Solved

How to give a "Don't Know" option?

PoppyQualtrics Employee

asked in Custom Code

I have a text entry question but want to give the respondents the option to select "Don't Know" instead of filling it out. I don't see a way to do this in the question options at all - any suggestions?

6984

asked in Website & App Insights

BarnabyQualtrics Employee

How do I optimize my creative for a mobile/desktop user?

433

DaxQualtrics Employee

Error logging into dashboard

When I sign in to my dashboard, I get the following error message: "Dashboard not available. Contact your administrator." Why is that?

523

PoppyQualtrics Employee

How to add un-editable piped text?

I have a survey where respondents enter costs for this year and we want to display the previous year's values for comparison in the same question. Currently, I've piped that value into the question. However, this allows the respondents to edit that number, which we do not want. How can I display this information in a format that makes sense without making this data editable?

304

BarnabyQualtrics Employee

How to restrict who responds to my survey?

I am distributing my survey with the anonymous link, but because of methodology restrictions, I absolutely cannot have multiple participants from the same IP address. Is there any way to prevent someone with the same IP address from taking my survey twice with just the anonymous link?

8713

ClintLevel 2 ●●

How much embedded data in the survey link query string is TOO much?

Part 1 - Is there a limit to how much embedded data can be in the query string on a Qualtrics survey link? Part 2 - What's the max number of embedded data you've included in a survey link?

582

DaxQualtrics Employee

Cannot access shared EE dashboard

My colleague shared an Employee Engagement project with me, but I can't seem to access the dashboard. Instead, I just get a message saying that it's not available. How can I get access?

182

BarnabyQualtrics Employee

Generating a contact list from people who respond to my Anonymous Link survey?

I currently have an anonymous link posted on my website. I want to collect the email address of everyone who completes it and add them to a contact list to send a distribution to in January. What is the best way to do this?

6777

I created new metadata fields, but they are not reflected in my reports. Why?

GoldieQualtrics Employee

asked in Employee 360

2904

DaxQualtrics Employee

I submitted the wrong number in my survey. How do I correct my response?

452

Adding HTML to Descriptive Text widget?

BarnabyQualtrics Employee

asked in CX Dashboards

I am putting together an "FAQ" landing page on my Vocalize dashboard to answer my dashboard viewer's questions. I want to include links to a few other pages that give a better explanation of our CX program, but I can't figure out a way to put HTML into a Descriptive Text widget. Any suggestions?

571

I'd like to store historical NPS data instead of just updating my NPS field in Salesforce

GoldieQualtrics Employee

asked in Integrations

I'd like to store historical NPS data instead of just updating my NPS field in Salesforce, as it overwrites with new responses. How do I do this?

181

DaxQualtrics Employee

Get retake response links for all responses

Is there a way to export the retake response links for each survey response? I need a CSV with each link and I don't have time to copy and paste one for each response (we have over 2500).

3325

In the heat map question, I want to change the cursor from a cross to a circle. How do I do that?

DaxQualtrics Employee

asked in Custom Code

812

asked in Website & App Insights

JenFLevel 2 ●●

Intercept for Site Satisfaction

We are running a site intercept on one of our websites with lower traffic. Trying to understand who is actually using the site, why and satisfaction. What is the best practice for coming up with the timing for launching the intercept?

401

GoldieQualtrics Employee

How do I get access to group surveys?

2553

PoppyQualtrics Employee

Need to update my hierarchy - how?

I want to update my Parent-Child Hierarchy by uploading a file with the up-to-date metadata pairings, but when I perform the upload, the hierarchy metadata isn't changing. How do I get this to work?

691

GoldieQualtrics Employee

No participants available to invite to dashboard

I’m trying to send my participants dashboard invites, but when I try to schedule the message it says there are no participants available. Why is this?

291

If I change the email of a participant, does this change their username too?

GoldieQualtrics Employee

asked in Employee 360

251

Do subject reminders go to ALL participants?

GoldieQualtrics Employee

asked in Employee 360

Do subject reminders go to ALL participants? Is there a way to send to only those who haven't completed the survey?

121

asked in Website & App Insights

DaxQualtrics Employee

What exactly triggers an "exit intent" intercept?

1092

GoldieQualtrics Employee

How do I share my surveys to a library with my coworkers so they can use brand-specific templates?

5771

How can we change the logo on my surveys?

GoldieQualtrics Employee

asked in Custom Code

14622

PoppyQualtrics Employee

Setting Up Complicated Branch Logic

I need to introduce three similar branches (each showing a different product and set of prices) and show each respondent just one of the branches. I also need to control the quotas on each branch so that the each branch is shown an equal number of times and has a subsample of 50% male, 50% female. How could I set this up?

464