Experience Community

What is Basecamp Wednesdays? Every Wednesday we will look at different topics discussed on XM Basecamp and provide a brief description of the Basecamp resource.Whether you’re just getting started on your XM journey or ready to take your program to the next level, this weekly series is meant to help all users find Basecamp resources.  Basecamp Wednesdays | September 6th 2023 Topic: Utilizing the Table of Contents Whether you are creating a job application or conducting a research study where not every section applies to each respondent, the ability to easily navigate between question blocks creates a more time-effective and user-friendly experience.  The table of contents is an element added to the survey flow that helps respondents manage lengthier surveys by displaying a list of all of the blocks included in the table and keeping track of the

What is Basecamp Wednesdays? Every Wednesday we will look at different topics discussed on XM Basecamp and provide a brief description of the Basecamp resource.Whether you’re just getting started on your XM journey or ready to take your program to the next level, this weekly series is meant to help all users find Basecamp resources.  Basecamp Wednesdays | August 30th 2023 Topic: Handling Incomplete Responses While we’d love for every respondent who opens our survey to provide accurate and complete survey responses, this is unfortunately very uncommon. Incomplete responses are inevitable, but instead of completely dismissing or deleting them, we can use them to understand respondent behavior and identify potential dropout points.  Responses in progress turn into incomplete responses when an incomplete survey is submitted, a response is closed eith

What’s New Digital Experience Analytics is Now AvailableWith Digital Experience Analytics (DXA), teams can more effectively understand what a customer’s behavior says about their experience with a website. Elevate your DX efforts with session replay and digital behavior tracking. Watch here to learn more. Enhance Qualtrics Products through EvolveOur new product ideation program, Evolve, is powered entirely by our customers! We want to encourage and enable users to drive product enhancement

How to ParticipateDuring the first week of each month, we will post a new question, topic, or activity for you to connect with the community and earn a badge. All community members who join our team and contribute a thoughtful comment to this month’s discussion, between August 1 and August 31, will receive this badge worth 50 points by the end of the month.  Badge Of The Month | August 2023  Task: Share a song that makes you feel productive!The XM Community is building a Spotify playlist, which you can access on the bottom right of community discussion lists. This playlist’s mood is inspiring, productive, and fun. We want this playlist to

What is 2-Minute Tips?Every week we will focus on an XM Community post or question and provide tips and walkthroughs answering the question. The goal of this weekly video series is to deliver effective solutions to these questions, quickly. 2-Minute Tips | August 29th 2023Question: How do you use Combine Fields?  Today we will learn how to use the Combine section in the Field Editor to create  concatenate & coalesce variables.  Want More?Support Pages:  Custom Field Creation Combining Fiel

What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | August 28th 2023 Topic: Deselecting Answer Choices De-selecting an answer choice is a common use case in surveys, especially when an answer is clicked accidentally on an optional question. There are times when respondents change their mind and want to leave a question unanswered, but by default, once an answer choice is selected the only option respondents have is to choose another answer. By utilizing multiple-answer multiple-choice questi

What is Basecamp Wednesdays? Every Wednesday we will look at different topics discussed on XM Basecamp and provide a brief description of the Basecamp resource.Whether you’re just getting started on your XM journey or ready to take your program to the next level, this weekly series is meant to help all users find Basecamp resources.  Basecamp Wednesdays | August 23rd 2023 Topic: Survey Styling After all of the questions have been added and the logic has been set, the best part of the survey-making process is ready to begin. Survey styling allows survey makers to apply their creativity to create a clear, inviting, and well-designed survey with appealing visual cues that not only reinforce your organization’s identity but also increase respondent engagement. Respondents are more likely to complete surveys that hold their interest and a way to do

What is 2-Minute Tips?Every week we will focus on an XM Community post or question and provide tips and walkthroughs answering the question. The goal of this weekly video series is to deliver effective solutions to these questions, quickly. 2-Minute Tips | August 22nd 2023Question: How do you use Formula Variables?  Today we will learn how to use Formula Variables & apply them to your data in the Data & Analysis tab.  Want More?Support Pages:  Custom Field Creation

What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | August 21st 2023 Topic: Adding a Submit Button to a Survey As simple as it may seem, having a submit button at the end of a survey can enhance a respondent’s survey experience by providing a clear endpoint, alerting them of their last opportunity to edit their responses, and allowing them to decide when to submit their responses. This feature can also improve the quality of data by reducing the likelihood of incomplete responses and allowing respondents to

 Community basics table of contents:Community basics table of contents: 1 | What is the XM Community 2 | Types of posts 3 | Answers 4 | Statuses  5 | Categories 6 | Badges 1 | What is the XM CommunityThe XM Community is a place for Qualtrics users to collaborate with other u

What is 2-Minute Tips?Every week we will focus on an XM Community post or question and provide tips and walkthroughs answering the question. The goal of this weekly video series is to deliver effective solutions to these questions, quickly. 2-Minute Tips | August 8th 2023Question: How do you use the filter feature in the Data & Analysis tab? Today we will learn how to use conditions to save and apply filters in the Data & Analysis tab.  Want More?Support Pages: Filtering Responses Data & Analysis Basic Overvie

What is 2-Minute Tips?Every week we will focus on an XM Community post or question and provide tips and walkthroughs answering the question. The goal of this weekly video series is to deliver effective solutions to these questions, quickly. 2-Minute Tips | August 15th 2023Question: What is the Field Editor and how do you use it?  Today we will learn how to use the field editor to create Manual and Bucketing variables in the Data & Analysis tab.  Want More?Support Pages:  Custom Field Creation

What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | May 22nd 2023 Topic: Changing Button Text The Look & Feel tab’s general section allows you to personalize your survey to create a better respondent experience by specifying the number of questions shown per page, adding a progress bar, and editing the next and back button text. By default, survey buttons consist of arrows that allow respondents to know how they will advance if the button is pressed. While these arrows are generally intuit

XM Communi-TEA Podcast: Adam Korengold 🎤Qualtrics customer Adam Korengold is a Data Visualization expert, Qualtrics platform expert, and key contributor to the Qualtrics XM Community, achieving Level 5 status! In this episode of the XM Communi-TEA Podcast, Adam discusses the ins-and outs of Data Visualization, telling a clean data story, and also highlights the importance of the various layers of data accessibility.Adam's XM Community profile can be found here. Questions? Ask Adam on this thread and tag him using his handle @AdamK12 🎉  

What is Basecamp Wednesdays? Every Wednesday we will look at different topics discussed on XM Basecamp and provide a brief description of the Basecamp resource.Whether you’re just getting started on your XM journey or ready to take your program to the next level, this weekly series is meant to help all users find Basecamp resources.  Basecamp Wednesdays | August 16th 2023 Topic:  WhatsApp Distributions Earlier this week, the Getting Started Mondays post highlighted the importance of SMS Distributions, today we look at a similar distribution method that utilizes the popular messaging app WhatsApp.  The three question types supported on this 2-way WhatsApp method are NPS, Single Answer Multiple Choice, and Text Entry. Respondents who receive these messages can respond with replies that consent to take the survey, stop messages from this survey,

XM Communi-TEA Podcast: Natalie Maxwell, Technical Program Manager 🎤Natalie Maxwell is a Technical Program Manager at Qualtrics. In this episode of the XM Communi-TEA Podcast, Natalie talks about the *new* Customer Success Hub, your digital front door to personalized content that makes it easy for you to get the most from your Qualtrics™ license. Natalie discusses the rationale behind developing this new digital success resource for Qualtrics customers, the ins-and-outs of available features and account-specific information available to customers, handy product mastery checklists, as well as the future state of the Customer Success Hub.Questions for Natalie? Ask her in the comments on this post and tag her using her handle: @natmaxwell 🎉

XM Communi-TEA Podcast: Sabina Alteras-Honig, Ph.D 🎤Sabina Alteras-Honig, Ph.D., is a Senior UX Research Manager at Qualtrics. In this episode of the XM Communi-TEA Podcast, Sabina talks about UX research at Qualtrics, actioning customer feedback, collecting valuable customer insights, the evolution of consumers’ UX expectations in the last decade, and also -- how Qualtrics customers can take part in Qualtrics research panels to make sure their voices are heard!Questions for Sabina? Ask her in the comments on this post and tag her using her handle: @Sabina_UXR 🎉  

What is Basecamp Wednesdays? Every Wednesday we will look at different topics discussed on XM Basecamp and provide a brief description of the Basecamp resource.Whether you’re just getting started on your XM journey or ready to take your program to the next level, this weekly series is meant to help all users find Basecamp resources.  Basecamp Wednesdays | August 9th 2023 Topic: Qualtrics Permissions  If you’re a brand administrator, understanding the permissions hierarchy in your Qualtrics license and how to manage it is crucial to ensure your organization’s needs are being met.  As a regular user, learning about the structure of the roles, permissions, privileges, and processes can help you better understand why you might be missing features on your account or don’t have access to certain resources from other users on the same brand.

What is Getting Started Mondays? Every Monday we will highlight a Core XM feature, and the post will include a description of the chosen topic, a support page, and related community content. The goal of this weekly series is to help users find support pages or community posts that relate to the topic. Remember to always contact Qualtrics Support for product-related issues or urgent questions. Getting Started Mondays | August 7th 2023 Topic: Displaying Messages Based on Scoring Whether you’re supplying personalized resources based on the respondent’s answers or building a quiz and providing feedback on grades, there are numerous reasons to display messages based on scoring. Since there can only be one end of survey message for each respondent it is crucial to add all of the information in one message while still keeping it brief to increase the likelihood

What is Basecamp Wednesdays? Every Wednesday we will look at different topics discussed on XM Basecamp and provide a brief description of the Basecamp resource.Whether you’re just getting started on your XM journey or ready to take your program to the next level, this weekly series is meant to help all users find Basecamp resources.  Basecamp Wednesdays | August 2nd 2023 Topic: Protecting Your Survey If you are considering providing a reward for survey completion or want to reduce the risk of collecting fraudulent responses, adding some of the following security options can help you reach your goal. The most commonly used security options include: requiring a password to begin the survey, restricting survey access to only allow individual or personal links, and preventing multiple submissions based on browser cookies. Adding a referral website

What is 2-Minute Tips?Every week we will focus on an XM Community post or question and provide tips and walkthroughs answering the question. The goal of this weekly video series is to deliver effective solutions to these questions, quickly. 2-Minute Tips | August 1st 2023Question: What is the Data & Analysis tab? Today we will learn what the Data & Analysis tab is and what tools it includes.  Want More?Support Pages: Data & Analysis Basic Overview Understanding your Dataset