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9801 Topics
Barnaby
Qualtrics Employee
BarnabyQualtrics Employee
asked in Website & App Insights
How can I tell if my zone code is on my webpage or not?

How can I tell if my zone code is on my webpage or not?

121
Clint
Level 2 ●●
7 years ago
Barnaby
Qualtrics Employee
BarnabyQualtrics Employee
asked in Website & App Insights
How do I know if my web development team has put the right Site Intercept zone code on our webpage?

How do I know if my web development team has put the right Site Intercept zone code on our webpage?

1331
Clint
Level 2 ●●
7 years ago
Dax
Qualtrics Employee
DaxQualtrics Employee
asked in Survey Platform (Before March 2021)
Why is my last action set never being evaluated, even though the condition is met?

Why is my last action set never being evaluated, even though the condition is met?

221
JasonHill
Level 2 ●●
7 years ago
Dax
Qualtrics Employee
DaxQualtrics Employee
asked in Website & App Insights
What cookie does "Prevent Repeated Display'" use to determine if an intercept has been seen?

What cookie does "Prevent Repeated Display'" use to determine if an intercept has been seen?

1031
JasonHill
Level 2 ●●
7 years ago
Dax
Qualtrics Employee
DaxQualtrics Employee
asked in Website & App Insights
Why would my popover intercept have twice as many Clicks as Impressions?

Why would my popover intercept have twice as many Clicks as Impressions?

291
JasonHill
Level 2 ●●
7 years ago
Poppy
Qualtrics Employee
PoppyQualtrics Employee
asked in Website & App Insights
I want my intercept to display only after visitors click on a certain button on my webpage.

I want my intercept to display only after visitors click on a certain button on my webpage. I know I might be able to achieve this with JavaScript calls, but I'm not really a programmer, and I was wondering if there is an easier solution or code that I could copy and paste to get this to work?

5001
JasonHill
Level 2 ●●
7 years ago
Goldie
Qualtrics Employee
GoldieQualtrics Employee
asked in Website & App Insights
I've deactivated all of my intercepts, but my page views are still incrementing.

I've deactivated all of my intercepts, but my page views are still incrementing. How do I get them to stop?

1111
JasonHill
Level 2 ●●
7 years ago
Dax
Qualtrics Employee
DaxQualtrics Employee
asked in Website & App Insights
Can I allow a user to hide slider intercept?

Is there any way to get my slider intercept to disappear from the page if someone doesn't want to see it?

91
JasonHill
Level 2 ●●
7 years ago
Dax
Qualtrics Employee
DaxQualtrics Employee
asked in Website & App Insights
Slider intercept not displaying correctly

Is there a way to change which part of my slider intercept sticks out on the page? Right now I can see the left-hand side of my survey as well as the Feedback button.

371
JasonHill
Level 2 ●●
7 years ago
Goldie
Qualtrics Employee
GoldieQualtrics Employee
asked in Website & App Insights
Inconsistent behavior of screen capture question

I'm trying to use a screen capture question, but it appears inconsistently. On some intercepts, it works, but on others, it just appears as a file upload question. What is required for the file upload question to appear as a screen capture instead?

281
AnthonyR
Level 4 ●●●●
7 years ago
Barnaby
Qualtrics Employee
BarnabyQualtrics Employee
asked in XM Directory
I accidentally added my contacts to the directory instead of a mailing list. What do I do now?

I accidentally added my contacts to the directory instead of a mailing list. What do I do now?

131
KatC
Level 2 ●●
7 years ago
Barnaby
Qualtrics Employee
BarnabyQualtrics Employee
asked in XM Directory
How do I move a mailing list to a folder?

How do I move a mailing list to a folder?

151
KatC
Level 2 ●●
7 years ago
RachelTHREE
Level 2 ●●
RachelTHREELevel 2 ●●
asked in Survey Platform (Before March 2021)
Testing survey w/ tough screening criteria

Has anyone had issues getting enough simulated data through a survey when you have more difficult screening criteria? What are your solves for properly vetting your link with simulated data?

73
AnthonyR
Level 4 ●●●●
7 years ago
Dax
Qualtrics Employee
DaxQualtrics Employee
asked in Survey Platform (Before March 2021)
Replacing all instances of a word in a survey

We recently got acquired by another company and need to update the name referenced in all of our brand research studies. I have one study that is 500 questions long and wanted to know if anyone had a simple way to find everywhere we reference our old name and update it?

9608
RachelTHREE
Level 2 ●●
7 years ago
KatC
Level 2 ●●
KatCLevel 2 ●●
asked in XM Directory
What is the time zone default in TA? Is there a way to confirm it?

When I schedule my distributions, I see a "current time" listed as my current time zone time (EST). I then schedule my distributions based on that time. However, I've found that the surveys actually distribute in CST. So for example, if I want a survey to launch at 3pm EST I need to schedule it for 2pm. Is there a way to confirm which time zone the emails will distribute? I always wonder if it's a bug and I'm uncertain when actually setting up the distribution.

925
KatC
Level 2 ●●
7 years ago
Clint
Level 2 ●●
ClintLevel 2 ●●
asked in Survey Platform (Before March 2021)
Custom From Email Address option disappeared from email triggers

This might be an issue to bring up to the Qualtrics Support team, but about 6 months ago the Custom From Email Address option disappeared from email triggers. We have an SPF record on our email server, and I checked with our IT to make sure that it was still there and valid. Does anyone know what might have caused this change?

133
AnthonyR
Level 4 ●●●●
7 years ago
Goldie
Qualtrics Employee
GoldieQualtrics Employee
asked in Survey Platform (Before March 2021)
Can I change the reply-to of trigger@qemailserver.com?

Can I change the reply-to of trigger@qemailserver.com on an email trigger?

2394
Clint
Level 2 ●●
7 years ago
Barnaby
Qualtrics Employee
BarnabyQualtrics Employee
asked in Survey Platform (Before March 2021)
Does adding an option throw off my quotas?

I have a list of registration locations and a quota limit to cap the number of participants overall. If I add a registration location mid-survey, will this throw my quotas off?

71
JulieT
Level 3 ●●●
7 years ago
Barnaby
Qualtrics Employee
BarnabyQualtrics Employee
asked in Survey Platform (Before March 2021)
Can I change the email address for emails that come from noreply@qemailserver.com?

Can I change the email address for emails that come from noreply@qemailserver.com? How?

5251
JulieT
Level 3 ●●●
7 years ago
Dax
Qualtrics Employee
DaxQualtrics Employee
asked in Website & App Insights
Is it possible for an intercept to include a downloadable PDF?

Is it possible for an intercept to include a downloadable PDF?

591
JulieT
Level 3 ●●●
7 years ago
Dax
Qualtrics Employee
DaxQualtrics Employee
asked in Survey Platform (Before March 2021)
I want to use Personal Links, but don’t know who my respondents will be yet.

I want to use Personal Links, but don’t know who my respondents will be yet. Can I generate links without knowing who will be using each link? How?

181
JulieT
Level 3 ●●●
7 years ago
Dax
Qualtrics Employee
DaxQualtrics Employee
asked in Survey Platform (Before March 2021)
Is it possible to change the colors used in a report?

Is it possible to change the colors used in a report? How?

2191
KatC
Level 2 ●●
7 years ago
RachelTHREE
Level 2 ●●
RachelTHREELevel 2 ●●
asked in Survey Platform (Before March 2021)
Text entry in multi choice questions

Any thoughts on how to solve for the scenario when you have a text entry option in a column multi choice question? It makes the buttons sit a little wonky (below). ! In the past, what I've done is anchored my "other" option to sit where "option 3" is (below), but curious to know if anyone else has another solution! !

423
AnthonyR
Level 4 ●●●●
7 years ago
Dax
Qualtrics Employee
DaxQualtrics Employee
asked in Survey Platform (Before March 2021)
Is there a limit to the number of characters anybody can type in a text entry question?

Is there a limit to the number of characters anybody can type in a text entry question?

10834
AnthonyR
Level 4 ●●●●
7 years ago
Madler
Madler
asked in Survey Platform (Before March 2021)
Is there a training module on how to properly write/setup a query string?

I am looking for a training/best practices/ or a sample on how to properly write and setup a query string to pull embedded data through when there is none currently there.

152
AnthonyR
Level 4 ●●●●
7 years ago

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