Survey Platform

How can I generate a BACK button that will navigate to a previous block? I think it is something to do with TOC (Table Of Contents) but I haven't found that info yet. I am brand new to Qualtrics so I am still stumbling around a bit. Will be glad to post my responses when I get and test them out.

Hello all,I want to create a Text-Entry Question. The participants will input his/ her ID. If this certain ID is within a ID list, he/ she is not eligible for continuing answering the following questions and will be redirected to a website.Could anyone give me some advices and guides for this?I really appreciate your help!

Is anyone aware of options for conditional formatting of bar charts within reports? I am looking for the features typically found in Excel.I have a rather lengthy, standardized (templated) report that includes probably 100 or so bar charts from multiple survey projects and questions. The bar charts all reference mean value as the metric.I create unique published report links based on the "Company Name" data attribute. I then share these links in automated work flows so that respondents within the company can view real-time update results every time that response is submitted.There are two manual updates to the master template that I need to make currently for each new company public link which I set up, which are time consuming. The first is sort the bars from left (highest) to right (lowest) mean values. The second is to color the bars based on their relative mean values. The Report global visualization settings are not granular enough.Any suggestions are appreciated!

Hi, I'm trying to create a survey which has the following structure: 10 questions total, with each question having two variations. I want all 10 of these questions displayed on the same page (required by experiment design) and each question to be one out of a pair. (Meaning the respondent would randomly see either version A or B of each question, and 10 questions in total). I tried doing this with blocks but it splits up the questions into different pages which doesn't work for me. Is there any other way I could achieve this?Thanks!Update: Solution is to generate 10 random integers by using embedded data in survey flow, and then setting the display logic for each question such that only one of the variations can have a true value at any one time. Example: Generate a random integer between 1 and 2. For variation A of the question, set display logic to only display if random integer is 1. For variation B, set it to only display if random integer is 2. Only one of the two can be true, thu

Hi, I plan to present five images to each participant using the Loop & Merge to rate each picture. And after that, I want some additional feedback/comments on the first two images among a total of 5 images. How can I do this?

Hi,We have customers that started the survey, but didn`t finish it. Now they say they cannot open/access the survey link. I have put 1 month for incompleted responses in the survey options.Survey is distributed by email.Why cannot the person go back to the survey?We send reminders to unfinished respondents. The ones who have incompleted responses, are they considered unfinished respondents?Thanks for clarifying.Jessica

I am getting this error when I create a widget on my ticket page. It seems that everything is already linked, the dashboard, the data set, the fields and permissions, but I can't make the visualizations.Can someone give me a clue, thank you very muchSpanish: No se encontraron datos. Es posible que los filtros sean demasiado exclusivos.

Hi!Is it possible to change the language on the login page?Today we have two possibilities on the home page, Qualtrics Login and SSO, and we want to translate to Portuguese (Brazil)

We just launched our first survey using Qualtrics. So far we've gotten a fairly low number of responses...but there are like 3x more invitees listed in the "Responses in Progress" report. A couple of questions:It shows all of these respondents as having 0% progress. Given that we have a 12-question, 1 page survey, can we reasonably assume that no one on this list has started answering any questions at all? Seems a bit odd (but not outside the realm of possibility) that they opened the survey and then bailed out.Any recommendations or best practices on following up on these? We're strongly considering an email to this list to prompt them to complete it. Not sure if that's appropriate or if it will drive more results.Thank you.

Hi everyone, I'm a complete newbie for Qualtrics, any help is appreciated. I'm trying to setup a survey that is for data items that belongs to 3 main categories (X,Y,Z) and then another 3 sub categories under each main category (A,B,C).So in total aprox 360 items. 120 items per each main category (X,Y,Z) and 40 per each sub category. On a highlevel, I want to ensure that each individual item gets responses from 9 people. To keep it fair, the 9 items each person fills out should be equally represented from the main and sub categories. This would mean the 9 would be items from = 1 from XA + 1 from XB + 1 from XC + 1 from YA + 1 from YB + 1 from YC + 1 from ZA + 1 from ZB + 1 from ZC. How do I do this task while keeping it fair using qualtrics? Do I need to look at pairing the survey with another external server? I see the challenges as; How to design the blocks to pull the data? I've been able to use the loop & merge with data pipelines. How to make sure the survey keeps counts of the da

Hello,In my multiple answer questions, I include “Refuse to Answer” as a choice. I want to make a rule that prevents the user from moving to the next question if they select “Refuse to Answer” along with other choices, basically it should only one answer choice when “Refuse to Answer” is selected.Is this possible? Hoping for some guidance.Thanks!

Hi all, I have set up quite a complex matrix question validation for an academic survey. Essentially, the question has a lot of statements, and I wanted the survey taker to be able to leave the last statement totally blank (it is an "other" box). This has been successful with a lot of persistence. The issue I am facing now, is that this statement has a text box associated with it that I only want to be required in certain situations. If the survey taker does not select any scale item for Other, they are able to continue with the survey without issue thanks to the validation. If they select any other option, the text requirement kicks in. What I am hoping to do, is to allow them to pass via the text validation ONLY if they either leave this entire row blank, OR if they select the first option which is "none". I know some people are likely to still click this box even if they don't want to offer an "other". I've been fiddling with the validation "if blank" and "if not blank" options for

Hi,I have a matrix question that uses a Likert-scale point system. I have one response that is an "Other" that allows text entry.I managed to create a custom validation which allows this answer option not be forced response. However, I want to force respondents to select an appropriate scale after they entered a text in "other" (in case they move to next question without select the scale). How do I do this?

I am conducting an academic study, in that participants will have to exit the survey at some point and come back again using the survey link. What I want to happen is that when they re-enter the survey, they can see the next page from the page the left off, not the same page. Is that possible? 

I've been trying to edit some surveys today, but each task is taking a long time. I have to refresh a lot. Now it's taking a long time to just get previews. Is there a place to look where Qualtrics let's users know there is an issue? Just wanted to be able to check that type of notice, vs trying to contact them.

We’re a B2B company, and we are in the process of developing customer personas. We know that we would like to have different personas based on the contact’s job role (purchasing, R&D, etc.), however we would like to hear community input on how to structure/segment our personas beyond that. How many different customer personas are recommended, and how do we decide how to segment them? For example, should it be by age, geographical region, market segment, etc?Do your personas represent actual customers, or are they a representative hybrid of many customers?Can anyone share how your company has approached persona building? Thanks for your input!

Hi there!I'm running a survey with an attention check and a randomizer to shuffle respondents into one of 6 groups. 5 of the groups read some messages, the 6th one does not see any messages at all. I have each message set in its own block. After, I have a separate block with an attention check. It's a multiple choice question that just asks respondents what the topic of the messages was. Those who select the wrong choice are branched out to a survey completion. I don't want those in the 6th group to see this attention question at all, lest it signal they're in the control groupI've tweaked it a bit, first by having a simple branch for right or wrong, second by including the question at the end of each treatment block and branching out with an incorrect response. In both cases everyone in the 6th group is branched out because they don't answer the question at all, I'm assuming. Anyone have any advice on this?

I am sending out a survey in 2 languages Eng and French. What I want is that when respondent selects French then the logo should also change to the French version. Is there an option in the look and feel section to add 2 images and have them change based on the language chosen? The same question is for the end of the survey where I have a Thank you image. Can that also change based on the language the respondent chooses?

I have the survey in 4 languages and can't figure out the number of respondents who filled out the survey in the different languages. Does anyone know where to find this data?

Quite new to Qualtrics, but I've searched around and can't find an answer for this.In my survey, one of the first questions is selecting a name from a drop-down. When this is done, I would like to set three predetermined values in the survey data based on the name (e.g. by selecting a particular name, fields A B C would be populated with values X Y Z and so forth) for further data analysis after the survey.This would be relatively simple to do through survey flow, branching and embedded data, were it just one value, and I have tested that it indeed works well (if name is John, set embedded data A = X, B = Y and C = Z - repeat for all names with their corresponding set of values).The issue is that I have 20+ choices in this question (with possibly more to come), and each choice corresponds to a different combination of three fields. Were I to do this manually, it would result in 20+ branches from that one question.Is there a way for me to do this mapping of values in a simpler way? The

Hi all, this is related to this question here, but I figure there may be a simpler solution, and this is as good of a separate issue as any.Basically I'd like to place images inside my survey and I'd like those images to be displayed depending on a respondent's answer to a previous question. Your first instinct might be to use embedded data. That works fine for a few images, but not for hundreds like I intend to use.Instead, I've found I can do this using Javascript, however, the issue that I'm running into is that there is no way for me to point the Javascript code to the image without manually copying every single URL, since the Qualtrics generated URL is random and has nothing to do with the characteristic of the respondent I'd like for it to match.I wonder if there's a way to copy the image URLs of every image from a particular folder in the graphics library along with their description to facilitate this. Then I could easily match a respondent's response to the image description a

Can someone please help me to write a regex code so that I can validate that the first number of a code starts with 9?

Seems to be a common problem now that email servers have link checkers so employees aren't clicking or opening malicious items.We are encountering the scenario that customers who have this security feature in some cases are not able to complete the survey unless they do it within the "Record Incomplete Responses" window we have set. Currently 24 hours.We send a reminder one week later, but alas it's the same issue. They are unable to use the link because their invitation was opened by their security program and marked as an incomplete response.Other than asking our customers to whitelist our distribution address, does anyone have any tips to mitigate this?

Hello, I'm building a survey that works like this : I have 900 itemsFor Q1 : I show 100 randomly selected items to the participant, they then need to choose between 1-100 of these items. (the one he knows)Q2 : with the carry forward option I present them the item they previously clicked-on. They now need to choose which item they want to review (only one)The study works fine but I have a problem. I'd like to prevent people from reviewing the same products. Consequently I want that each product can be reviewed only N times. I know that there is a solution thanks to the quota by creating 900 Quotas for each item working like this "if Q2 Item is selected" then "None" and use the display option for question 1 (So the film is displayed as long as the quota has not been met). My only problem is that it needs to be done 900 times (once per film)... Do you know if it's possible (with Javascript, or with Qualtrics built-in options) to create a quota that works like this : "Each options of Que

The image above is what I'm getting at the end of the survey. This is the score of four questions in my survey with the answers. The software we are using in the lab (IMotions) automatically closes the survey once the subject clicks on the arrow and thus this page is not displayed. They cannot view the right answers and their score. How can I display the score with correct answers in the survey rather than at the end.