userData.distributor_id,            Q_Language: languageName,            user_email: userData.email,            platform: 'CM'        },  What am I miss

Hi, I have an intercept from our desktop webapp that is working perfectly in the sense that it is pop-over correctly or show the survey with the right language correctly. Meaning, it is working well for identifying the audience and pop the required creative. However, it doesn’t create the contacts in the directory it is attached to. This is despite the fact I marked it in the general project settings  In general the code has inside the following:   window.QSI = window.QSI || {};  QSI.config = QSI.config || {};var configUpdate = {        externalReference: userData.user_id,        firstName: userData.firstName,        lastName: userData.lastName,        language: languageName,        email: userData.email,        contactEmbeddedData: {            user_id: userData.id,            operator_id: userData.actor_id,            distributor_id: userData.distributor_id,            Q_Language: languageName,            user_email: userData.email,            platform: 'CM'        },  What am I miss

Hi,I have 12 items in a pick, group and rank question.I ask the respondent to select and rank the top 3 items and drag into one group.Item 11 is N/A and item 12 is I don’t know. Will someone please let me know how to NOT display items 1-10 if item 11 or 12 is dragged into the group 1 box?Or some other way to do this?I prefer to not use Javascript.Thank you very much. 

With the new simple layout template how do I adjust the page width? I assume I need to use Custom CSS in the Look & Feel?

Hola,  Alguien ha compartido mensajes de invitación a una encuesta con datos embebidos? intento cargar un mensaje con información dinámica por participante pero no me lo permite. 

Hi all,I just launched some surveys and would like to analyze my open-ended questions. I follow some courses, but my point is : how can I have access to the suggested topics supposed to appear on the left side.See my screen :  

Hi all I have multiple slider questions throughout my survey and the same behaviour emerges throughout. I wanted to change the position of the labels for my slider question. I used the following to move the labels: Qualtrics.SurveyEngine.addOnload(function(){    jQuery(".numbers li").hide();    var labels = jQuery("#"+this.questionId+" ul.labels");    if (labels.length > 0 && jQuery("div.slider-container").length > 0) {        labels.insertAfter("div.slider-container");        labels.css('font-weight', '700');    }}); When I preview the question on its own, it works like a charm!  But, when I preview the block or test out the survey after it is published, this is what happens:   Immediately below this question, I have a second, similar question which uses the following (identical to the first): Qualtrics.SurveyEngine.addOnload(function(){    jQuery(".numbers li").hide();    var labels = jQuery("#"+this.questionId+" ul.labels");    if (labels.length > 0 && jQuer

Hi,I have the authenticator working with ID number and DOB. However, there is a problem when it leads with a 0 Zero. How do I over come this? I have tried changing the field in the CSV to text, that works for the ID however the DOB does not work if I do this, is there anyway to get around this. Thanks 

Hello, We are approaching our seat limit with our contract, and want to remove some employees who are no longer with the company to free up some of our seats. I am hesitant to move forward with this because it says ALL data connected with user will be lost. Does that include previous survey responses? I am under the impression that it is any surveys that they may have owned but am looking more specifically about data loss. Any clarity would be appreciated! 

Good morning, community... Can you help me with this problem? We are experiencing a high number of email bounces when sending messages to our contact list. Based on my analysis, most of them are due to Email Hard Bounce. However, I tested sending an email to some of these contacts, and the email did not bounce—it was successfully delivered to the recipient. Do you know any other reasons why these bounces might be happening?

Hello there,  I'm working on a survey that has a Matrix question, and I'm interested in pre-populating its answers based on embedded data using JavaScript. I've noticed some discussions in this community regarding pre-filling multiple-choice questions with embedded data - which works fine, but I’d like to know if the same approach can be applied to Matrix questions. If so, could anyone share an example of the JavaScript code needed for this? Thanks a lot!

Hi!We want Qualtrics to display the latest Medication from the last Medication survey documented when updating information.Currently Medications are documented at Enrollment in a Medications survey then 3 months later Medications are updated in a new Medications survey, but does not dipslay the previous documentation. Is there a way to accomplish this?  If so, how? Please provide any information that may help us accomplish this. Thank youAgrim

Hi all,I am a bit new using embedded data. I am currently doing Likert scale. I want to count the participant choices and use it to do display logic. For example, after Likert scale questions are done. I will show them their choices in the next question. but some of the choices will only show if the specific count is reached (e.g. strongly agree count is more than 3).I tried to do this and it’s not working for me. Please kindly see the screenshots. Please help me figure it out. Thank you.(in my screenshot, I want to show “test A” choice only when A is selected more than once in Likert scale) 

Hi everyone!Today I have a question referring to Stats iQ “design”:I have some matrix questions with statements in a specific order. In Stats iQ the statements are sorted by the size of their result values (ascending). To check them, I would prefer them to be sorted in their initial order. How can I do this?:) h.

Hi all I have a VERY long survey with approx. 500+ questions. Don’t panic - the respondent will only see a fraction of them because the flow logic will guide them through based on their responses 😉 However, I need to change all the question labels. I’ve tried with ‘Search and Replace’ but it doesn’t change question labels, only text in the questions themselves. Is there a quicker method to replace the question labels without needing to either edit them one at a time or export to Word and use ‘Find and Replace’ in Word? As you might imagine, I’m not too keen on manually changing them... Any advice would be greatly appreciated! UPDATE: It seems that Block labels are not picked up in Word if one uses the ‘Find and Replace’ function, so even in word you end up having to manually edit them.

We are a large organization with many divisions and many admins. Somehow we've ended up with dynamic themes with the same names as our static themes and they are available in all of our divisions! There is no way to make a dynamic theme available only to a single division on creation. Instead, the admin must edit EACH division where you don't want the theme available and deselect the theme you just made. This is a ridiculously labor intensive task for an admin. Additionally, with many admins in our org, the possibility of themes being created and published in the wrong division is multiplied. Furthermore, dynamic themes are given precedence over static themes in the look and feel selection list, when they should be listed last. There has got to be a better way to manage dynamic themes.

I’m trying to create a table lens like display in a dashboard. But I’m hitting a snag because when I try to add a bar chart, it only displays fields with non-zero values. Anyone know how I can get around this? To add some detail: The three bar charts are different audiences. The bars represent the reason they indicated they visited the site. I want the bars to line up across all of the chart so it’s easy to compare why different audiences visited, but only the non-zero responses are showing. If it worked how I want, every chart would have the same dozen-ish rows (but most with zero values.) Any way around this?Thanks!!

Hello,We are building out a VOC program which has multiple surverys across different channels.Is there a way in dashboards to bring all the text responses into a single field for analysis? Or if not any good work arounds to display the information in a way that we can try and view it holistically? Thanks!