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Hi all! I added a custom drag-and-drop function to my questions (finally). I want to save what the final position of the dragged images looks like, and it would be ideal if I could save it as an image. One way I saw this is that I could save the image as base64 encoding and decode it later to get the image. I can do this in console printing, however it won’t save as embedded data to my survey. I have the HTML code, JS code (which is where I set up the image saving), and the error below. The error seems to be due to Qualtrics thinking that the image is not coming from Qualtrics, but this is the url from the image library! Error:E API Error:  SecurityError: Failed to execute 'toDataURL' on 'HTMLCanvasElement': Tainted canvases may not be exported.    at saveFinalImage (eval at <anonymous> (jfeLib.fa2484b7040929bdf0ac.min.js:2:125561), <anonymous>:81:28)    at A.i.eval (eval at <anonymous> (jfeLib.fa2484b7040929bdf0ac.min.js:2:125561), <anonymous>:89:4)    at A.i.&

I’m having a devil of a time getting Qualtrics engineers to engage on a non-functional Vanity URL setup.  Is anyone else having a similar issue & if so, may we coordinate? Right now, my institution can’t really use Qualtrics Surveys properly. I know that research and assessment uses will quickly stack up & you’d think a situation where the product isn’t working - would get more attention. 🤷🏼History: I started a ticket in November when our Vanity URL setup failed.  There was robust discussion between someone within Qualtrics & my Sysadmin (all passed through me and another local Qualtrics Admin) that was mostly a repetition of Qualtrics saying “do this...”  with the reply from my sysadmin “yes, I did that, here’s the error..”   And a return from Qualtrics that was basically “do this… “  (over & over.)Largely due to December outages, the ticket then languished in that no-solution land - and was closed without resolution.  I began again in January .. with a 2 hour tech s

Hi, I have two surveys set up for longitudinal research. I successfully created and link two surveys, survey A captures data and saves to contact list. survey B uses authenticator to retrieve data from contact list where I have default choices in survey B the original answers submitted in survey A. The issue I have is when a user takes survey B and updates a response the embedded data is updated but if I were to take survey B again, I would expect the default choices to update to the updated embedded data. However, it keeps the choices from the initial submission in survey A

Hello everyone,I am trying to hide the question number for a specific question in my Qualtrics survey. I've tried setting the question number to blank, but it still shows a dot (.) when taking the survey. I also tried using custom CSS with the following selectors:#QID49 .q-number { display: none !important;}However, it didn’t work as expected. After inspecting the question, I found that the ID displayed is QR~QID49~SDPVALIDATION, and the QuestionText BorderColor is part of the class.Has anyone encountered a similar issue? What’s the correct CSS to completely hide the question number for QID49 in my survey?

Howdy, super smart people!I could not find if this had already been answered, so I hope this isn’t a repeat.Problem:  I have my customers bucketed into tenure groups (e.g., 1-6 months, 7-12 months, 13-24 months,...) and it works great.  However, I now find the need to create a few buckets that overlap the current ones (e.g. 10-14 months) to capture their renewal experience, but i also don’t want to lose the 7-12 months and 13-24 month buckets.  Does anyone know how to do this?  I know I could create a second bucketed groups, but I am hoping there’s a way to simply allow these to overlap in the current bucket.Thanks!

How can we implement quotas in Qualtrics to ensure that a specific loop and merge item, such as "Red," is fully utilized in the survey 100 times?For example:We ask participants to choose their favorite colors in the rainbow (multi-choice). A follow-up looping question is presented based on the selected colors, such as:"What is your favorite shape for [COLOR]?"Options: Circle, Triangle, Rectangle, Hexagon, Heptagon.If we set a quota for "Red" at 100:100 participants select Red, but 63 of them also select another color. Due to the randomization of the loop, only 30 of those 63 are asked about "Red" in the looping question. In total, only 67 participants are asked about "Red," leaving a gap of 33 from the quota, even though the quota for Red is marked as "full."How can we structure the survey or quotas to ensure that Red gets fully processed 100 times through the loop and merge, rather than just being selected as part of the multi-choice question?

Hello:I’d like to modify the brown/orange space in the picture below.I’d ideally like to enter code into Look and feel → Style → Custom CSS so that it would make the change for all multiple-choice questions.However, I would also appreciate having code that I could slip into the actual question content using the HTML option that would only impact that one question.Much thanks,D’Arcy  

Can you please confirm the latest onboarding benchmark and how we can check same in qualtrics documentation.

Hi, I have a survey that users are intended to access over a course of several months before submitting it. I want to track within the survey the date/time certain pages in the survey were viewed. I tried this Java script on an item, and also added a “DateMod1” embedded variable to the top of the survey: Qualtrics.SurveyEngine.addOnLoad(function(){/*Place your JavaScript here to run when the page is fully displayed*/    var curDate = "${date://CurrentDate/m%2Fd%2FY}";    Qualtrics.SurveyEngine.setEmbeddedData('DateMod1', curDate);}); The embedded variable stays blank though even after passing that item/page. How do I fix this?

Hello everyone, I want to design a study on Qualtrics. In the study, particapants will be allowed to spend the income they earned in previous stages. There are 8 spending options given to participants. I used branch logic in the stage of deducting the expenditure from the net incomeç. Homewer, it did not work completely. I am open to suggestions on this issue. Thank you in advance.Best. 

I have a Results page with a number of (nearly identical) widgets. The only difference between them is the filter, where I filter each one so that it only shows respondents results from a certain demographic.I also have a filter for these entire page, so that it only shows results from the past week. This means that sometimes, some of the widgets have no results to display, because that specific demographic has not obtained results in the past week.Is there a way, then, to not even display the widgets without results? Is this possible within the Results part of a Survey? Do I need to migrate the page to a Report Page? Any help is much appreciated.

Hey!I am conducting a Van Westendorp Pricing Study on the platform, and when someone answers the four questions regarding what they consider "cheap," "ideal," "expensive," and "too expensive" without logic (for example, the "too expensive" value being lower than the "cheap" value), a message appears asking them to use the Back Button and re-enter the information. However, the Back Button option does not appear (please see the screenshot attached), only the Next button. Could you please help with this? Thanksss  

I‘ve been able to create a custom slider image using the javascript below, but it only renders in the same size as the original qualtrics slider image. Is there a way to customise the image size that is displayed when the survey runs?Or is there another way to make a full sized image change when a user moves a slider underneath it?Thanks in anticipation Qualtrics.SurveyEngine.addOnload(function(){    /*Place your JavaScript here to run when the page loads*/        });Qualtrics.SurveyEngine.addOnReady(function(){    var imgs = jQuery("#"+this.questionId+" div.SSImage > div.SSImage");imgs[0].style.background = "url(https://aruspsych.eu.qualtrics.com/ControlPanel/Graphic.php?IM=IM_3DqVvahlCICMbY3) no-repeat";    var imgs = jQuery("#"+this.questionId+" div.SSImage > div.SSImage");imgs[1].style.background = "url(https://aruspsych.eu.qualtrics.com/ControlPanel/Graphic.php?IM=IM_VITYBA7atozuYkv) no-repeat";        var imgs = jQuery("#"+this.questionId+" div.SSImage > div.SSImage");im

Hi community,I’m wondering whether anyone might be able to help with something I’ve been trying to figure out in Qualtrics for a little while. I'm running a study where I need to direct participants based on their support or opposition to a policy. Basically, I want to recruit a larger number of participants (e.g., 100 at a time) and always send 2 people who support a policy and 2 people who oppose a policy to a specific page (where they enter an external chat). The next set of 2+2 people would then be sent to another page and so on.I've tried setting quota but apparently responses aren't counted towards the quota until they are submitted. The only option I can see is having a shorter survey first that assesses whether participants support or oppose the policy, setting quota and then branching depending on the quota to a range of follow-up surveys (with the specific page). I'd rather avoid having to create about 25 surveys and having to merge the datasets etc. Just wondering if anyone

Hi,I’m doing some custom styling on a multiple choice question in my survey and I think life would be easier if I could add a custom css class to each of the response options. I’m sure you can do this through javascript but I’m not sure how/what syntax to use? I don’t want to add the class to a parent element because my css would specifically be targeting when the response also has the “q-checked” class applied, so that a selected answer (for this question only, no other questions) has specific styling applied.Thankyou! 

Question ID Is there an easy way to look up a question ID? Now I go to the question and right click on inspect and then at elements I look for the correct question and then the ID code. 

Hi everyone, I’m working on my first project in Qualtrics and need some help programming a setup where: I have 24 unique jokes that need to be displayed randomly. Im not sure how these need to be attached or stored in the project. The jokes are to be told by 8 different cartoon avatars (graphics) and each will be rated via a sliding scale (1-100) Each avatar will “tell” a set of 3 jokes, displayed in a two cell table : the avatar graphic in the left cell and the joke text in the right cell. All 24 jokes must be used, at random and none can repeat. I’m not sure if I should use a randomizer or a piping function to achieve this setup, or if there’s a better way to handle it. I’d love advice on the best approach and any specific steps or code I might need to implement this. Please remember I am very new at this so layman’s terms would be much appreciated. :) Thanks in advance! Evan

I've been given "Brand Administrator" authorization to our live instance of Qualtrics. However, I can only see a survey after it's either collaborated with me or distributed. As an admin, I'd like to see all surveys (in draft, active, inactive, etc.) in the instance. What authorization would I require?Please assist. Thanks in advance!

Hi Everyone,I'm having an issue with survey logic using a contact list and embedded data. Here's my setup:I have a survey where:Target population should see all question blocks including the last block General population should see all blocks except the last block Population type is determined by embedded data (TargetPopulationID) from a contact list TargetPopulationID values: 1 = target population, 0 = general populationThe issue: When testing the survey as a member of the target population, I'm not seeing the last block of questions when I should be.Some relevant details:I uploaded the contact list via CSV with TargetPopulationID as a column The TargetPopulationID column doesn't display in the list view in Qualtrics, but the embedded data is visible when clicking individual entries I've tried setting the embedded data field as both text (with Yes or No options) and number types (0 and 1), but neither worked My actual contact list will have around 5,000 participants, so I need a solut

Hi there, we recently ran into an issue with our brand that had to do with weekly email limits. When I spoke to Support, they told me that a communication had been sent out mid-January that announced upcoming changes to default weekly email limits for academic brands. We never received this communication, and though Support says the content of the announcement is reflected in their support documentation, we are interested in seeing the original communication. We are having difficulty obtaining this communication from Qualtrics, so I am wondering if anyone in this Group had received it and if so, wouldn't mind sharing the message's contents? Thanks!

I have a survey where I’ve customised the multiple choice function and text entry features to create an accordian type survey. The issue was when a user expands an accordian item, enters some text and then collapses it again it means the answer can’t be submitted, as you get an “You have added text into an unselected answer choice” error. To get around this, I used a bit of jQuery to recognise when a textarea has content and then assign a class active to the Label Wrapper. jQuery('.LabelWrapper textarea').keyup(function(){    if(jQuery(this).val()){    jQuery(this).parent().find('label').addClass("active");  }else{    jQuery(this).parent().find('label').removeClass("active");  }}); Then I can change the icon to a tick and make the answer uncollapsible using CSS.  At this point I thought I’d cracked it, but I’m using blocks in this survey and a Table of Contents (it’s what the client has specified). If a user goes back to this block having made entries to this page then the active class

I have a multi-select box “Names” where respondents can select multiple names of people in their organization with whom they have a social connection.I’d like to follow that up with a matrix-type question where each row is one of the names from the multi-select, and respondents can indicate the level of social connection with the previously selected person.Is this possible?Thanks!Bryan 

I need to get a matrix question statements populated dynamically. The statements will be included in a contact list field separated by commas. I think the best way to get this done is using javascript. Any ideas on this? Thank you.

Hi--I was hoping that someone could help me with creating Javascript to split a single slider question into a grid - where statements are divided into different columns, each with their own sliders.Some background:I have a multiple-choice question in which I use the “column” alignment to split up answer choices (in my case, photographs) into a 3x2 grid (randomized choice order). I then use carry-forward to bring Displayed Choices to a subsequent slider question, where they answer a slider question for each photograph. I’d really like to display this question in the same way as the MC question -- that is, in a 3x2 grid. I know how to split up different questions on a single page:HTML: <style type="text/css">#Questions{display:flex;}</style>Java: Qualtrics.SurveyEngine.addOnload(function() {document.getElementById('Questions').style.display = 'flex';});But not how to get different *slider* statements into different columns. Because I’m using carry-forward and a randomized cho

Hi there,I have 30 photos of people and 30 sentences describing actions. I need to create randomized pairs where a photo is displayed with a sentence below it, and participants will evaluate the person depicted using a Likert scale. Participants must see all 30 pairs.Participants should not see any repeated photos or sentences. I want the pairs to be randomized so that any photo can be paired with any sentence from the set. Additionally, I need to record which photo and sentence were shown for each evaluation in the dataset.(I expect to have a certain amount of mid-dropout participants because the task is lengthy).What approach can I use to achieve this? So far, I created a block with a multiple-choice item using images and another item with sentences. I applied advanced randomization to ensure that only one of the image choices is displayed evenly. I did the same for the sentences. Then, I applied JavaScript to hide the image item, automatically select the displayed choice, and click