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What is the Qualtrics Experience Community?

The Qualtrics Experience Community is the world's leading experience management community.
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WELCOME TO THE QUALTRICS

Experience Community

26,251 Topics
75,035 Replies
45,220 Members

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Featured topics

X4 Seattle: March 17 - 19, 2026

The annual gathering of experience leaders arrives in Seattle X4 is moving to the Emerald City, March 17 - 19, 2026. But we aren’t just trading mount

Forum|Forum|3 months ago

4094

Announcing our first X4 keynote speaker + calling ALL speakers 📣

Forum|Forum|3 months ago

1751

Qualtrics’ fine-tuned AI outperforms general-use LLMs on survey research

Forum|Forum|27 days ago

890

💜 Community Love Language | Badge of the Month | February 2026

Forum|Forum|6 days ago

13020

Recently active
Product Forum
Thought Leadership

M

mross

Survey Platform

Text Entry Box disappears when next is selected

I’m using the following JavaScript to have a dynamic Text Entry box when “other” is selected. If the user selects, “other” but doesn’t type anything in the text entry box, the box disappears when the user hits the “next” button. The text entry is req

MohsenLevel 1 ●

Ability to click out of individual responses in the Data & Analysis Tab

Hi everyone,I’ve noticed when I click into a cell in the Data & Analysis, Data table, that you can’t click out. The selected cell keeps being highlighted and clicking elsewhere on the page does nothing. The only way to unselect that cell is to mo

40

M

33 minutes ago

MichaelCAdministrator

Announcements

X4 Seattle: March 17 - 19, 2026

The annual gathering of experience leaders arrives in Seattle X4 is moving to the Emerald City, March 17 - 19, 2026. But we aren’t just trading mountainscapes for sound sundowns: we’re reenvisioning X4 to be more hands-on, more inspirational, and mo

4094

16 hours ago

P

Paula_Calderon_IZOLevel 2 ●●

Employee Lifecycle

Integrate different surveys to have a single Participation Summary" Widget in a EX lifecycle dashboard

Hi Qualtrics Team. For a EX Lifecycle project, we created a single dashboard that integrated 6 different surveys, in the specific case of the Widget “Participation Summary”, it shows information just for one of the surveys. Do you know how can we int

AlonsoCAdministrator

🕑 Participation Summary Data Not Showing? Quick Troubleshooting Fixes| 2-Minute Tips | June 10th 2025Tutorial

Learn how to ensure your participation summary widget reflects the correct data, especially after making updates to your participant tab! FAQ: Participation Summary Widget Why is my participation summary widget showing incorrect data?The participati

Hi everyone — I’m building a Qualtrics survey with a “points wallet” system.On the same page, respondents: choose a travel mode (Drive Alone / Carpool / Transit), and each mode has a points cost, and enter “How many points would you like to use tod

AlonsoCAdministrator

February's Community Love Language Badge, Master Ranking Question Reports & Customize Calendar Questions

This week, join our Community Love Language challenge, learn JavaScript solutions for enhancing ranking question reports with undo/reset buttons, and discover how to customize calendar questions by removing time intervals. Congratulations to:@marta

Qualtrics API reported a temporary internal server error (500)

Hello,This morning I started getting an error when accessing the qualtrics API. This is run in R. Any ideas what this could be? Anyone else having a similar issue? #### CODE# Packages -------pacman::p_load(tidyverse, here, tidylog, janitor, jtools, r

Survey links only allowing one completion due to distribution (Q_DL)

HI, we set up links for a client survey with embedded data, where the emails were being sent outside of Qualtrics, so we wanted one link per client with the embedded data.we set up links such as this one, not realising that the link was a single use

guzman_r105Level 1 ●

Automatically opt out a respondents upon completing a survey

Hello,I’m working on a survey project using a generic link (anonymous) + authentication. The reason for this is easier promotion of the survey while still being able to track respondent background information and use it in reporting.For a generic lin

Text Entry Box disappears when next is selected

I’m using the following JavaScript to have a dynamic Text Entry box when “other” is selected. If the user selects, “other” but doesn’t type anything in the text entry box, the box disappears when the user hits the “next” button. The text entry is req

MohsenLevel 1 ●

Ability to click out of individual responses in the Data & Analysis Tab

Hi everyone,I’ve noticed when I click into a cell in the Data & Analysis, Data table, that you can’t click out. The selected cell keeps being highlighted and clicking elsewhere on the page does nothing. The only way to unselect that cell is to mo

40

M

33 minutes ago

MichaelCAdministrator

Announcements

X4 Seattle: March 17 - 19, 2026

The annual gathering of experience leaders arrives in Seattle X4 is moving to the Emerald City, March 17 - 19, 2026. But we aren’t just trading mountainscapes for sound sundowns: we’re reenvisioning X4 to be more hands-on, more inspirational, and mo

4094

16 hours ago

P

Paula_Calderon_IZOLevel 2 ●●

Employee Lifecycle

Integrate different surveys to have a single Participation Summary" Widget in a EX lifecycle dashboard

Hi Qualtrics Team. For a EX Lifecycle project, we created a single dashboard that integrated 6 different surveys, in the specific case of the Widget “Participation Summary”, it shows information just for one of the surveys. Do you know how can we int

AlonsoCAdministrator

🕑 Participation Summary Data Not Showing? Quick Troubleshooting Fixes| 2-Minute Tips | June 10th 2025Tutorial

Learn how to ensure your participation summary widget reflects the correct data, especially after making updates to your participant tab! FAQ: Participation Summary Widget Why is my participation summary widget showing incorrect data?The participati

Hi everyone — I’m building a Qualtrics survey with a “points wallet” system.On the same page, respondents: choose a travel mode (Drive Alone / Carpool / Transit), and each mode has a points cost, and enter “How many points would you like to use tod

AlonsoCAdministrator

February's Community Love Language Badge, Master Ranking Question Reports & Customize Calendar Questions

This week, join our Community Love Language challenge, learn JavaScript solutions for enhancing ranking question reports with undo/reset buttons, and discover how to customize calendar questions by removing time intervals. Congratulations to:@marta

Qualtrics API reported a temporary internal server error (500)

Hello,This morning I started getting an error when accessing the qualtrics API. This is run in R. Any ideas what this could be? Anyone else having a similar issue? #### CODE# Packages -------pacman::p_load(tidyverse, here, tidylog, janitor, jtools, r

Survey links only allowing one completion due to distribution (Q_DL)

HI, we set up links for a client survey with embedded data, where the emails were being sent outside of Qualtrics, so we wanted one link per client with the embedded data.we set up links such as this one, not realising that the link was a single use

guzman_r105Level 1 ●

Automatically opt out a respondents upon completing a survey

Hello,I’m working on a survey project using a generic link (anonymous) + authentication. The reason for this is easier promotion of the survey while still being able to track respondent background information and use it in reporting.For a generic lin

121

A

2 days ago

Isabelle_ZdatnyQualtrics Employee

Customer Experience (CX)

You’re invited to participate in Qualtrics XM Institute research!

Hi everyone! This is your official invite to participate in Qualtrics XM Institute’s annual research on the state of customer experience.If you’re part of your organization’s CX efforts, this 12 minute survey is your opportunity to shape industry ana

271

26 days ago

N

NewHomeCXManagerLevel 2 ●●

Welcome and Introductions

New to Qualtrics

I am a Customer Experience Manager in Canada and new to Qualtrics. We’ve launched 2 surveys and excited to add a third survey in the Spring of 2026. Looking forward to networking in the XM Community Member forum as we start this exciting new chapter

Experience management (XM)

Purchase of certification exam for Qualtrics Platform Essentials

I have completed the learning journey “Qualtrics Platform Essentials Certification Journey L1”. Now I’d like to purchase the certification exam by paying the required amount. On completion of this learning course, this webpage appears for purchasing

191

30 days ago

SteveBelgraverLevel 5 ●●●●●

Welcome and Introductions

Happy Holidays and a Wonderful 2026!

As 2025 winds down taking a moment to send my warmest wishes to the Leaders Network community members!Wishing you and yours a wonderful holiday season and an exciting 2026. Looking forward to more exciting discussions, helpful posts, and great intera

Tree_TopsLevel 1 ●

Question About AI Webinar Registration

I received an email invitation for the AI webinar “Insights Unlocked: Empowering Researchers with AI and Synthetic Data” on 3rd December. Unfortunately, I can’t register because I don’t have a valid work email address. Am I still eligible to attend i

702

1 month ago

MarkGrunskeLevel 2 ●●

Help and Support

Core XM Expert Certification

Greetings Everyone,Has anyone taken the CoreXM Expert Certification Exam recently?If so, do you have any advice?I would like to take it before the end of the year.ThanksMark GrunskeFranklin Public Schools, WI

Customer Experience (CX)

Seeking Advice: Declining Survey Response Rates & Link Trust

Hi everyone,I'm hoping to tap into the collective wisdom of this community regarding a challenge I'm facing with our customer experience program.We've noticed a drop in our survey response rates year-over-year, even though key factors like our target

Week 4: Winning the conversation with your CFO

Week 4: Winning the conversation with your CFO What we covered:For those who attended the final session, how are you feeling about securing executive buy-in for your 2026 roadmap?The session focused on taking your priorities and demonstrating their v

311

2 months ago

JamesScuttAdministrator

Welcome and Introductions

Welcome to the Leaders Network! We're excited you’re here! 🎉

We invite you to introduce yourself! Please share a bit about your background, interests, and what you hope to gain from our discussions. Here are a few suggestions to help you craft your introduction...💁 Background: What’s your role in your organisa

9798

3 months ago

M

monica.irizarryLevel 1 ●

Welcome and Introductions

Introduction - Mónica Irizarry

Hello! My name is Mónica Irizarry, Research Supervisor from Banco Popular de Puerto Rico. Would love to connect with other Financial Institutions to learn from their CX Programs and how they are optimizing the use of Qualtrics.

763