Employee Engagement

Hello! Our Response Rate widget in our dashboard is not displaying as I expected (see screen grab with 24 “responded”). I’d like to see a department breakout like our past survey (see 93 “responded”), but when I try to filter by department, it gives me an error message. Does anyone know what might be happening? Thanks!

In employee engagement dashboard on using heatmaps, long labels are not appearing completely in column and name appears with like Department 1…. So it is not user friendly to take screenshot. How you handle this.

As part of our Annual Engagement Survey we are struggling to download the full of action plans from managers including not only the items but also the details and comments from each action item.Is there any way to do this?If not, is Qualtrics planning on adding this feature soon?Thank youHernan Geldstein

Hi - I would like to be able to show responses to an item month by month to see how responses are varying. I have not found a way to be able to do this in the EX dashboard widgets. Has anyone encountered a similar issue? I have seen a few articles specific to response/participation rate, but I am looking at a widget that would display response comparisons for specific survey items. 

The EX product doesn’t include many solutions for a ranking question in the survey builder. Has anyone managed to use alternative question formats to achieve a ranking question? I tried Form Field but I’m unsure how to set the custom validation so that each field has a unique value between 1-6.

Can you please confirm the latest onboarding benchmark and how we can check same in qualtrics documentation.

Hello! I am trying to create separate heatmaps for our department leaders. I only want them to see their own department’s heatmap column compared to Company Overall. I do NOT want them to see all of our departments’ heatmap columns. How do I set this up? I tried adding a filter, but it changed the data output. Thanks!

I’m completely new to Qualtrics and to my current job, so I’m trying to catch up very quickly. I’m wondering if there is a way to use Qualtrics to set up employee performance reviews that allow for revisiting for progress monitoring.  The ideal set up would include: Employee/supervisor ability to both add to an initial review (ie goals, indicators, etc.) Ability to revisit that goal periodically (1x/quarter) for progress, adding of any evidence of progress, etc. Ideally the employee can do that independently prior to a meeting with the supervisor, but they could add notes together or the supervisor could also add feedback that would be visible to the employee. Privacy - A supervisor has access to his/her direct reports, but they can’t see each other's information.Again, because I’m new I’m trying to watch the support videos, but I don’t want to be chasing a solution that isn’t there. Would appreciate any ideas/suggestions/feedback.

Hello, Our requirement is to capture manager feedback on a new hire early on in their employment and have that information be automatically sent to HR if negative.So, if we break it down in two parts:Able to automatically send a survey to a new hire's manager X days after their first day to provide feedback on themAble to notify a specific HR service if the feedback is negativeFor context, there would also be an integration with SuccessFactors.Has anyone been able to achieve this, completely or partly? If so, please share any information you've confortable with on how you did and any roadblocks/limitations to look out for.We would really appreciate it.Thank you,Camélia

We are running Engagement Survyes in our company, but we dont have access to the data and analysis tab. This is due to the anonimity . What we miss is a download of the dashboards results for all units that can be done in one go. We cover 12 countries and more business units, so we were wondering if we could have a download in csv or excel of the dashboards results for the whole population of the survey on one go. Now we try to maintain such a file by filtering countries one by one, and business units one by one, but its very time consuming and difficult task. Is there a way for such a  download?  Many thanksLivia B

Hi everyone,I’m relatively new to the EX platform. I’ve programmed questions in the survey based on participants' metadata (e.g., Country). For instance, some questions are shown to participants from certain countries, while others are not. The default preview survey link doesn’t provide an option to verify this behavior based on metadata. How can I check if my display logic is working correctly before the survey goes live?

Hello community,Could you please help me validate if there is a way to use a header and footer dynamically based on a specific metadata field, such as "Business Unit"? For example, having a specific header display when a particular value of the metadata is detected.I hope you can assist me with this.Thank you in advance!

My next and back buttons are showing multiple arrows. I’d like to simplify, but I am struggling with my troubleshooting. Has anyone experienced this? 

I’ve created an Employee Experience (EX) survey for one of the companies I work with. The survey provides participants with the option to access it via an anonymous link and authenticate themselves using SSO or their unique identifier.However, we’re encountering a challenge:Many of the staff members will be using shared devices (e.g., tablets or computers) to take the survey. If someone starts the survey, leaves it incomplete, and closes the tab, the device remains authenticated to their session. This creates a problem, as the next person using the same device would inadvertently access the previous person’s session.What we want is a way for users to log out of the survey session so the next participant can authenticate and start their own session securely.Has anyone tackled a similar situation? Is there a way to automatically log out users after a certain action or implement a manual logout option for the survey? Any best practices or workarounds would be greatly appreciated.Thanks in

Has anyone managed to delete/update contacts in the EX Directory based on certain conditions?My requirement is to update a metadata field of a contact if his TerminationDate is 6 months before today’s date but any similar logic would help. The process has to be automated, it wont be a one-time thing.

We are editing our next survey, grouping certain questions together in blocks that align with our company values vs. each question being in an individual block. Dragging the questions to new blocks has proven to be a slow, frustrating process. Is there a quicker way to click and drag the questions? 

Hi  I am starting using the Insight explorer feature and i would like to know if it is possible to have more than one comment at the same time. I have an EX survey that has multiple open comments questions and i would like to know if there is a way to analyze all of them at the same time to get the general feeling and mean topics of the survey. Thank you!

Hi community,I hope you're doing well. I’d like to know if there’s a way to retrieve the Person ID of each participant in advance, either through an API or any other method that allows us to access this information before downloading a project distribution in Employee Experience.As far as I know, the Person ID, which is unique for each employee, is displayed when downloading the project distribution. However, I’m looking for an alternative to extract this information beforehand.I’d appreciate any guidance or suggestions you can share.Thank you in advance!

Hi, I am the new user of the Qualtrics planform (employee experience). Our firm has just launched the employee engagement survey, and I am preparing the material to train our manager on how to read the results and do the action plan. If anyone has produced a manual document or handbook, please advise me. Thank you. 

Hi,I have an EX engagement program, and I want to give some users access to the dashboard.I added them as Participants, but that also enables the flag "Respondent".I can't seem to find way to remove that flag and indicate that they are not a respondent, but just a dashboard viewer.Can anyone help me?

Hi everyone,I am trying to create a participant role for some specific users to view only filtered data in the dashboard for an already active survey. I want to filter by a specific field in the employee metadata. I added this field in the Dashboard data settings, added it in the Dashboard as a filter, but the field doesn't show up when using the restrict data option and trying to filter by metadata, in the role creation in participants tab.Any ideas??Thanks!!Joan

Hi,i was importing participants from XM Directory, but after 2 hours is still blocked on the 78%.There's a way to stop the process?Thanks.

Current Problem: When you prepare a dashboard for release and leverage roles (within participants) you have options to restrict page permissions. Currently the problem is UI functionality that is laborious to have to select each page and again across your potential numerous roles, one by one.Current Solution (if applicable): I have to select each page 'access' one by one multiple time which is laborious and error prone to miss one as sometimes the selection does not checkPossible Solution:  Reverse the default at this stage so that ALL PAGES are turned on, and you de-select pages that you do not. Intuitively you are more likely to have more pages to turn ON than you are to turn OFF.Purpose / Use Case: EX user experience, UI improvements, efficiency, accuracy, consistency

I have 2 employees who are assigned to the wrong manager ID (everything else is fine) and I want to change them manually however the field is greyed out and I cant change. Any ideas? I don't want to upload a new file.

Hi,I am trying to rearrange the dashboard data fields in the EX project since my client wants to see certain questions in some particular order. Is there any easy way to do it, rather than drag and drop?