Survey Platform

I am having a problem with bots and false respondents based in different countries. Is there a way to only accept people with UK IP addresses into the study?

Has anyone successfully moved open text data from one filed to another without overriding original data.  In other words, I want to only populate data from one field to another if there is not already data there.

Hi, I can’t figure out how to do word cloud visualization on multiple choice text questions - is this feature supported by Qualtrics?

Hi! I've searched for custom code to get the information from replay video and I couldn't find an exact answer. (I've tried both of these:https://community.qualtrics.com/XMcommunity/discussion/2832/how-to-record-how-many-times-a-participant-has-replayed-a-video https://stackoverflow.com/questions/48492796/javascript-to-track-how-many-times-an-audio-video-file-is-played-in-qualtrics)I've embedded a mp4 video in my survey and I want to check how many times the participant has clicked play on the video. Is there a way to record how many times they hit play?Thank you!

I have a questionnaire consisting of several Likert Matrix tables, each containing five different answer options. However, in the results section, only four of these answer options are displayed. It seems that the responses for that option are merged together with the responses to one of the other answer options that does get displayed in the results section as this one has an unusually high amount of responses. I attached two screenshots that hopefully make my issue clearer. Thanks in advance.

Hi,Adding display logic in Matrix question move the matrix question to the next page.Is there an In Page option to have it on the same page?ThanksLeo

Hi, I am sending a Thank you email with a message that includes a embedded data created from one survey response.  Something like this: Dear ${m://FirstName} ${m://LastName}, Thank you for responding the survey. Your ID number is ${e://Field/ID}. The name and last name are shown, but the ID number is blank. Can anyone know how to show it?  Thank you!

Dear communityI’m using qualtrics for students to fill in a survey 2x, once at the beginning (A) and once at the end of the semester (B).I am able to automate the sending of an email with their responses after the survey is completed.Thus after (A) they will receive their responses, and after (B) they will receive their responses.To facilitate a reflection exercise I would like the responses to be in a table form. I.e. question in column 1, response in column 2. That way it’s easier to compare (A) and (B). Unfortunately the emails generated only provide text/sentence responses, and I’m not able to configure how to provide the responses in a table or excel.Would anyone be able to help me out on this? Thanks a lot!  

How best start creating contact list for a survey distribution? Any hint/help would be appreciated.

Hi, I am sending a Thank you email with a message that includes a embedded data created from one survey response.  Something like this: Dear ${m://FirstName} ${m://LastName}, Thank you for responding the survey. Your ID number is ${e://Field/ID}. The name and last name are shown, but the ID number is blank. Can anyone know how to show it?  Thank you!

Hello, I have published a survey and then created personalized links. When a respondent opens the link, a message says, “Unfortunatly, you are not authorized to access this survey.". The anonymous link works and records responses. Any tips to make the personalized link work?

I have not made any changes, when I go into Data & Analysis to look at my survey responses it says "Your responses are being re-indexed for speedier viewing and will appear shortly." I have been waiting for 20 minutes. What is more concerning is that in the upper right corner of the screen it says Recorded Responses 0/136 and Last Recorded Collected: Never - Inactive.I hope I did not lose all the survey responses, please help!

Hi--I have created a survey that the same person completes every time they have a meeting with a client; new clients are regularly added, each with a unique ID, and the survey completer is likely to meet with each client several times. Is there a way to automatically update a dropdown list of client IDs in the survey each time a new client is added?  Thanks for any ideas--my Qualtrics skills are pretty basic and I’m trying to make better use of the possibilities it offers.

I want to distribute a survey to Hotel/Resort guests. I will distribute using a third party software that will append variables into the URL. I want respondents to be able to take the survey once for each stay (or each unique reservation ID), so I will use a variable called ReservationID=XXXXX, and append it into the URL.Question: If I have prevent multiple submissions turned on, will changing the ReservationID in the link allow respondents to submit a new response?Supposedly Prevent Multiple Submissions puts a cookie into your browser that prevents users from taking the survey multiple times, but it seems like a slight change to the URL will allow them to take it again.Another note: I cannot create a contact list and use an authenticator, as there are too many respondents coming in every day to make this feasible. Sorry for the multiple posts guys. I’ll update current posts in the future.

Hi, Is there a way to add a validation customized to a multiple choice response option (either select all that apply or multiple choice) with an added WITH a text box entry added to the response option? How do you enter in a validation check that only numeric is entered or character is entered? For example. Other, specify: [enter in free text]   

Hello. Is there a way to collapse/hide some question text so that it is optional for the respondent to view it?  I want to include detailed guidance of how to think about/collect the information to answer particular questions, but not all respondents may need this information.  Is there a way to collapse/hide it unless the respondent clicks on it to view? Thank you for your help.

I created several scoring categories in my survey including one scoring category with the overall score of the respondents. I want to make this category a variable so that I can look for associations between this variable and demographic characteristics of the respondents (e.g., does a higher age lead to a higher overall score?). I couldn’t figure out a way to do that so far, can someone help me?

I am setting up the Sensitive Data Policy in Qualtrics and need some help. The NI number works, so does the email address. I need help amending formats for the phone numbers to match format of UK phone numbers, as well as adding a Date of birth topic and maybe a policy number topic. Also not sure if it’s possible but First and Last name. I do not know how to amend or create JSON files, when I tried amending the phone number format from exported JSON file, I was not able to save it as JSON file. Is there anyone here who could help me? or anyone who is from UK and might have the required topics saved? Thanks 

I created text with Rich Text Editor which has some lines in bold. This is appearing as intended in the survey editor, but when I try a Preview, the entire text appears in bold.Would appreciate any help resolving! Thanks. 

I’m a total noob with Qualtrics and I’m starting data analysis for my survey now. For now, I just want some descriptive statistics (mean age, SD) for my sample but for age I used a text entry question and apparently you cannot use the statistics visualization functions in the results section with these type of questions. Could someone let me know how I can get these statistics with these questions?

 Hi, I’m having error and unable to login after I try to Import the ResponseID of Survey 1 to Survey 2. When I use LoginID alone it works but after Adding ResponseID it is not working. How can i fixed this?I have added the relevant screenshotThanks in advance!

Hello Team, I am using table of content for one of my survey and I added the Submit block at the end of the survey.However, back button is missing from that block. Please can anyone help

Hello!I am designing a survey for Hotel/Resort guests. It’s possible these guests may visit multiple times throughout the year. If so, I want them to be able to take the survey multiple times, once for each unique reservation numbers, which will be passed in through the link. Any idea how I should set this up? I want to turn OFF prevent multiple submissions, and validate using the unique reservation number instead. Am I overthinking this? Will I achieve this effect if I turn ON prevent multiple submissions?

Dear admin, I would need help with the following in setting up my Qualtrics survey.Question: How do I set multiple choice options so that an option will no longer appear after someone has selected it? I have tried the steps suggested on the community forum page but it doesn’t seem to work. I may share my survey link to you if need to.https://community.qualtrics.com/survey-platform-before-march-2021-56/how-to-delete-an-answer-choice-as-people-choose-them-8386?postid=22701#post22701  Please help. Thank you.

I am piping in a confirmation number from the URL. I want respondents to be authenticated based on this confirmation number. With each new stay, they will have a new confirmation number, and should be ale to take the survey again. Any thoughts on how to do this?