Product Release Notes

These are the last Weekly Release Notes for 2025. No new content or updates will be published to the Support Site or Customer Success Hub from December 18, 2025 to January 7, 2026. Features Released On Or Before December 17, 2025 WorkflowsExtract Employee Data from HRIS Task: A ne

  Features Released On Or Before December 10, 2025 Customer Success Hub Viewing Your Invoice in the Customer Success Hub: Primary and billing contacts can now view renewal invoices directly in the "Billing Details" section of the Customer Success Hub. If you have questions after reviewing your invoice, you can contact the Account Services team directly from the invoice page. Engagement

  Features Released On Or Before November 19, 2025 Engagement Guided Flow for Engagement Dashboards: You now have the option to create new Engagement dashboards using the guided flow, which will automatically build your dashboard after a short guided setup process.  Guided Engagement Project Creation

  Features Released On Or Before December 3, 2025 Admin Interaction Usage Report: If your license contains multiple suits or products, the Admin Interaction Usage report now contains separate reports that display interaction consumption for the different products. The interface for the interaction usage report has also been refreshed. Dashboards

  Features Released On Or Before November 26, 2025 XM Directory Digital Experience Analytics in XM Directory Search & Segments: You can now use Digital Experience Analytics data as a field when filtering contacts in XM Directory or creating a new segment.  Features Starting On & After December 3, 2025 Admin

  Features Released On Or Before November 12, 2025 Discover Bulk User Update Enhancements: This update makes it easier to update users in Discover Studio by adding the option to multi-select users by copying and pasting a list of accounts to generate a bulk user update template. While uploading users, you can also add or remove users from groups in bulk. Additionally, user sync is now compatible with bulk user updates in Studio. EX

  Features Released On Or Before November 5, 2025 CX CX Program Page: This new landing page can be accessed from the global navigation menu, and contains all existing CX Programs you have access to. XM Discover Salesforce Inbound Connector: Salesforce is deprecating its legacy chat product on February 14, 2026. The 'Salesforce Chat' data type wil

  Features Released On Or Before October 29, 2025 Dashboards Automatic Dashboard Translations:  You can now automatically generate a dashboard label translation file using Google Translate. This reduces the time spent manually translating dashboard labels. Social Listening Account Access

  Features Released On Or Before October 22, 2025 Workflows AI Response Task: This task leverages the Qualtrics LLM, allowing you to run prompts within a workflow. Since the LLM is native to Qualtrics, no additional steps or credentials are required to use it. XM Directory Event App: This event is fully deprecated. Instead, try the Experience ID Change Event, which has all of the same functionality pl

  Features Released On Or Before October 15, 2025 Admin Organization Translations Settings: Brand Admins now have organization-wide control of the automatic, third-party translation providers users can access in Qualtrics. CX Dashboards Emailing Dashboards

  Features Released On Or Before October 8, 2025 Digital Experience AnalyticsPage Tags (DXA): Page tags are a collection of individual URLs on your website that fall into 1 page type, such as the individual pages that make up a checkout experience. This feature replaced “page groups,” offering the same base functionality with notable improvements, including the ability to create heatmaps and funnels based on page tags.Workflows

  Features Released On Or Before October 1, 2025 CX Dashboards Breakdown Bar Widget: The UI for the breakdown bar widget has been updated for Results, CX, and BX dashboards. Map Widget: There’s a new map widget with several major improvements, including location coordinates support, new map styles, and better zoom-in abilities to accommodate smaller countries.

  Features Released On Or Before September 17, 2025 Dashboards Gauge Chart Widget & Number Chart Widget: You can now customize the color of the trends, instead of using presets. This update applies to all dashboards. Locations

  Features Released On Or Before September 10, 2025 Dashboards Automatic View Access for Studio Dashboards in Qualtrics: Users with access to Qualtrics dashboards will now automatically be granted access to view any Discover dashboards embedded within them. This removes the need for admins/editors to manually share embedded dashboards with users. Star Rating Widget: The Star Rati

  Features Released On Or Before September 3, 2025 Admin Workflow Consumption Alerts: As your organization approaches its daily workflow execution limit, send notifications to key team members before the limit is reached. EX Export Project-Level Participation Details: New option in

  Features Released On Or Before July 23, 2025 Admin User Permissions: By adjusting “View XM Platform,” you’ll be able to control users’ access to the larger Qualtrics software, potentially disabling this access for users who are supposed to only access apps like Manager Assist or Research Hub. Interactions Usage Report: Chats, emails, online reviews, social mentions, and voice interactions from XM Discover are now displayed in the admin interactions usage report. Customer Success Hub

  Features Released On Or Before August 27, 2025 CX Guidance in CX Programs: New widgets and recommendations in the Overview of CX Programs show helpful data and suggest impactful ways to advance your program. Survey Platform Approvals for Reference Surveys: You can now require approvals for edits to

  Features Released On Or Before August 20, 2025 Audio & Video Editor Automated Summary Enhancements: You can now generate multiple AI summaries, apply summaries to a filtered set of videos, and view additional insights for the feedback received in Audio & Video responses. CX Customer Care App

  Features Released On Or Before August 13, 2025 Email Email Limits: You can now track your email consumption with two new columns in the Account Usage page: "Total Allowed Outgoing Emails" and "Weekly Allowed Outgoing Emails." Journeys Journeys in Customer Experience Programs: Improvements to building CX journeys, including more flexible surveys &am

  Features Released On Or Before August 6, 2025 EX Comment Summaries (EX): This widget can now generate summaries in German, French, Spanish, and Japanese. Survey Platform Language Support for Conversa

  Features Released On Or Before July 30, 2025 EX Qualtrics Assist (EX): You can now use Qualtrics Assist in the following additional languages: Spanish, German, French, and Japanese. Website Insights Guided Intercepts: We’ve improved the guided digital setup, where you create an

  Features Released On Or Before July 16, 2025 CX Dashboards Patient Experience Benchmark: The 2025 Patient Experience benchmark has been updated with refreshed data from Q2. Research Hub

  Features Released On Or Before July 9, 2025 EX Enhanced Computations for Qualtrics Assist (EX): Enhanced data sorting and strengthened mathematical reasoning for qualitative questions in Qualtrics Assist that involve numerical calculations. Data Isolation for Qualtrics Assist (EX)

  Features Released On Or Before May 28, 2025 DistributionsReminder Effectiveness Metrics: You can now view metrics to measure the effectiveness of reminder distributions (both email and SMS). This inc