Developer Corner

I want to create an intercept that will start as a popover with an option to take immediately or wait until done. If they choose to wait, I would like it to make a slider intercept on the side of the page which waits for them to take the survey at their convenience.

Two Types of Intercepts

201

Opt Out of Salesforce AND Qualtrics

GoldieQualtrics Employee

asked in Integrations

I would like to allow users to opt-out of both Qualtrics and Salesforce when they take my survey. How can I make sure that they are opted out of both and don't receive future surveys?

1656

How can I opt out of multiple TA mailing lists at once?

GoldieQualtrics Employee

asked in Qualtrics API

I'm using Target Audience and I am going to have a few different surveys being distributed at any given time. I don't want to let my clients opt out of my entire directory, but I'd like them to be able to opt out of more than one list at once. Is this possible?

283

Unzipping a file from GET Response Export

DaxQualtrics Employee

asked in Qualtrics API

When I run the Get Response Export file call and choose "Send and Download," I am able to create a .zip file, but when I try to unzip the file it archives the file instead of opening and unzipping it. How can I get the file to open?

945

RachelTHREELevel 2 ●●

I use brand images in my surveys as rows but have issues with the recoded names consistently showing up in my datasets. I don’t want to include the text for the brand next to or below the brand image in the row itself. How do I make it so that I can sort out which brands I’m looking at in my dataset?

Image labels in datasets

653

BarnabyQualtrics Employee

How can I tell if my zone code is on my webpage or not?

BarnabyQualtrics Employee

How do I know if my web development team has put the right Site Intercept zone code on our webpage?

1131

DaxQualtrics Employee

What cookie does "Prevent Repeated Display'" use to determine if an intercept has been seen?

961

DaxQualtrics Employee

Why would my popover intercept have twice as many Clicks as Impressions?

201

PoppyQualtrics Employee

I want my intercept to display only after visitors click on a certain button on my webpage.

I want my intercept to display only after visitors click on a certain button on my webpage. I know I might be able to achieve this with JavaScript calls, but I'm not really a programmer, and I was wondering if there is an easier solution or code that I could copy and paste to get this to work?

4511

GoldieQualtrics Employee

I've deactivated all of my intercepts, but my page views are still incrementing.

I've deactivated all of my intercepts, but my page views are still incrementing. How do I get them to stop?

911

DaxQualtrics Employee

Can I allow a user to hide slider intercept?

Is there any way to get my slider intercept to disappear from the page if someone doesn't want to see it?

DaxQualtrics Employee

Slider intercept not displaying correctly

Is there a way to change which part of my slider intercept sticks out on the page? Right now I can see the left-hand side of my survey as well as the Feedback button.

291

GoldieQualtrics Employee

Inconsistent behavior of screen capture question

I'm trying to use a screen capture question, but it appears inconsistently. On some intercepts, it works, but on others, it just appears as a file upload question. What is required for the file upload question to appear as a screen capture instead?

221

DaxQualtrics Employee

Is it possible for an intercept to include a downloadable PDF?

521

Getting "Unable to login to Salesforce, Invalid Credentials" error message

PoppyQualtrics Employee

asked in Integrations

I have Response Mapping set up, but when I receive the debug email, I get the error message "Unable to login to Salesforce, Invalid Credentials." What causes this error message?

1013

PoppyQualtrics Employee

How to give a "Don't Know" option?

I have a text entry question but want to give the respondents the option to select "Don't Know" instead of filling it out. I don't see a way to do this in the question options at all - any suggestions?

6434

BarnabyQualtrics Employee

How do I optimize my creative for a mobile/desktop user?

293

I'd like to store historical NPS data instead of just updating my NPS field in Salesforce

GoldieQualtrics Employee

asked in Integrations

I'd like to store historical NPS data instead of just updating my NPS field in Salesforce, as it overwrites with new responses. How do I do this?

121

DaxQualtrics Employee

In the heat map question, I want to change the cursor from a cross to a circle. How do I do that?

722

JenFLevel 2 ●●

Intercept for Site Satisfaction

We are running a site intercept on one of our websites with lower traffic. Trying to understand who is actually using the site, why and satisfaction. What is the best practice for coming up with the timing for launching the intercept?

321

DaxQualtrics Employee

What exactly triggers an "exit intent" intercept?

952

GoldieQualtrics Employee

How can we change the logo on my surveys?

13482

DaxQualtrics Employee

Can I get a debug menu on the published version of my site?

When I use editing code in a bookmarklet, I see a debug window in the bottom left-hand corner. Is there a way to see this on the published version of my code after it is live on my website?

1981

PoppyQualtrics Employee

How can I test my intercept?

I want to test my intercept on my website, but I don't have access to the source code and the request made to my developers will likely take several weeks to add the zone code to my page. Is there another way I can test my intercept?

541