Survey Platform

I have 1 survey that is working with a site intercept on multiple landing pages. Until recently the Referral URL was capturing the landing page URL correctly. Recently, and it appears to be random, the landing page URL is not coming into Qualtrics correctly. I have seen the Site permission needs to be set but that has been set in accordance with the help page instructions and the problem is still occurring. At this point I don’t know what else to try. ​​​​​Is there anything else I can do besides the site permissions to correct this?  

I use blocks to:Group like-questions that are often conditionally displayed based on a previous questions Copy blocks of re-used questions between surveys Organize questions for my own thought-process Is there a way to show multiple blocks on the same page (with display logic on the block would be ideal), or a clean way to auto-advance to the next block, omitting the clicking of a next arrow? Edit with additional details.In-display logic as a work-around is limiting when you have multiple questions hinged on a single response, as you have to edit the display logic for each individual question.  (If you could bulk-edit display logic, that would be a killer feature). This is how I formally had the survey set up, but it became cumbersome.

Hi, is there a way I can remove the end of survey message? For example, when the respondent presses submit, the survey ends without showing the end of survey message page.

Hi XM Community - I added blocks to my team’s library and am adding notes to the survey items to guide them as they program surveys. Upon importing the blocks from the library to create a test survey, I noticed my notes were not imported. Are notes “lost” during the importing process?

I’m creating a 9 question Likert survey. I want to group the respondents answers into two categories with separate scores, as well as an overall score. For example, questions 1-5 ask  about respondents attitudes - they can score 5-25 on attitudes. Then questions 6-9 are about respondents emotions - then can score 4-20 on emotions. I want subtotals for both emotions and attitudes AND a grand total overall score (with a minimum score of 9 and a maximum of 45). I’m a newbie to Qualtrics, and would appreciate any guidance! I’ve set up the two categories, but how do I tell Qualtrics WHICH question gets assigned to which category?

Honestly, I must be doing something silly and not seeing it but it’s driving me mad. The “Talent_Mean” Operation works perfectly - what’s wrong with “Talent_SD” (Standard Deviation)? All I get back is “{Invalid Expression}” - something must be wrong with how this has been keyed in… $e{ sqrt( ( ( q://QID3/SelectedAnswerRecode/1 - e://Field/Talent_Mean ) ^ 2 ) + ( q://QID3/SelectedAnswerRecode/2 - e://Field/Talent_Mean ) ^ 2 ) + ( q://QID3/SelectedAnswerRecode/3 - e://Field/Talent_Mean ) ^ 2 ) + ( q://QID3/SelectedAnswerRecode/4 - e://Field/Talent_Mean ) ^ 2 ) + ( q://QID3/SelectedAnswerRecode/5 - e://Field/Talent_Mean ) ^ 2 ) + ( q://QID3/SelectedAnswerRecode/11 - e://Field/Talent_Mean ) ^ 2 ) )  / ( ( 6 - e://Field/Talent_Mean ) ^ 2 ) ) }

Does anyone know of any html code that would eliminate the video controls for embedded Qualtrics videos? I was told Qualtrics doesn't have a workaround for it.

I have a survey where a user is asked to select the country in Q1 and based on the selection of answers they receive another set of questions. Then in Q5 user is asked the country again and based on this selection user has to select locations from another drop down of the same question ( country and locations are mapped here). My requirement is can we populate the locations based on the answer in Q1. Users want to avoid selecting the country twice and they want pre filled answers in drop down of Q5 based on the selection of Q1.

Hi,I want a report to be sent after a few days to one or more emails of the people who completed the survey. I think this is done through Triggers?I would also like to know if a report can be sent automatically on a daily or weekly basis, is it possible?Thanks!

Hello,I'm quite new to Qualtrics, so most probably I'm missing out on something. Still, here is my issue.I would like to ask two consecutive questions for amounts entry (text entry question types) where the amount/ number entered at the second question should be smaller or equal to the one from the first question.So, my assumption of how should do it is the following:First question: Validation - Content Type - Number - Minimum 1000 and Maximum 99000000 - DoneSecond question: Validation - Custom - '’Is Less Than or Equal to" piping the value of the first question. The issue is there is no possibility to pipe the first question (please see the empty box below - where I expected to pipe the first question from): Thank you in advance,Violeta

In Reports, is there a way to combine answers into one wordcloud? I have a Text Form question where I ask for 3 key words. I want to show all the answers in one Wordcloud. I can do this in the Dashboard and Results, but not in Reports? Or should I use the Contactenate option in the Data tab?

We have a survey project using 5 scoring categories. We have display logic set up based on the embedded data using the score of each of the 5 categories. However, we would like to be able to use the overall master score/sum total of each of the 5 individual scoring categories in the logic.  I think other users would find this useful, tool Please comment with your agreement or other solutions you have used.Right now my workaround may be to create a sixth scoring category which combines the response from all of the items. 

I like the Simple Layout the most, but it does not support many question types nor custom Javascript on the questions.What is the reason for this limitation? Will it ever change? Do the limitations have benefits, such as making surveys built with this layout faster?

Hi there,Hoping for some advice.I have a survey where I have set up a quota for gender using the main quota editor (options > quotas), but I have a few questions.I have multiple blocks under a randomiser, if I want equal participants from both genders to move through each block that is randomised, should I be setting my quotas within my randomiser or from the main quota editor (options > quotas), or from both? Can I turn on quotas in other features (i.e. the randomiser) when my study is already in progress (and quotas are already turned on through quota editor) or should this be avoided?Thanks :)

Hi folks, I am trying to figure out how to allow a respondent to skip a question that is not relevant to them, without it having a negative impact on their Scoring.For example, if my survey is 10 questions long, but only 8 of those questions are relevant to a given respondent, I’d like for them to be scored out of 8, instead of automatically scoring a 0 on two of those questions, resulting in a lower overall score than they actually deserve.Thanks in advance for any help, let me know if anything here is not clear.

Hey all,I’m trying to make a workflow for a survey, let’s say it has 20 multi-choice questions, I’d like to review the respondents’ answer for question 3, and if the answer is what I need, the taker will be proceeded to question 4 (probably they’ll resume the survey in several days later because I’ll also need some time to decide), but if the answer is not, the survey shall end itself. And I’d like to trigger an email to me when a response is received for question 3, and trigger another email to the respondent with the link to resume the survey.Does anyone know how to do this?Many thanks to anyone who provides any idea!

I recoded all my Likert-scale questions to a 10-point scale (e.g. 7.5 for “Agree”). However, in the results I see that Qualtrics sometimes carries over the decimal, sometimes the textual version of the choice. It doesn't seem to affect the averages in the Dashbaord, but it's not ideal. How can I make this consistent without manually messing with the data?  

I have a looped block which has a maximum of 9 loops (each loop is asking the identity of a family member, the answers are mother, father, brother etc.)Ideally I would like to show all responses on one page so that they can check they have done the whole family (some loop responses can be the same - multiple brothers or sisters etc.)Can I display all the blocks on one page?Thanks in advance!

Hello all and good afternoon from a windy Sweden!I need to ask you intelligent people because I can not recreate this behavior. We have a 5-scale stars slider in one of our surveys. The question has a Force Response set on it so people must fill it out. But now I received a response where the score is “0”. How is that possible?  Thanks in advance-Mattias 

I have a maxdiff survey.  Unfortunately I might not be able get the required/recommended number of responses.  The survey platform will still give me a Report.However, what can I say about the report?For example, the survey platform said that I need 190 responses and I’m only getting about 150 now.What can I say about the results other than that it would not be statiscally accurate?Are the results totally bogus?

We're running a survey that is asking for participants from England only.Is there a way to restrict by IP address (or another technique) so that we don't get participants from eg China, the USA? We've been getting a number of fake responses from all over the world and I'd like to explore ways we can make it harder for people who don't meet the basic geographic requirement to get access to the survey in the first place.

Hi! We are launching a life cycle project, and our main metric is NPS. I would need to be able to graphic in the dashboard of this ex survey in a similar way to the EX options for NPS.I didn't get the NPS question option in the survey, so i uploaded an NPS question from an CX project but i am unsure if this will work once we move to the dashboard. Any suggestions of how can i manage to have NPS in a better way and that works for this EX project? 

We are creating a teamwork assessment task in Qualtrics. Individual respondents rate their team on a number of items that are tagged as either contributing to qualityA or qualityB of the group work. We have set up scoring so that respondents receive a score of 0 to 50 on each of these dimensions. We have created a summary page using the Text/Graphic question type on which the respondents receive their scores. We also want to include on this page a graph like the one below, showing where they rated on the scale.I am looking for recommendations and ideas to make this work. I have been looking at us Javascript. Unfortunately, you cannot call on script libraries from within the HTML editor. I have been looking at the Javascript option in Qualtrics, but I am unsure of how to call on libraries, such as Plotly.js from within the script editor. Any ideas or recommendation are much appreciated. 

We should have a way to test the merge fields being used in survey invite emails live before they are sent out.In the attached image, you can see where I’m using “Hello ${m://FirstName},” as a greeting line, but I don’t know how this is actually going to be populated when the email is sent. If I chose the wrong merge field, then my emails are going to show up incorrectly to my invitees, like “Hello ,” with a blank space before the comma instead of showing their name. It would be great if there was a way to preview the emails with at least one merged response from the contact list.  Sending a Preview Email via the existing link does not populate merge fields and will send literally  “Hello ${m://FirstName},” in the test email.  Thanks!

I have a constant sum question where the total is off by a very small decimal amount when the response is viewed or exported to PDF.  Is there any way to fix this?  The exported PDF needs to be correct for our intended use.  Example below. Example​​