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Discuss Survey Platform solutions, best practices, & more.

  • 6,007 Topics
  • 14,600 Replies
6007 Topics
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Kdennis
posted in Survey Platform
How to identify how many surveys someone has received?

Hi, newbie here and still figuring things out. We will be sending out various transactional and relationship surveys to clients throughout the year, so safe to assume that folks will be receiving multiple surveys. We will be using Directory rules to help minimize survey fatigue, but wondering if there an easy way to identify the total number of surveys someone may have received through Qualtrics?

300
Deepak
QPN Level 8 ●●●●●●●●
D
danl1576
posted in Survey Platform
Issue with Importing CSV

Hi Qualtrics Community,I was looking to import a CSV into Qualtrics (mostly to create crosstabs and perform analysis). I created a empty survey, then went to 'Data and Analysis' to import the csv data. The problem I encounter is the 'field' column does not populate with the question (header). It only populates it with 'Ignore Column'. The column is just text, not a formula (nor is it bucketed) Pictured here:The question doesn't show up in the dropdown either, just a default 'Q1 - Click to write the question text'.:Ideally, I would like the data to load in like this (where I can select the appropriate question) picture source: https://www.qualtrics.com/support/survey-platform/data-and-analysis-module/data/import-responses/#ConfiguringYourImport:Please let me know if I should format my csv differently.

2390
CarolK
Level 5 ●●●●●
E
ETL
posted in Survey Platform
Reopen survey link on next question - possible?

Is it possible to format a survey in the following way?If a user closes the tab/page on a specific question, I want the user to be redirected to the next question when they return again to the survey. Right now, when using a personal link the user is returned to the same question they left from. I want to format a specific question/block so that, if the user closes the tab on that question/block, the next time they open the survey link, they see the next question, and not the one they left from. How can I do this? Thanks!

410
E
C
Level 4 ●●●●
Chhavi_ChLevel 4 ●●●●
posted in Survey Platform
Can we add a validation on video file upload question?

Hi,I am trying to add a question in my survey where we are asking user for mp4, wmv or any video file.I want to add a validation that a video cannot be over 3 minutes.Thanks,Chhavi

410
grahulp5
QPN Level 3 ●●●
Nogstai
QPN Level 1 ●
NogstaiQPN Level 1 ●
posted in Survey Platform
UniqueID as Piped Text

Hi all,I'm trying a validation page where it will indicate participant info such as Full Name, E-mail, and Unique ID.Is there a way to add it?

2100
Nogstai
QPN Level 1 ●
Nogstai
QPN Level 1 ●
NogstaiQPN Level 1 ●
posted in Survey Platform
Randomizer - How to Use

Hi, I'm trying to create some random sampling survey, and tested out the Randomizer on the survey flow.I have 5 blocks, and the goal is once a participant authenticates, he gets only 1 out of the 5 survey blocks only.When I created this in the survey flow:When I test it on my published link, I'm still getting all the blocks and in order (One to Five)What can I put here to make it so participant can only take one block and end the survey?

130
TomG
Level 8 ●●●●●●●●
MattiasM
Level 5 ●●●●●
MattiasMLevel 5 ●●●●●
posted in Survey Platform
Moving from Medallia to Qualtrics?

Hello all and greetings from a sunny Sweden!Have anyone here moved from Medallia to Qualtrics and what have the upsides/downsides been in doing so? Thanks in advance-Mattias

1930
MattiasM
Level 5 ●●●●●
Z
QPN Level 2 ●●
zcaqmxQPN Level 2 ●●
posted in Survey Platform
How to set up the multiple answer question in z-order layout

I have set-up a MC question in my survey and align the answer list into 2 column, like belowOption 1 Option 4Option 2 Option 5Option 3But I would like to make the answer list shows like thisOption 1 Option 2Option 3 Option 4Option 5Is this possible to do that? Thanks.

800
TomG
Level 8 ●●●●●●●●
F
Fluvisol
posted in Survey Platform
Homepage displays different amount of collected responses

Hi, my Qualtrics homepage displays a chart with an amount of responses for one of the surveys I've made, however the amount of responses displayed in the graph does not add up to the actual amount of responses I've received. This is rather confusing to me and I'd like to know if there would be any option to 'update' the homepage graph to display the correct amount.

180
bgooldfed
Level 4 ●●●●
B
BrianAndersen
asked in Survey Platform
"Did you know"-box

HiDo anyone know if it is possible to add some kind of a "did you know"-box to my questionnaire? (Like https://www.freepik.com/premium-vector/did-you-know-icon-flat-style-banner-with-frame-bulb-vector-illustration-white-isolated-background-explanation-sign-business-concept_23773949.htm#query=did%20you%20know%20icon&position=6&from_view=keyword)I would like it to be on the right side of the questions and possibly to add display logic to it, as I have some looped parts, where it shouldn't be presented more than once.Perhaps it is possible to position a text/graphics entry next to (instead of beneath or over) a question?

90
Mishraji
Level 4 ●●●●
karahansobrien
Level 1 ●
karahansobrienLevel 1 ●
asked in Survey Platform
Is it possible to share a report and include respondent uploaded images?

I am stuck on stupid here....isn't there a way to share a public report with that includes respondent file uploads that allowing the report user the ability to download the images?For example, I have a study that respondents need to upload an image, and the internal client (non-Qualtrics user) needs the ability to download the images. This is an ongoing study so a one-time download of the files is not ideal.Thank you for any ideas!Kara

4240
Mishraji
Level 4 ●●●●
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LinaH
posted in Survey Platform
display, logic, and randomization

Hi! I want my blocks to show up based on my previous answer choices, but meanwhile, I also want the blocks to appear in random order. For example, I have blocks X, Y, and Z. If participants select answers A and B of the previous multiple choice screening question, then only block X and block Y will appear to the participants. But beyond that, I also want block X and block Y to show up to the participants (who chose answers A and B) in random order. How can I do that? Thank you very much! Any help would be appreciated.

760
TomG
Level 8 ●●●●●●●●
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Che00
posted in Survey Platform
Validation but not force participants to change answers

Hi,I would like to add some validations to certain questions. But I do not want to force participants to change their answers if the validation fails. That is, I would like to remind them that their answers are not consistent with some criteria. They can change their answers if they want, or they can skip to the next question if they do not want to change their answers. But currently, adding validation forces participants to answer in the way required in the validation conditions. Is there an option to remove that enforcement?Thanks

280
C
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Nitzanr
posted in Survey Platform
Record every login to the survey

Hello I have created a registration survey to the employees with quote of xxx registrations per a date .For example , i have opened 3 dates and once i have met the quote of the 3 dates the user will get a message to try later The system keep on recording every user that login to the survey even though he cannot register .Can someone suggest ?Maybe there is a postponed option ...Thanks in advance

160
Deepak
QPN Level 8 ●●●●●●●●
N
Nitzanr
posted in Survey Platform
Refresh the webpage every entry

I have SSO login based survey I need to be sure that every time anyone login to the survey it will refresh his page Can i do it ?Thanks in advance

220
Deepak
QPN Level 8 ●●●●●●●●
OMajid
OMajid
asked in Survey Platform
How can I track multiple incorrect attempts on the same question until correct answer is selected?

I'm using a multiple-choice question with six items, and only one is correct. So far, I've been able to use validation so participants can only move on to the next question if they select the correct answer; however, I would also like to get data on how many attempts it takes them to get the right choice. Is this possible?

3590
Tom_1842
Level 8 ●●●●●●●●
A
Anca Trube
posted in Survey Platform
Creating Overall Scores for different blocks and a total

Hi Qualtrics community :) I have a secret shopper survey that i am importing the data into Qualtrics. The survey has aprox 5 buckets of multiple choice questions. Some have N/A as a possibility. I need to calculate a score based on how many possible points are available per block and overall. What is the best method? Each question has a possible score of 2 points. I need to have these scores in a dashboard. Here is an example:INTERIOR80% (8/10)1. Was the floor clean? 2/2 Yes 2. Were displays clean? 2/2 Yes 3. Were accessory items pulled to the front, with no empty pegs? 0/2 No 4. Were demo phones working/live? 2/2 Yes 5. Was the music appropriate and at a good volume? 2/2 Yes 6. Were there any TVs present in the store and if so, were they turned on? (N/A if none present) 0/0 N/A

4810
InessaG
Level 5 ●●●●●
V
Level 1 ●
vinodvyasLevel 1 ●
posted in Survey Platform
Response Editing

The Qualtrics Response Editing resource page Response Editing (qualtrics.com) says "Response edits will not be saved automatically. You must publish your edits for them to be reflected in your dataset."Is there any smoother way to edit the responses but do not publish them immediately. We are looking at a process so that if our team member is making certain changes to response, it should get saved but not get published till some approval happens in the background.

1450
V
Level 1 ●
J
jksinamo
asked in Survey Platform
How safe is it to use in page display logic with force response?

Hi all,As the title stated, I'd like to know how safe is it to use in page display logic with force response. So far, the survey has been working quite well during testing both in the preview and in the data it receives, but I'm a bit worried with the message "in page display logic may behave unexpectedly with Validation Options". If it's not safe, is there any alternative? Thanks for the help!Best regards,J

18970
S
S
shulie
asked in Survey Platform
Modifying Piped Text

Hello,I am trying to modify the piped text that is derived from a previous question's options. Instead of including each choice's entire text which contains a description, I would like to have a shortened version in the subsequent question. For example, if a respondent selects 'Artist/musician who performs in venues (or wishes to perform in venues)', how can I make it appear as 'Artist' in the piped text?This is what the piped text currently looks like: ${q://QID1/ChoiceGroup/SelectedChoices}Thanks in advance for your help!

4330
TomG
Level 8 ●●●●●●●●
germanr
germanr
posted in Survey Platform
Displaying a question after respondent answered a random number of questions

Hello,I am studying the role of fatigue in standardized testing. My survey has two parts: First I ask participants some questions, including how tired they currently are and how tired they think they will be after answering N math exam questions (where N is a random integer between 1 and 10, stored as embedded data).The second part is a 20-question math exam. As of now, the whole exam is in one block. Crucially, the order of the exam questions is randomized within the math block. This is what the flow looks like:And here is the math randomization:I want to ask participants how fatigued again once they respond to N of the math questions (the same N as before). The tricky part is that the math questions are displayed in a random order, so a priori I don't know which question will be the Nth one. Based on responses to similar questions in this forum (specifically, this one), I believe that there is a way to do this using blocks. I can create one block for each math question, store a coun

140
K
Level 5 ●●●●●
karahansobrien
Level 1 ●
karahansobrienLevel 1 ●
posted in Survey Platform
Is there a math equation to combine NPS scores?

I have a competitive market intelligence survey and am asking NPS for a number of brand if the respondent has experience with the brand (awareness, usage, NPS). I want to see how my brand stacks up against "Premium" brands in total, for example, let's say my brand is Coca-Cola, and I want to see how my NPS compares to the combination of Pepsi, Dr. Pepper and 7-Up. If I were doing it in excel, I would export the NPS for Pepsi, Dr. Pepper and 7-Up and put them all in one column, then calculate the NPS. I want to know if I can create this calculation in embedded data using math equations so I can use the NPS in my Qualtrics data analysis.I think the logic would be something like Branch logic IF they answered Pepsi NPS, embedded data PremiumPepsiNPS = something + PremiumDrPepperNPS = something + Premium7UP = something. I recognize the problem is that I am creating a column longer than my rows of data respondents. Problem #2 is the base number. For example, the base for Coca-Cola may be som

2320
karahansobrien
Level 1 ●
ooolomod
Level 4 ●●●●
ooolomodLevel 4 ●●●●
posted in Survey Platform
Transfer projects between platfroms (CX to EX)

I have created a few projects on the CX platform (surveys and dashboards) and I was wondering if it is possible to transfer projects to the EX platform?Is there a way to easily do so?

310
ooolomod
Level 4 ●●●●
T
TiCi
posted in Survey Platform
Is there a way to use display logic based on email in more than one contact list?

Hi, I have three contact lists. In the survey, I will ask participants for their emails. I would like to show a block to those whose email is in the first contact list, another block to those whose email is in the second contact list, and the final block to those whose email is in the third contact list. Is there a way to do this? Thank you! 

1320
Deepak
QPN Level 8 ●●●●●●●●
B
B_Harv
posted in Survey Platform
Exporting Likert scale data to csv not working correctly

I have Likert scale data on a question on my survey:Please select you level of agreement for the following statements: (Strongly disagree – strongly agree)On the results page, the answers are correctly displayed, however, when I export to csv I have a mix of numbers, which are not even at 1-5 scale.I have exported numerically and have the same issue. Please help!

1300
TomG
Level 8 ●●●●●●●●

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