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Clickable image slideshow

Hello,I'm hoping someone can help me diagnose a problem with custom JS. Following these steps (https://www.w3schools.com/howto/howto_js_slideshow_gallery.asp), I can create an image gallery but the next/previous buttons are not functional. A similar dead thread from 2018 (https://community.qualtrics.com/XMcommunity/discussion/2514/is-there-a-way-to-include-an-image-slideshow-in-my-survey) ran into this issue, but no solution was offered (the 2020 suggestion to use an Imgur album will not work, unless there is a way to prevent the imgur image from linking out of the survey and over to imgur.com).Thank you!

jasonfernsLevel 1 ●

Website & App Insights

Custom Embedded Feedback Creative in a new tab

We are using a custom embedded feedback creative on our website. the first question is an mcq question and the answer choices are smiley faces. Now we have a requirement that the first question of the survey that is the smiley question should be embedded in the website but when someone clicks on one of these smileys then the rest of the survey should open in a new tab. Is there a way to achieve this?

Survey Platform

Is it possible to change Min/Max of a slider dynamically?

Hi everyone, I hope you’re doing well. I was working on survey and got the problem that because Max and Min value in a slider is number I can’t change it with embedded data. I tryed to do it with a code, but still no luck. My survey is otherwise working perfectly, but this one issue is holding me back. Does anyone know if there’s a way to dynamically change slider Min/Max values, without resorting to building fully custom sliders? Any guidance or suggestions would be greatly appreciated. Thanks so much for your time and support!

AlonsoCAdministrator

London Meetup, DC Adventures & Level-Ups!

London Meetup, DC Adventures & Level-Ups!Blog

This week brought exciting milestones as four members leveled up, our London community prepares for the first in-person Experience Community gathering. Plus, see how one member's ChatGPT collaboration led to our Comment of the Week!Congratulations @bench, @Mattalica1972, @Regan for reaching Level 1! @sophie_gr for reaching Level 2!Are you based in London and want to meet other community members? Join our first ever Experience Community in-person event on Thursday, September 18th. Sign UpShare your swag/badge on LinkedIn and earn 50 points!@pamelalbeck rocking her backpack in DC!Featured members earn 50 points!Congrats to @tlawish for Comment of the Week! With help from ChatGPT they were able to come to a solution and returned to their post to confirm it worked! Subscribe to Week in Review and get it delivered every Friday morning—perfect with your coffee, tea, or whatever keeps you warm.

Qualtrics Freelancer - Hiring

I am based in US and we do research projects with university professors. We have matrix type questions with some loop questions in our surveys. If you are interested in working with us on research oriented surveys, please reach out by DM or replying here. Thank you

QualtricsReleaseNotesQualtrics Employee

Product Release Notes

Weekly Product Release Notes - July 23, 2025

Weekly Product Release Notes - July 23, 2025

Features Released On Or Before July 23, 2025 Admin User Permissions: By adjusting “View XM Platform,” you’ll be able to control users’ access to the larger Qualtrics software, potentially disabling this access for users who are supposed to only access apps like Manager Assist or Research Hub. Interactions Usage Report: Chats, emails, online reviews, social mentions, and voice interactions from XM Discover are now displayed in the admin interactions usage report. Customer Success Hub Online Qualtrics License Renewal: You can now confirm your organization’s intent to renew your Qualtrics license and provide necessary billing information from inside the Customer Success Hub! Distributions Data Reconciliation for Online Panels: Data reconciliation enables you to reject low quality responses from your panel dataset and request new responses. Blocked Reminders for Low Engagement Programs: To maintain Qualtrics email deliverability, reputation and user experience, reminders for low-enga

Left question numbers blank, but "." shows up in place in preview. How do I get rid of the periods?

I left the question numbers blank, hoping to have no question numbers in the survey. ! In preview, however, I don't get blanks. There are periods in place of the blanks. How can I get rid of them? !

jglennonQualtrics Employee

Higher Education

Higher Ed Community Webinar

Hello, Higher Ed!We hope that everyone is having a good start to the academic year and a good holiday weekend coming up. We would like to invite you to join us on September 24th at 2 pm EST for a special webinar with Cara Jones (RN, BSN, CEN, TCRN), Medical College of Georgia and Caitlin Lowery, Ibis Public Sector. Cara Jones will take us behind the scenes of their student journey mapping program and how they identified the need to set up a student success tracking program at the Medical College of Georgia. During this session, Caitlin Lowery will also expand from a Qualtrics Implementation partner perspective on how the program was set up, the technical aspects of the program, and showcase how to leverage more of the technical aspects of Qualtrics as a whole.During this session, you'll learn:How the Medical College of Georgia determined the need for journey mapping The result and overall impact of having journey mapping for medical students How this program was set up from a technical

Mattalica1972Level 1 ●

Adding new fields to an existing contact list

We have a longitudinal study in which participants complete event recordings (text) across different surveys and then those are presented again in later surveys for them to rate. Right now, it is set up so that - for example -Survey A creates a contact list of ID (from external source) and text entries Apos and Aneg.Survey B then uses ID from A to authenticate and then Apos and Aneg as embedded data to present again. Participants also enter new events as Bpos and Bneg (to be used in Survey C). This creates a new contact list of ID and text entries Bpos and Bneg. Survey C is then the same as B except using Bpos and Bneg. However, if participants do not complete Survey B, they cannot be authenticated to go into Survey C because they do not exist in the B contact list. Is there a way to create an overall contact list so that has ID, Apos & Aneg, after Survey A and then ADDS Bpos and Bneg IF they do Survey B so that the ID remains from A to be able to be authenticated for Survey C.

Neha TankLevel 4 ●●●●

Enable Org Hierarchy filter in CX dashboard

Hi, I have a B2B CX dashboard to build. I have a hierarchy as below:Level 1 - CompanyLevel 2 - VerticalLevel 3 - CustomerLevel 4 - Offering I need to enable such a hierarchy filter in my CX dashboard. I got hierarchy enabled in my license. But when i go into dashboard setting and click on Add Org Hier, it says contact customer support. Kindly help with steps how to enable this hierachy for reporting. Regards,Neha Tank

Mattalica1972Level 1 ●

Data from Survey A piped into Survey B

I need to take multiple text entries from one survey and be able to present them in another survey later. I had previously done this using a trigger that added the data to a contact list, but Qualtrics has changed the way this works and I’ve failed repeatedly to make it work. Here’s the gist:Survey A has text entry questions AP and ANSurvey B needs to be able to present AP(response) and AN(response) as piped text (e.g., “Here is what you wrote previously: [blahblahblah]“)Participants will be entering the Survey A and Survey B from an external app that provides an ID as an embedded field (“ID”) - and this is how Survey B will use the correct data from Survey A. I’m reasonably sure that this is an XM Directory question, but have been entirely unable to get anywhere.

QualtricsReleaseNotesQualtrics Employee

Product Release Notes

August 27, 2025 release notes banner

Weekly Product Release Notes - August 27, 2025

Features Released On Or Before August 27, 2025 CX Guidance in CX Programs: New widgets and recommendations in the Overview of CX Programs show helpful data and suggest impactful ways to advance your program. Survey Platform Approvals for Reference Surveys: You can now require approvals for edits to reference surveys. Features Starting On & After September 3, 2025 EX Export Project-Level Participation Details: New option in the EX Directory Tools menu that allows you to export a file containing project-level data about your EX participants. You can export your entire directory, or use criteria to customize the participants included in the export. Tickets Ticket Translations: You can now translate ticket data, custom statuses, and other important information for your ticket users. Website / App Insights Conditional Session Capture Targeting: When setting up session capture, you can now create logic-based conditions to determine when sessions will be recorded. XM Discover Studio i

Survey Platform (Before March 2021)

Does Qualtrics still calculate 'predicted duration'?

Hello - I like to include an estimated completion time in our survey emails, but noticed that Qualtrics no longer auto-calculates this time in the home menu. It used to be right here: ! I know that I can manually calculate the predicted duration using this logic: https://www.qualtrics.com/support/survey-platform/survey-module/survey-checker/survey-methodology-compliance-best-practices/#PredictedDuration But, am I missing a place where Qualtrics will calculate this for me?

AshleyDriggsQualtrics Employee

Qualtrics AI Virtual Event Series

Qualtrics AI Virtual Event Series

Join us for our Qualtrics AI event series. These two events are designed to help you explore and get the most out of Qualtrics AI. “Discover What’s Possible” is a great starting point to learn about our newest AI features and how they can transform your business. Then, “Getting Started with Core Features” offers training to help you start using these tools effectively with expert-led breakout sessions. Please note: the list below automatically adjusts the event times to your browser’s time zone, and may appear differently on the registration page. Upcoming Sessions—“Discover What’s Possible”October Upcoming Sessions—“Getting Started with Core Features”October Have questions? Reach out to us at customer-success-events@qualtrics.com.

Survey Platform

Adding images in a discrete choice experiment

Hi, I have been trying to make a discrete choice experiment on qualtrics. I have been following Sylvian Weber’s guide (https://www.researchgate.net/publication/337008835_A_Step-by-Step_Procedure_to_Implement_Discrete_Choice_Experiments_in_Qualtrics) and the youtube channel by Eugen Bogoditsov who recommends using SDT (Survey design tool- https://github.com/astrezhnev/conjointsdt). Eugen’s youtube channel recommends uploading image files to a private server for using it in the choice experiment. I was wondering if anyone has an idea about an alternate route using only base features in Qualtrics to make images possible in a discrete choice experiment? Thanks

KOglesLevel 3 ●●●

Survey Platform

Nomination Survey

Hello - I have a stakeholder asking for survey that allows team members to nominate other team members for our annual awards. We have 10k team members so having a dropdown list is not going to work. In the past we’ve tried loop and merge with free text box but that made the export beyond rough. As a respondent I could nominate 1 person or 20 people or even 100 if I really wanted too. Thoughts on the best way to structure the survey so that when we export the results it’s not difficult to compile?TIA, I appreciate the assistance!

Henri from ilemLevel 1 ●

How to use a List in XM Directory in a CX Dashboard

Hello all, I would like to use data contained within a List in my XM Directory in a Dashboard. I managed to do it “manually” by exporting data from my List, importing it in a project, and defining this imported-data survey as a data source in my Dashboard. Works fine, but I need to repeat the process on a regular basis to synchronize my Dashboard with the List. Very tedious !!! Would anyone have a hint on how to automate the process to ensure the Dashboard is updated without any human intervention ? Thanks in advance for your ideas.

How do I create an NPS widget?

How do I create an NPS widget that translates from the scaled question into the three groups and calculates the actual score?

AlonsoCAdministrator

Experience Community Instructions

💡 Create an Idea | Evolve

💡 Create an Idea | Evolve

To create an Idea, you must…1 | Navigate to Evolve 2 | Search for an Idea 3 | Create a Product Idea 4 | Track an Idea’s status FAQ1 | Navigate to EvolveClick “Ideas” in the top navigation of the XM Community to access Evolve Read this post, the Product Ideation Overview | Evolve post, and the instructions under the header “Evolve” before accessing the Evolve tableNoteIf you are unable to view the Evolve table, your device security settings are likely blocking third-party scripts and ads. Unfortunately, there isn’t anything we can do to prevent this, as we cannot influence customer device security settings. We recommend you either access Evolve on a personal device to submit ideas, or that you contact your AE or CSM to submit ideas on your behalf. If you would like, one of our Admins would be happy to contact your account team on your behalf. We apologize for the inconvenience and value your ideas. 2 | Search for an IdeaIn the Evolve table, click the search box below the text “Search I

JamesScuttAdministrator

Experience management (XM)

Our first in-person gathering is in London

You're invited to the first-ever in-person local gathering for the Experience Community. We're launching free local gatherings, and London, you're first on the list!This is your chance to learn from leading experts and meet like-minded professionals who can help you take your experience management strategy to the next level. The Experience Community is your gateway to growth, innovation, and professional connection.Whether you're looking to exchange ideas with peers, or to learn directly from the best minds in the industry, this event is for you. You'll for the insights and stay for the connections.🗓 TBC📍 Qualtrics WeWorks - 10 York Road, London, SE1 7ND More details to follow.

AshleyDriggsQualtrics Employee

Ask Qualtrics Virtual Event Series

Ask Qualtrics Virtual Event Series

Ask Qualtrics is a short, instructor‑led masterclass that demonstrates one Qualtrics feature in a focused, hands‑on 15‑minute demo followed by 15 minutes of live Q&A. The session shows practical setup and best practices to help you adopt the feature faster and get more value out of the platform so you can move immediately from awareness to skilled application. What to expect:• 20 minutes: Live demo of a specific product feature or workflow• 10 minutes: Open Q&A — ask your questions and get real-time support Whether you’re just getting started or looking to unlock more value from your program, Ask Qualtrics sessions are your shortcut to smarter, faster adoption. Please note: the list below automatically adjusts the event times to your browser’s time zone, and may appear differently on the registration page. Upcoming SessionsTextIQ: Get started with TextIQ, learn how to analyze your open-text feedback and get best practice tips from our experts Workflows: Understand what a workfl

AlonsoCAdministrator

🕑 Enabling Qualtrics AI: A Brand Administrator's Guide| 2-Minute Tips | August 26th 2025Tutorial

Alex will walk you through how to enable AI features in your Qualtrics account: FAQ for AI Administration: Why can't I see the "Admin" or "Organization Settings" options?These settings are only visible to users with Brand Administrator permissions. You will need to contact your organization's Brand Admin to have them make these changes or grant you the necessary permissions.I enabled an AI feature in the main settings, but a user still can't access it. What's wrong?You must also check the user's individual permissions. Go to the Users tab, select the user, and ensure the specific AI feature is enabled in the permission tables under both the General and Survey Platform tabs.What's the difference between the brand-wide settings and user settings?The settings under Organization Settings > AI act as the master controls, making features available to the entire brand. The settings under the Users tab allow you to fine-tune which of those available features a specific individual can actua

Survey Platform

Excel Extension using Organization Microsoft 365 Account

Hello,We would like to connect our organization's Microsoft 365 account to use the Excel Extension in Qualtrics. While the connection setup looks straightforward, the documentation doesn’t clearly explain how the integration controls access to the individual user account within our organization’s Microsoft 365 account.It also mentions the option to connect to an individual M365 account, but this is not something we would want to do. We would like the user to use the organization’s M365 account only.To put it another way, everyone in our organization has an individual M365 account within our main M365 org account. If we set the connection, how does Qualtrics know that the Excel workflow task owned by John Smith needs to send the data to John Smith’s M365 account under our M365 org account? https://www.qualtrics.com/support/survey-platform/actions-page/tasks/microsoft-excel-task/Thank you,Jody

Survey Platform

Survey Platform Consistently Fails with 500 Internal Sever Error HTTP Response

*** Qualtrics engineers have been unable to give us a definitive actionable explanation for why the survey is failing. ***NB: We have tested the survey after removing all JavaScript - the error arises in both cases.For more than 3 months our survey has been consistently failing at various points in the survey. The failure is unpredictable; providing the same answers to the same questions will not necessarily reproduce the problem.This error (Sorry, an unexpected error occurred) is typical of the kind of error that the user sees while completing the survey. Can someone in engineering please check your logs and tell us why this error is arising? You have:an endpointa methoda timestamp.Engineering should be able to provide an explanation for why the error is arising given the provided information - and provide guidance on how to address the issue.Our electronic intake has been brought to a halt because of this issue; we have had to revert to paper intake. The issue has been ongoing fo

HenrikeSLevel 2 ●●

Hide or display complete widget according to a filter

Hi everyone!Is there a way to hide or display complete widget according to a filter?:) h.

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