Survey Platform

I’m trying to determine how to pass the Response URL to a third-party system. We have an in-house system we use to distribute the survey results to various internal teams, and would like to be able to pass the Response URL so that employees will be able to see the entire response.I’ve seen the post titled “How can I pass the response ID to a third-party system?”, but it doesn’t seem to resolve this issue for me.Has anyone done this successfully? 

Hi,I have a problem. When I try to export my survey data to SPSS, it keeps getting stuck on 0%. When I downloaded the same data last week (but with fewer respondents) I did not have this problem. I have already switched locations and WiFi networks but I keep getting the same problem. Anybody that can help?

HiI am new to the Qualtrics Survey Plattform. I thus hope this is not an obvious question.I would like to suppress a certain question in Qualtrics for some respondents (display-logic). This question asks for information that we already have from certain participants. The question should therefore only be displayed to those from whom we do not yet have the information. We have a file (csv, xlsx) that lists for each unique participant ID whether we already have the information or not.Is it possible to upload this file to Qualtrics? Is there a way to then make Qualtrics search this file for the ID of the current participant and then decide whether to display the question (0) or not (1) based on the value stored (1=we already have the information, 0=we don't have the information yet)?Would it be possible to implement such a "look-up” function natively? Or do you need custom javascript for that? Or is that not possible at all?I would appreciate an answer

I have a list of poor responses I need to delete from data & analysis tab and remove from quota (working with a panel provider). I have about 200 responses to delete. Is there a way to search for all 200 id’s at once?

For well over three years, we have experienced an issue in the Report function. We have gone to Qualtrics a number of times to try and rectify the issue to no avail. Scenario one:Start a report Insert question visualizations Adjust visualizations to meet the need for the data (e.g., bar graph, breakdown bar) Insert the next question visualization, etc. When the report is finished, it is downloaded to a PDF When viewing the PDF there are some questions “missing” Go back to the report, and find that the questions that were “missing” are hidden visualizations and need to be expanded. However, the settings for the question are gone which means the question needs to be removed and inserted again. Scenario two:Start a report Insert question visualizations Adjust visualizations to meet the need for the data (e.g., bar graph, breakdown bar) Insert the next question vi

Hi everyone, I have a survey that I want to send a survey to approximately 150 instructors and ask them to distribute it among their students. The survey is the same for all, but I want to be able to differentiate the responses at the level of the instructors.I would like to avoid asking the students to write the name of their instructors as they might misspell it, and it would be a lot of work to clean the data. Also, I don’t want to create a drop-down menu for them to choose the name from (many might not know or remember the name of the instructor at the beginning of the course). Is there a way to make a unique link for each instructor without creating new copies of the survey? I just know Qualtrics makes the unique link per individual, but I don’t know if it can make per group. 

Hi EveryoneHow would I change the colour of the file upload box.And possibly the text and border if needed.Thanks :)

I know I can export data to excel and share it manually with others, and I know I can create a public report and share the link with others. What I really want it a public report that is just a boring looking table of data.  How do I build that?

When building a report, how can I include a question but only show the answer options that got a responses (hide the answer options with no response?)

Hello,I accidentally deleted a couple of Follow-up tickets - is there a way I can get them back?

For well over three years, we have experienced an issue in the Report function. We have gone to Qualtrics a number of times to try and rectify the issue to no avail. Scenario one:Start a report Insert question visualizations Adjust visualizations to meet the need for the data (e.g., bar graph, breakdown bar) Insert the next question visualization, etc. When the report is finished, it is downloaded to a PDF When viewing the PDF there are some questions “missing” Go back to the report, and find that the questions that were “missing” are hidden visualizations and need to be expanded. However, the settings for the question are gone which means the question needs to be removed and inserted again. Scenario two:Start a report Insert question visualizations Adjust visualizations to meet the need for the data (e.g., bar graph, breakdown bar) Insert th

I have a project where I need to easily recruit new people to participate in a survey, but the issue is scammers keep getting ahold of our public survey URL and completing it multiple times. In the past we have run some paid surveys, and that is likely the issue (though this one is unpaid). Now, I have tried using qualtrics security measures, but the issue is these scammers change their email, ip address, browser, etc, using some sophisticated tools and we suddenly get inundated with numerous survey completions every minute coming from all over the world, mostly with gmail accounts that look like complete gibberish. Of course, the problem is, this makes it very hard to sort through and look for authentic completions, and we’ve likely thrown out some legit completions just because they had a questionable gmail account.Now, the only option seems to be to make personalized links, but this is very limiting. For example, on a forum we run, someone said they would like to co

Hello, I have a question while building a survey on the Qualtrics survey platform, and would appreciate any guidance in how to solve this issue.There is a page in my survey showing a leaflet, where I used javascript to make the ‘next’ button to appear 15 seconds after the page is open. I did this to ensure people are obliged to examine the leaflet for a minimum of 15 seconds.However, I would like to disable this delay if the page is visited again. For example, if people come back to this page after proceeding to the next questions, I don’t want them to have to stay in the page for another 15 seconds. Does anyone know how this can be implemented? Either by javascript or existing functions?I also looked into the ‘timer’ option already built into the survey platform, but it does not let me distinguish between the first time vs later times the question is viewed.

Hi all, I have a specific way I want to randomize my questions. I would really appreciate the help!I have two separate pools of questions. From pool #1, I want to randomly include 50 of its 116 possible questions to each participant. From pool #2, I want to include all 25 possible questions. All questions from both pools also have display logic (i.e., if the participant answers either two of the four possible answer choices, then a second question follows). I would like to interleave the randomized questions from Pools #1 and #2. Ideally, the original and display logic questions would be on the same page. Is there any way to do this? Thanks!!

I have done this before, but totally forget how to do it!I want to add a horizontal line - not on the last of type - but second to last of type:#QID21 li:last-of-type { border-top: 2px solid #8D8D8D4D; }#QID21 li:last-of-type label { margin-top:10px; }What do I do with this code. I feel like there is a (2) or something similar that I need to program/is involved. Also, I would like to "largely" use the code above/don't want new css/javascript - but would like to use the above "bones"

Hello!We have two separate rating questions in a survey with the same likert scales.These test preference before and after an interaction.Is there a way in qualtrics to show how many respondents change their preference and where they change to?For example, 30 people rated 5 before and 2 after.Thanks!

Hi! Is there a way to automatically removing old data? Reading the GRPS support page it seems one has to go into each project and manually remove old data, but when one has many projects running at once and many data removal moments in a year this becomes a big task. Basically I'd just like a rule that IF Record Date > 5 years THEN delete record.

Hi, Can anyone help me with this please?Let’s suppose I set ‘How much time should pass before they’re considered incomplete?’ to 48 hours. A respondent starts and partially completes my survey on Monday 9am. By Wednesday afternoon their incomplete responses are now recorded. What happens if the respondent was to re-enter the survey on Friday? Are they blocked from doing so, do they receive an error message? Just for clarity let’s say that the link expiration date is set for 60 days. ThanksHarry

I’m putting together a work styles assessment that has scoring categories set up. There are four categories (Above, Below, Right, Left), with each category having a score range from 0-9. I was able to set up embedded fields based on these categories. At the end of the assessment, I have display logic programmed to show what Workstyle the respondent falls under, based on the scores in these four categories. There are four workstyles in total that align to a quadrant.  Here is an example of the logic:Workstyle #1:If Above is equal to or above 5 AND if Right is equal to or above 5 AND if Below is less than 5 AND if Left is less than 5 Workstyle #2:If Below is equal to or above 5 AND if Left is equal to or above 5 AND if Above is less than 5 AND if Right is less than 5And so on…. In terms of reporting, I want to be able to export the da

 May I know how to add a static text after the text box show in the screenshot? I would like to put “minutes” there.Thanks guys

Summary: I would like Qualtrics to change the collaboration feature so that surveys can only be shared with trusted email addresses rather than anyone in the world. This would reduce security risks and help with data protection law compliance significantly. Do you agree?The collaboration feature in Qualtrics survey platform is very useful when you are working on the same survey with people from two different organisations. For example, getting research services from a supplier but wanting to use your own company’s instance of Qualtrics. But there is a security flaw in that Qualtrics users in your organisation can invite anyone in the world to access one of your surveys by entering any kind of email address. Careless or rogue staff can cause major data breaches at the click of a button.Many other on

When selecting a Side by Side question type - it defaults to two columns.  Is it possible to add more columns? 

Hi. Apparently this is a recent update. There are now link visibility permissions required to share previews of a survey project, including when you share an invitation or reminder you have set up to a contact list, etc. This is really the only way I have traditionally shared previews, mainly to make certain the invitation and reminder were properly set up, in addition to using the preview myself to make certain the project was set up correct. The default setting for preview link permissions is brand internal, so anyone the preview is shared with will be required to log in in order to access the previwe link. This setting can be changed to public. The project needs to be previewed from the builder, then the link visibility permissions can be changed under the Share Preview tab. I discovered this completely by accident. I had a couple of chat sessions with Qualtrics support and learned that this was a relatively recent change and not really promoted or publicized to us

I created a multiple choice question where one of the options allow free text entry (e.g. Other:.......) I want to REQUEST a response on the text entry... not make it forced. Is there a way to do that?I know that I can put a request response on the entire question, but I want to put it ONLY on the text entry if it is left empty.

Hi all,Hoping that someone can help me out or link me to any supporting documentation please. I want to compare the success of an email distribution (our new vs updated format).I can compare the volumes on the distribution tab of the survey in terms of Sent, Started, Finished, etc. However I want to compare the completion rate of our NPS question. I want to compare how many people answered our NPS question on both distributions to compare whether we received an increase in responses to this question. I also want to compare the NPS result, by each distribution. Our NPS question is the same, is compulsory to answer and is in the same location in the survey flow across both distributions, i.e. the 4th question. Any help would be greatly appreciated. Many thanksHarry