Integrations | XM Community

Integrations

Discuss Integration solutions, best practices, and more.

  • 454 Topics
  • 1,051 Replies

454 Topics

Goldie
Qualtrics Employee
GoldieQualtrics Employee
asked in Integrations

"Invalid Email" Salesforce error

I'm using the Trigger and Email Survey to send out my survey from Salesforce, but whenever I try to trigger my workflow rule, I get the error "Invalid Email" in my debug email. I have the Email field selected correctly in my Trigger an Email, so what could be happening?

4
Goldie
Qualtrics Employee
6 years ago
Goldie
Qualtrics Employee
GoldieQualtrics Employee
asked in Integrations

Opt Out of Salesforce AND Qualtrics

I would like to allow users to opt-out of both Qualtrics and Salesforce when they take my survey. How can I make sure that they are opted out of both and don't receive future surveys?

6
JulieT
Level 3 ●●●
6 years ago
Poppy
Qualtrics Employee
PoppyQualtrics Employee
asked in Integrations

Getting "Unable to login to Salesforce, Invalid Credentials" error message

I have Response Mapping set up, but when I receive the debug email, I get the error message "Unable to login to Salesforce, Invalid Credentials." What causes this error message?

3
Poppy
Qualtrics Employee
6 years ago
Goldie
Qualtrics Employee
GoldieQualtrics Employee
asked in Integrations

I'd like to store historical NPS data instead of just updating my NPS field in Salesforce

I'd like to store historical NPS data instead of just updating my NPS field in Salesforce, as it overwrites with new responses. How do I do this?

1
AnneG
Level 3 ●●●
6 years ago

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