Employee Experience

Help! We’ve recently updated to the ‘New Survey Taking Experience’, which has automatically changed the “next” button to say “next page”. I’ve updated the next button in the look and feel, as well as each survey page settings, and in all previews it appears the way we want it to (just a > ), however in the live survey it appears with “Next page” text. Am I missing something?

Based on the new EX Lifecycle emails (https://www.qualtrics.com/support/employee-experience/creating-ee-project/messages-tab/message-automation-el/) functionality, it doesn’t appear to be possible to automate the scheduling and sending of project participation reminders.Previously I could schedule the survey reminder email, how many times the reminder would be sent, and how many days to wait before sending a reminder.All this functionality appears to have been stripped from this upgraded emails distribution tool.Does anyone currently use this on an EX lifecycle project with the legacy email distribution functionality? 

I thought when I copied another survey engagement project, the dashboard would also copy. Is there another way to copy a dashboard from one survey project to another in EX?

Dear colleagues from EX,I hope you are well. I am reaching out to inquire if any of you have encountered a situation where, during the distribution of surveys via SMS, the sent history and consumed credits reflect successful transmission, but the message never reaches its intended recipient?I would greatly appreciate your insights and any suggestions on how to address this issue. Is there any additional step that should be taken to ensure that messages are delivered correctly?I look forward to your feedback and appreciate any guidance you can provide.

 Managers are key to unlocking maximum team productivity and engagement, but today managers are overstretched and burned out. Their team may have gotten bigger, their responsibilities have gotten broader, and it's likely they are losing touch with their employees - especially those that work remotely.If managers can’t connect with or build trust or empathy with their team, it is a perfect recipe for disaster including presentism, attrition and low productivity - putting the entire organization at risk.This is why we developed the new Engagement Headlines widget. This new purpose-built dashboard widget provides managers with their own personalized engagement results in an engaging and simple layout, so they know exactly what they're doing well, and what to focus on for improvement. Curated insights automatically point managers toward the right actions, and integration with Idea Boards and Action Planning unlocks collaboration with employees to ensure action plans are aligned to team nee

Hi!I have a EX survey that i would like to distribute randomly every month and that previous users wouldn't retake it in at least 5 months. Do you guys have any ideas of how can i do this? Thanks!😊 

Hello to the community, We have an onboarding survey sent to every new office employee across our organization for which we have built a dashboard. We currently have a participation rate table by country which gives us data on how many people were invited and how many people responded.I would like to filter that information by time periods (e.g. from Jan 1st to March 31st) so we can follow up on our hirings. However, I’ve noticed that data was not showing and read that time filtering was unavailable for participation rate table. Is there a workaround for this? I feel the data is so close to get, I would appreciate any recommendations on what I could do to have the information we need.

We’ve recently transitioned to Qualtrics and launched our EX Onboarding and Exit dashboards. We’ve found the filters, in particularly the hierarchical filters, not very user friendly and time consuming. Example: a team member in China wants to filter their report to show only “Beijing”. In the location filter they would like to search “Beijing” or jump to the “city” layer but can’t. Instead the team member needs to select each level of the hierarchical filter until they get to the level needed i.e. Region> sub region> Country> state> city. We’ve had immediate negative feedback on the experience from the HR community (“very basic looking, “needs a search” “Time consuming to not be able to jump the level and having to click through each level”). Has anyone come across a work around or better user experience they can suggest for hierarchical filters?We use these filters for our sup org and location in our onboarding and exit dashboards. We built the the meta data into hierarch

How did your company address potential survey fatigue?Did you limit the amount of surveys a single candidate would receive even if they had applied to multiple positions in a month? Curious if you implemented survey invite limits at the Screen or Interview stage at all. How many questions did you ask at each stage?Also curious if you surveyed Executive candidates, and if the methodology matched the normal invites for ‘regular’ candidates.

How can I customize the “Retake Survey” message?  

Helo Everyone, I am trying to utilize the creating a new Employee Journey Analytics project from scratch so that i can combine my 2 engagement surveys (2022 & 2024) , my onboarding 90 day and my exit survey (4 total surveys) together to see how our lifecycle data compares to engagement and the EX25 KPI’s. I ran this a few times and I keep getting an error for too many rows. What have others used to set up and did you join data and aggregate also?  I know that joining data and aggregating data are two options and not sure if I'm setting this up correctly.  I used a main demographic “branch” that all surveys have.  below is the model I built and waiting for this to regenerate. Thank you!    

Hello All, Is there any automated solution to export the data without any personal information like Email, First Name, Last Name?

Is there code to change the color of a next and previous button in a survey?

Hi team,  We added a translation of labels in our EX Engagement Dashboard, and it only took partially the name of sources in the translation. Even if we see in the file all translated fields, they dont reflect in the dashboard.We tried uploading the file more times, but it doesnt refresh the data. Is there some advice for this?  Thank you Livia B

Hi there, does any know if it is possible to do a query in TextiQ that looks for comments where the word “No” is the only comment people have made.  The client would like to add these to a “No comment” topic.  Many people just just written “no”.Thanks!

Hi,I’m using the Heat Map Widget on my EX Pulse Dashboard.We have meanwhile several waves of feedback.The ‘breakout’ columns of the Heat Map Widget respect the page filter (e.g. data source = May wave). The first column (comparison column) does not respect the page filter. This leads to the situation, that the results across ALL WAVES are displayed in the first column.The explanation text in the widget configuration window states that this is “intended behaviour” (=all data sources will be used).My question:Is there any way to filter the Heat Map Widget by the data source?I only want the data from the May wave to be used in this widget.  Using the widget filter didn’t work either …Thanks!Manfred  

Hi everyone,I’d like to hear about your experiences using Qualtrics' Text iQ for analyzing open-ended responses. In our case, we rely heavily on comments as one of our richest sources of qualitative insights.Has the built-in sentiment analysis been sufficient for your needs? Or have you found it necessary to complement it with external tools or manual coding to get a more complete understanding of the data?Any examples or suggestions would be greatly appreciated!Thanks in advance.

Hello Everyone,  I wanted to see if any of you have any JSON files you’d be willing to share for candidate experience surveys. I was trying to curate a base topic model to start working off and if anyone wants to share and discuss I’d be happy to share what I’ve come up with as well.   

Hi everyone!I’m working on an EX engagement survey that includes a large number of open-ended questions — 33 in total — and I’m looking for the best way to analyze and display this data in a Qualtrics dashboard.Previously, we had a simple setup with: A response ticker A word cloud An emotion distribution in a pizza widget This worked fine when we had only a few open text questions. But now, with so many, we've hit the widget limit in Qualtrics, and it's no longer practical to create separate visualizations for each question. On top of that, I feel this approach doesn't provide deep insights — it’s more of a visual placeholder than a useful analysis tool.I’m wondering if anyone here has faced a similar challenge and could share: How you handled large volumes of open-text responses in your dashboards Any best practices or creative ways to summarize, group, or analyze the comments Tips for making the dashboard more insightful and action-oriented, rather than just showing raw or su

Hi community,I have a specific question regarding the use of TextiQ in an Engagement project.Currently, this project does not have its own responses, but it is connected to 4 different data sources, each with its own TextiQ configured.My goal is to display, in this consolidated dashboard, the TextiQ bubble widget and the comment summaries widget, showing the consolidated comments from all 4 sources.According to the support documentation, there should be no limitations for this type of setup, but in my case, it’s not working as expected. Has anyone experienced something similar or knows what I should take into account to get these widgets to work properly in this scenario?Thanks in advance for any guidance you can share.

I am looking for best pracises and code to show context of question. For example Question text is : How would you rate your engagement level? Context “Engagement is broad term and depend on various factors happines……………………...” I want to show context as tool tip and should work well on all devices. Can you share how it can be done?

It would be great if there was the ability to custom sort the order of the breakout displayed on the heatmap.  For example, we often like to use the heatmap feature to look at how the different tenure groups compare when responding to employee engagement questions.  After speaking with a Qualtrics support representative, the only option they have found is to relabel each of these groups with a letter in front of them, so they are sorted alphabetically (A - 3 to 6 months, B - 6 to 12 months, etc.).  Adding a letter in front seems like a clunky workaround and would much rather be able to customize the order instead.   

Hi everyone,My organization has an automation that imports new employees into the directory on a daily schedule.I would like to add a metadata field to each employee record that includes the date their data was imported into the Qualtrics directory.Unfortunately, I haven't been able to achieve this using the workflow tasks. Is there an alternative method to do this without editing the source file from which we import the employee data?Thank you in advance for your help!

Hi All,I am wondering if any of you have tried to adjust the layout/formatting of the Excel export of a Scorecard widget in EE Dashboard?Currently, when you export the scorecard widget to Excel, the output file is uninviting. Without a doubt it does contain all the necessary data, but I would love to add custom color coding to the template, format the headers, columns width ect. So that the users in my organization can download a nice looking report when exporting the widget, instead of manually adjusting it each time the scorecard is downloaded.Are you aware if such idea could be achieved? I would appreciate very much your experience on this topic.

Does anyone have experience with how to show a trend over time with comparisons. We want to show how a location did the past few years in the same category.