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Discuss Survey Platform solutions, best practices, & more.

  • 4,998 Topics
  • 11,957 Replies
4998 Topics
R
Level 2 ●●
RyanBrickmanLevel 2 ●●
asked in Survey Platform
Table of Contents

HelloWhen I go into Survey Flow, I click on "add new element" I do not see a "Table of Contents" as show here - https://www.qualtrics.com/support/survey-platform/survey-module/survey-flow/advanced-elements/table-of-contents/HelpThanks

3
KristiA
Level 3 ●●●
3 years ago
M
MattC_CO
asked in Survey Platform
Storing embedded data in desired format

I built an embedded data element that is summing table matrix values and answers will be in the thousands. When I display the value in a later question, I was hoping to display "3,857" rather than "3857". Is this possible? I found reference to storing embedded data with formats on a previous post, but no details on how to do this and when I look at the option, I can set it to a number format, but that does not bring any formatting options.

2
M
3 years ago
M
MattC_CO
asked in Survey Platform
Embedded data element formating

I built an embedded data element that is summing table matrix values and answers will be in the thousands. When I display the value in a later question, I was hoping to display "3,857" rather than "3857". Is this possible? I found reference to storing embedded data with formats on a previous post, but no details on how to do this and when I look at the option, I can set it to a number format, but that does not bring any formatting options.

2
M
3 years ago
A
ashb
asked in Survey Platform
Slider bar labels covering bar

I am trying to ask a simple question using a slider bar. The question contains only one statement (which I've made blank). I would like to show the grid lines/number labels ranging from 0 to 10. However, for some reason the numbers seem to be positioned incorrectly. They are covered by the bar. I haven't added any JS or CSS code to these questions. Is there anything I can do to have the number labels sit either on top or below of the bar? I didn't have this problem until I changed the layout to "flat."

3
A
Level 7 ●●●●●●●
3 years ago
J
JL2423
asked in Survey Platform
How to carry forward specific selections as items in a rank-order question

Hi all,I am working on a survey in which participants will be provided with definitions and asked to rate from 1-7 how accurate they are. I then want to collect all items rated 4 or higher and use them as items in a rank-order question, so essentially they could rank the definitions which they earlier identified as being a 4 or higher on the scale. Any help with this question would be sincerely appreciated. Thank you!

2
J
3 years ago
Z
ZacC73
asked in Survey Platform
How do I make it so my scenario question is at the top of every page in my randomised block?

I've been trying to work out how to put my scenario question (I'm trying to make a DCE survey) at the top of every new question page (5 questions per page) while the questions are randomised within the block. I worked out how to make sure it was always the first question but I would like to also have it displayed at the top of every following page if that is at all possible.Sorry if I haven't explained this very well.Thanks!

2
A
Level 7 ●●●●●●●
3 years ago
C
CZMM
asked in Survey Platform
how to use Add a referral website URL

Hello, I have been trying to use the 'Add a referral website URL' function to try to screen out bots (I do not have acces to the fraud detection package). I have posted the link on a website and then copy and paste the url from that website into the 'Add a referral website URL' box and turn it on. This prevents anyone from accessing the survey. When folks click on it, they are denied entry. Support said that I should just use 'www.reddit.com' not the entire url. I tried that as well and it still didn't work. Does anyone have any ideas of what I am doing wrong? thank you

1
Mishraji
Level 4 ●●●●
3 years ago
A
alexanderfarr
asked in Survey Platform
Save/export data from authentificator

Dear community,I am using a contact field with a contact list trigger in one survey to record the participant identification. In another survey, I am using the authenticator item to check against the contact list which contains the data entered in the first survey. However, the data entered in the authenticator in the second survey does not seem to be saved, e.g. in the Excel output data.However, I would need to collect the participant identification in the survey so that I can merge the data from the different questionnaires. Is there any possibility to export the identification entered in the authenticator?Thank you very much in advance for your help!Please note that I am new to the Qualtrics community and I might thus have assigned it to a different category.

1
Mishraji
Level 4 ●●●●
3 years ago
C
cm201623
asked in Survey Platform
Piped text and embedded data do not appear in questions

Hi, I first set an embedded data in the survey flow: Round1WT = 120.Then in the question, i want to pipe text: Why this piped text does not appear in the question? And i want to use this in the javascript. It shows the value is empty. I tried parseInt, and the value is NaN. Why is that? Thanks!!

6
A
Level 7 ●●●●●●●
3 years ago
C
Level 1 ●
chasmasbLevel 1 ●
asked in Survey Platform
Show a summary at the end of block

Hi,Here is the situation. I'm having the respondents create a bundle. I'm doing it over 6 different questions. so at each question, they will select which features they would include in the bundle. At the end of the exercise, I want to display all the features they would include in the bundle. I'm using the test/graphic question type and could pipe in everything they selected in the 6 questions. However, I want to have it displayed like a list. Is there a code which would allow me to display their selections in a list?

1
A
Level 7 ●●●●●●●
3 years ago
R
RRamadoss
asked in Survey Platform
Response count doesn't add up across survey questions

Hi, I set up a survey where all the responses are mandatory. However the response count for the first question and those further down the survey are not consistent. For example, first question has 16 responses and then question 5 has 14 and question 6 had 13 responses. Does Qualtrics record the response even if the respondent doesn't make it all the way to the end of the survey?

1
A
Level 7 ●●●●●●●
3 years ago
M
massg91
asked in Survey Platform
Can you use Loop & Merge in a survey that is saved in the Library?

My requirement is to be able to a survey that is saved in the library have loop and merges. Is there any way of doing this? Below is what I have done.Surveys:A = main survey that is in "Projects"B = survey saved in "Library"Current Build:In survey A via the survey flow at the end I have:Loop & Merge issue.docxElement Branch with a condition that is previous answer is YES go to GroupElement Group which is survey B from libraryProblem:if I go to library and edit B, I can see that all my loop & merges are not thereI cannot add loop & merges to B

1
F
3 years ago
E
QPN Level 5 ●●●●●
EumetisQPN Level 5 ●●●●●
asked in Survey Platform
How to extend survey expiration for one person in the distribution and exclude them from reminder ?

If a respondent requested an extension of the deadline, how do I manually exclude them from a reminder distribution (for example, original distribution was sent to 24 people, 2 completed a survey, 1 asked to extend a deadline by one week; therefore, I need to chase 21 people today – how do I exclude the one person who requested the extension?)

4
E
QPN Level 5 ●●●●●
3 years ago
Alea
QPN Level 1 ●
AleaQPN Level 1 ●
asked in Survey Platform
Delete Responses

Why I can´t delete all of my responses?

1
K
Level 5 ●●●●●
3 years ago
L
LolaNewbie
asked in Survey Platform
Copying and pasting Arabic from word document to Qualtrics

We hired an outside vendor to translate a survey from English to Arabic. When we go into the translation section in qualtrics, select edit language, then create a language to copy and paste the translated text, it is not copying over correctly due to the language being written from right to left... any thoughts on how to get this working?Someone said qualtrics is only compatible with the typical "left to right" languages.

1
A
Level 7 ●●●●●●●
3 years ago
A
Annie
asked in Survey Platform
Validation of form field content in combination with display logic

I have a question with several form fields. Each form field includes display logic based on previous responses. So some people will see only one form field and others will see 5 or 6 form fields. For each of the form fields that are shown, the response should be a number between 1 and 100. I have also set the custom validation for the entire question so that validation will pass IF: The first form field is displayed, AND the response for that field is greater than 0 AND the response is less than 101. AND the second form field is displayed, AND the response for that field is greater than 0 AND the response is less than 101. AND the third form field is displayed, AND the response for that field is greater than 0 AND the response is less than 101. etc. I have tried setting the "edit form field" logic to require a numeric value for each form field, and I've tried setting it to "no validation".However, I can never get the validation to pass, no matter what respon

1
MatthewM
Level 6 ●●●●●●
3 years ago
B
BillW
asked in Survey Platform
Can Qualtrics prefill the first question in a survey “ What eLearning did you just complete” ?

We would like to put a link at the end of all of our eLearning modules. Can the first question be prefilled based on what module the user clicks into the survey from? A URL or other metadata?

1
T
Level 2 ●●
3 years ago
ChrisCox
ChrisCox
asked in Survey Platform
Does the randomizer generate an index as embedded data?

When using a Randomizer, embedded data can explicitly be set to record which of the random options was selected. Does the Randomizer itself generate any embedded data automatically that can be referenced to identify which of the options was selected during the survey?I know that the Flow IDs can be exported after the fact, but if this information could be accessed online that would simplify development in my case (there are a large number of cases, and I just use a "LIST_ID = i" variable, where i is an integer between 1 and N). I also know that I can ask Qualtrics to generate a random integer, but the "Evenly Present Elements" option of the Randomizer is important to me.

1
A
Level 7 ●●●●●●●
3 years ago
I
iammike
asked in Survey Platform
Importing date related data from another survey platform (Perceptyx)

Hello,I've successfully imported raw data that I cleaned up from a survey platform (Perceptyx) into Qualtrics. Unfortunately, I've yet to be successful importing the date each Perceptyx survey was taken. My understanding is "End date" is the correct heading to use for this data (per customer support).Example of the format of the raw data output from Perceptyx for the date the user took the survey: 10/1/2020 9:07:33 AMHere is how I have the data set up in the file to be imported:EndDateEnd Date{"ImportId":"endDate","timeZone":"America/Los_Angeles"}10/1/2020 9:07:33 AMEnd date isn't working for me and I've tried reformatting the date in a variety of ways as well. Any guidance would be helpful. Thanks in advance.

1
A
Level 7 ●●●●●●●
3 years ago
K
Kopalouchu
asked in Survey Platform
How do I distribute the same survey to different organizations AND know which org the data is from?

Ultimately I want to ask the same questions to 30 different organizations, but need to know which organization the data came from for geographic data analysis.

3
A
Level 7 ●●●●●●●
3 years ago
M
maruiu
asked in Survey Platform
Embedded data in Survey Flow to record if mobile device not showing up in data

Hello!I have a survey in which I don't allow respondents to participate if they are on a mobile device. In the Survey Flow, I define an embedded data variable called "Mobile" which is 0 at the beginning of the survey, and I set it to equal 1 if the device is identified as a mobile device. The next step in the flow is an End of Survey element, as accessing the survey link on a mobile device kicks you out.I have tested the survey in preview mode, and what I see in the data is that there is no "Mobile" embedded variable saved for those who used a mobile device. I would like to know if someone was kicked out of the survey for this reason - what can I do differently to achieve this?Thanks!P.S. Other embedded data defined at the beginning of the survey (above "Mobile = 0") do show up for respondents who used a mobile device.

1
M
3 years ago
U
Username_taken
asked in Survey Platform
Survey flow and display logic

Hi, so my survey flow is - survey goes to employee, employee fills out and submits, submitted response goes to Supervisor to make any edits, and when Supervisor makes any changes to the employee's response then the survey should go back again to Employee but only the changes that the Supervisor made should be visible. How do I do that? I've the flow until Supervisor making any changes but not sure how to send only the changed portions to Employee again? Help pls. Thanks.I was thinking -- is there any way like when Supervisor completes the edit, add a flag to the URL and pass it to the Employee and then manipulate the flag in the url, when the employee views the survey to show only the edits... just thinking out loud..

3
Mishraji
Level 4 ●●●●
3 years ago
J
JFTowers
posted in Survey Platform
Closed-loop resolution questions for appointments

Hi friends, I am creating closed-loop resolution questions for our customers. We have resolution questions for our call centres however, I need some assistance on phrasing appointment close-loop resolution questions.For our call centres I have: Was your enquiry resolved today? etcQ - How can this translate to customers for optometrist or dental appointments for an immediate follow-up?Is there an industry standard for this?

0
J
3 years ago
L
Leonnhard
asked in Survey Platform
How to visualize individual survey scores as part of a self assessment survey

Hi everyone,I am currently developing a marketing self assessment and am aiming to produce something like the Qualtrics team did here themselves:Benchmark your customer experience maturityWhile I understand how to implement scores, I do not have a glue how they managed to visualize the results of the survey like they did.Does anyone know how they visualized the scores in barcharts and so on? I am only able to provide my respondents with the their score through piped text.It would be super helpful, if anyone would give me a hint how to implement the individual self reporting in a similar way!Thank you for your help!Best regards,Leonhard

1
A
Level 7 ●●●●●●●
3 years ago
O
OJL
asked in Survey Platform
Generating Test Responses- errors

I have tried to generate test responses and I always get the same message-Starting survey testTest iterations remaining: 5Error: Failed Validation.Cannot recover, terminating test.Survey Response Not SavedFinished survey testSurvey Test Summary--------------------------------------------Test Iterations: 1Saved Responses: 0Average Questions per Test: 1I have tried this with only two random questions in case there was a error in my survey but I still get the same message- can anyone help me out?

1
Harshal_
QPN Level 2 ●●
3 years ago

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