Survey Platform | XM Community
Skip to main content

Survey Platform

Discuss Survey Platform solutions, best practices, & more.

  • 5,375 Topics
  • 12,838 Replies
5375 Topics
J
JasonPatrie
asked in Survey Platform
Set Embedded Data off of portion of text response

Hi All. I have some large essay response fields that need to save to a panel via a workflow trigger. The embedded data fields in the panel are capped at 1024 characters and much too short. I want to generate embedded data fields in the survey that will then be saved to the panel via workflows. Is there a way to create an embedded data field set to equal the text response of a question, but ONLY capture characters 1-1000. I would then create follow-up embedded data fields set to characters 1001-2000, and so on. Here is an example of the field I am looking to take only the first 1000 characters from: ${q://QID40/ChoiceTextEntryValue}

602
Deepak
QPN Level 8 ●●●●●●●●
5 months ago
TerriD
Level 2 ●●
TerriDLevel 2 ●●
asked in Survey Platform
CX Dashboard Groups -- possible to export group?

It would be great if I could download a Dashboard Group like I can download a single widget. I’m not seeing a way to make that happen. Am I missing something or is it really not there? 

202
TerriD
Level 2 ●●
5 months ago
D
dac
asked in Survey Platform
style code disappearing

Hello,I am adding the following snippet of code to edit a table in one of my questions, the code runs and it shows what I want, and then it disappears. Does anybody have any idea of what I could do to either make the code stay or write it differently so that it doesn’t disappear? (I have seen some related questions about disappearing code but couldn’t find an answer that helped me).The code is:<style>.no_borders {border-top: hidden;border-bottom: hidden;border-left: hidden;border-right: hidden;}.all_b { border-top: 1px solid black;border-bottom: 1px solid black;border-left: 1px solid black;border-right: 1px solid black; }</style> And then, I’m using it on a table like this…<td class=”all_b”> …<td class=”no_borders”>...Thanks a lot!

513
D
5 months ago
T
Tamil
asked in Survey Platform
How to adjust the height and width of the survey feedback?

Hi, I want to adjust the height and width of the survey container so it will align with our existing components in the page. I inspected the elements and found the height and width are set to constant pixels 1176 and 169 px and I want to change to 100%.I tried to set it in custom css in look and feel but I think its not able to find the selector so its not working. can someone please help. 

912
T
5 months ago
B
Level 2 ●●
bhaemilyLevel 2 ●●
asked in Survey Platform
How to check the remaining quota

Hello,We’re designing a survey for people to sign-up for events. The event has different time slots to choose from, and each time slot has a quota for it.Since there may be over 30 time slots to choose from, we’d love to let people quickly know what’s the remaining time slots and quota that haven’t been chosen.Is there any ways to view the remaining quota from respondent’s side before taking the survey? Since that may be more efficient to let everyone know if there’s still available quota to sign up.

501
C
Level 4 ●●●●
5 months ago
M
Level 3 ●●●
mdarukaLevel 3 ●●●
asked in Survey Platform
move multi choice options from one question to the other

Hi All, Is it possible to move all options from a multi choice question to another multi choice question and retain all the answers? Same question for a matrix table. There are two separate questions we would like to combine all the options into one for the matrix table as well and change it to carouse column format. Reason - survey is undergoing a change and we would like to move say options 1-5 from Q2 to Q1 but retain all the answers that were recorded before the change. So this will reflect in the new question. 

352
M
Level 3 ●●●
5 months ago
S
SeanRichter
asked in Survey Platform
Webservice Body JSON

I am trying out the web service feature and I can’t understand the construction of the body parameters. Also, when I test, I don’t see actual values on the other side of the call. Am I missing something? Here are my sample settings. When my return web service is hit I see the client_id is coming over as “e://Field/client_id” and not the embedded value. 

181
rondev
Level 6 ●●●●●●
5 months ago
G
GuillermoDVCM
asked in Survey Platform
how do i link a gauge chart to a survey question?

I am trying to link a survey question to a gauge chart but I don’t find that option. Please help :(

455
C
Level 4 ●●●●
5 months ago
A
Amelia Spencer
asked in Survey Platform
Too much data to display - your filters may be too inclusive!

Hello, I have made a survey for an assignment and one of the questions wont show up. The message says “Too much data to display - your filters may be too inclusive!”. I have tried to mess with the filters, but I don’t think I have any on. I have also tried to export the question as an excel sheet twice an a CSV once. It will not export. Does anyone know how to help? 

1621
S
6 months ago
K
kschaefer
asked in Survey Platform
HTML Configuration and Email errors

I’m working on rebranding some survey emails and sending tests to myself. they appear different in the test email than in Qualtrics where i’m building them and i asked Qualtrics why and they said its because“This is an issue regarding the configuration of each mailbox on each recipient personal computer. The message is configured correctly, the difference is regarding the HTML configuration for each different mailbox.”I attached a file of what Qualtrics sent me (looks correct when they get the test email) and then what it looks like when I receive the test email as well as what it looks like in Qualtrics where i built it.Anyone else having this issue? How did you resolve? 

240
K
6 months ago
N
Level 3 ●●●
Neha TankLevel 3 ●●●
asked in Survey Platform
Create quarter field to be used in Dashboard filter

Hi,I have a simple requirement of having a quarter year field to store End date value in QQ/YYYY format so that I can use it in filter of my dashboard. Please guide how to achieve. I do not want to manually update records. However if there is a solution for future new responses and for historical I need to populate manually, I am fine. I do not need a forever manual process :)

1174
V
Level 2 ●●
6 months ago
B
bethtk9
asked in Survey Platform
Displaying questions based on an integer response

I am creating a survey in Qualtrics and one of the questions follows this logic: the respondent selects how many students they have intervened with regarding suicide, and the next two questions will be specific to each student. The first question asks how they intervened, and the second question asks how comfortable they were with intervening. For instance, a respondent might select 1 student and answer the 2 questions for that student, while another respondent might select 2 students and answer the 2 questions for each student, etc. Could anyone help me with creating this logic?I would appreciate your help.

301
MatthewM
Level 6 ●●●●●●
6 months ago
P
paras.shah
asked in Survey Platform
SSL Certificate Problem

We added a web service in our survey flow, for which the URL happens to be working fine outside of Qualtrics, when run in browser.But when testing the web service URL in Qualtrics, we are not able to see the raw data and getting an error message like - "Web Service Error #60: SSL certificate problem: unable to get local issuer certificate". Please guide me what to do in this case.

860
P
6 months ago
S
sofita
asked in Survey Platform
Redirect after thank you message

How can I show a thank you message after survey and after 1,5 second redirect to a java script (url)???

403
S
6 months ago
R
Level 1 ●
R_cstalinLevel 1 ●
asked in Survey Platform
Show Open Text Box only when Other is selected

Hi champs, I have the below question where “others” appears 3rd in the list and would like to show the text box only when respondent selects others.What would be the best way to achieve this?

2513
Tom_1842
Level 8 ●●●●●●●●
6 months ago
E
enriquehernandez
asked in Survey Platform
Stuck "We are generating the prepared dataset for you and this will take some time"

Dear all,  I am running a few surveys and in some of them all of sudden the following message appears in the Data & Analysis tab “We are generating the prepared dataset for you and this will take some time”.  I have not created any test/prepared dataset and this is stuck at 0%. In the meantime I cannot export my results neither through the web nor through the API.  Do you know how I can stop this process from running?

1821
Sachin Nandikol
QPN Level 6 ●●●●●●
6 months ago
D
dickinsonca
asked in Survey Platform
redirecting from a Qualtrics survey to another web site and back to the Qualtrics survey

Hi all,I'm wondering if it is possible to redirect someone from a Qualtrics survey to another web site (in this case, so they can complete a task on that web site that would not be easy to incorporate into the survey) and for them to then be redirected from that web site back to the same survey. (I would also need to send an ID code from Qualtrics to the other web site, but that's a separate issue.) Any information would be helpful - thank you in advance.Chris Dickinson

44429
KristiC_USG
6 months ago
L
Lucas.viaud
asked in Survey Platform
highlight an answer with different colour depending on the answer, inside a matrix

Hello everyone,i’m trying to make my question look like this, depending on the answer clicked by th respondant. Is there a java code available for this ?

443
RickB
Level 4 ●●●●
6 months ago
F
Fergus N
asked in Survey Platform
Embedded Data problem - only appears for generated test data

Hello,I have set up a simple experiment with participants randomly allocated to one of two conditions. I would like to know in my dataset which condition participants completed. I have tried to do this using Embedded Data (Condition set to 0 or 1, Variable Type = Text) - see screenshot below: This works when I generate test responses, but when the study is completed by humans the Condition column in my dataset is blank.Is anybody able to suggest a way to fix this?Many thanks,Fergus

6110
F
6 months ago
E
QPN Level 4 ●●●●
ErikahuerQPN Level 4 ●●●●
asked in Survey Platform
Importing historical data

Hi  I am preparing to import 8 historical surveys, i am unsure if i should load the historicals in the new survey that we will launch so they map automatically in the dashboard or if it is better to load them in a historical project in case something goes wrong and the responses need to be updated.  The historicals have all the same questions but in the current survey we will divide by region the surveys to make the permissions to the dashboard more straight forward. Any suggestion of what should be the best path?

552
D
Level 2 ●●
6 months ago
A
Level 2 ●●
AmeliaKMLevel 2 ●●
asked in Survey Platform
Speeding up setting quotas based on a question

I have one question with several hundred options (respondents will not see all these options – it’s just the easiest way for us to organize a loop and merge table). I would like to set Quotas such that we have x responses for each answer to the question. Is there a way to do this that is faster than just making a quota for the 1st response and copying and modifying it for the subsequent hundreds of responses?Any tips appreciated. 

120
A
Level 2 ●●
6 months ago
A
Level 2 ●●
AnnaM89Level 2 ●●
asked in Survey Platform
Video Buffering and Loading

Hello,  I have a survey with many repeated videos. 16 blocks each containing 75 videos. The videos are repeated each block and are embedded (hosted on youtube). Would referencing the first instance of the videos (block 1) through pipped text for all subsequent blocks instead of having the videos embedded repeatedly throughout improve buffering and loading time? I’m trying to find ways to reduce loading and buffering time.  Any response is greatly appreciated! Thank you! 

390
A
Level 2 ●●
6 months ago
I
inekedewaard
asked in Survey Platform
This question was not displayd to the respondent in Response in Progress

Hi,  one of the responses in my survey does not show the answers and shows the message This question was not displayed to the respondent. The survey is in progress. Is there a way to display the answers? Thx! 

80
I
6 months ago
MargaretW
Level 2 ●●
MargaretWLevel 2 ●●
asked in Survey Platform
Adding Standalone Workflows to a Group Library

I  see that it is possible to share Stand-alone workflows with individuals, but is it possible to share them with a Qualtrics group? I am interested in this because sharing with a Qualtrics group vs. sharing with individuals would save me a bit of time. I’m thinking it is not possible, but I thought I’d check.

391
RickB
Level 4 ●●●●
6 months ago
E
esmaozer
asked in Survey Platform
Detecting Similar Pattern across 2 surveys

I will conduct an online survey targeting both students and their parents. The parent survey is distributed through the school managers and the students take the survey within their school. Our objective is to guarantee that the parent survey is exclusively completed by parents, without any involvement from students.we are  looking for measures to prevent students from accessing and completing the parent survey. By looking at the patterns, can we determine that the student filled out his own survey and the parent filled out his own survey? More clearly: Can we detect any behavioral as well as answer similarity across student and parent survey? Or is there any other method you could provide to address this issue such that students don’t attempt to take the parental survey?

142
RickB
Level 4 ●●●●
6 months ago

Motivational Playlist

Terms & Conditions