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Unanswered questions

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I
InsightsHodge
asked in Custom Code
Check if transaction number is already part of the data set

Hi, So I have a survey that will be sent every time someone buys a product. This means each customer should be able to take the survey multiple times, but I want to make sure they can only take it once per Transaction. The survey is sent through the email team with an anonymous link, and TransactionNumber is the variable passed on that I would like to use. I don’t want to store the information in the XM Directory, and I want them to be directly sent to the end of survey message if they have already taken the survey. So far, I have created a variable called UsedTransactionNumbers. Then, there is the introduction question/messsage, to which I added the following JavaScript code: Qualtrics.SurveyEngine.addOnload(function() {    var transactionNumber = Qualtrics.SurveyEngine.getEmbeddedData('TransactionNumber');    var usedTransactionNumbers = Qualtrics.SurveyEngine.getEmbeddedData('UsedTransactionNumbers') || '';    // Convert the used transaction numbers to an array    var usedTransactio

171
Nam Nguyen
QPN Level 8 ●●●●●●●●
16 days ago
H
hollygwu
asked in Survey Platform
Rich Content Editor

I am working on a survey where I am presenting two CVs to participants to select from via a random assignment. I have used the rich content editor tool to display the CVs side by side; however, the view in the survey on the computer is very narrow. I have tried a couple different options under design or look and feel and I have been unable to make the two CVs show in a way that displays them side by side for selection of one in a clear manner, see figure 1. Thanks for any guidance!Figure 1 

282
vgayraud
QPN Level 5 ●●●●●
16 days ago
C
QPN Level 2 ●●
cmaggQPN Level 2 ●●
asked in XM Directory
How to upload "blanks"?

Good morning,I have a request related to uploading data to Directory.Premise, I have set Identity Resolution based on email.When a contact with the same email is uploaded, this thing happens:- "full" embedded data values overwrite the embedded data values of the contact already existing in Directory- "empty" embedded data values do not overwrite "full" embedded data valuesExample: if I have a field "wife" valued as "Daniela", I can load a row with the same mail, with the field "wife" valued as "Laura", updating it.The problem, however, is that by loading a row with the same email with the "wife" field not valorized, the field is not "emptied" but remains "Daniela". Same thing if the field is filled with a "space".Do you know if there is any coding that allows a blank to be overwritten to a value? (e.g. /space, /na...)? Best,Carlo

673
vgayraud
QPN Level 5 ●●●●●
16 days ago
D
Level 1 ●
defmayLevel 1 ●
asked in Survey Platform
1. Can I hyperlink with custom code to open an app someone already has on their phone? 2. Also Randomisation of groups (a little bit different from standard)

Hello all,I have two questions: I want to be able to link text in a survey so it will go straight to a person’s app on their phone. Is this possible through custom code?  Basically I want to randomise my participants who start the survey of having an equal chance 25% (as there are 4 groups). However 2 gorups go straight to their study. 2 groups need to go through a device setup block first. just wondering if you think ChatGPT (below) has the right idea for randomising groups based on what i want to do (well it was my original idea, but ai doesn’t always disagree with you, so just want to clarify if this would be the best way, as i’m worried if i set it up wrong now, i’ll pay for it later.  Thanks Strategies to Manage Dropouts Pre-Screening Survey Flow   Consent Form Block   Demographic Questions Block   Initial Randomizer Block: Randomize participants into four groups (25% each): Group 1: Direct to Experiment Block 1 Group 2: Direct to Experiment Block 2 Group 3: Direct to Devic

222
D
Level 1 ●
17 days ago
H
hollygwu
asked in Survey Platform
Selective Back Button

I am creating a survey where participants will need to make a decision after being presented a randomly assigned scenario. Participants may want to refer back to the scenario before making their decision. For this reason, I would like to give them a button to the scenario OR a selective back button only for this purpose (i.e: I do not want to enable the back button for other questions). Any idea how to make this work? 

201
Nam Nguyen
QPN Level 8 ●●●●●●●●
17 days ago
T
Level 1 ●
TopazfaeLevel 1 ●
asked in XM Directory
Managing XM Directories - Best Practices

I am looking for advice on best practices for managing XM Directory, especially with the recent updates. We recently encountered an issue, and we tried to remedied the issue by restricting access, but in doing so, I unintentionally blocked my researchers from accessing what they needed. Thankfully, I was able to restore access.I am considering a new approach; creating a global directory that everyone can access while leaving the default directory untouched. My idea is to limit visibility within the Global Directory so users won’t be able to see any email addresses unless they create their own directories.If anyone has experience with this or any suggestions on best practices on managing directories, I’d be grateful for your input!

251
Shashi
Level 8 ●●●●●●●●
19 days ago
F
FelixLE
asked in Survey Platform
Achieve completes with multiple surveys

Hi, I'm new to qualtrics, and I need to create a project with 18 different surveys. In total I need 1 000 responses independent of which survey the responses come from. Is it possible to set my goal of completes by project? So my surveys are closed once 1 000 complete answers are registered. I asked the AI tool and it suggested using Embedded Data in combination with branch, but I’m not sure I follow the logic suggested. Is this possible to do? Do you have any suggestions for me? Thanks a lot!

222
Shashi
Level 8 ●●●●●●●●
19 days ago
J
Justeena
asked in Survey Platform
N/A checkbox with form or constant sum

Hi all, I’m designing a survey where I need to add N/A checkbox option everywhere. For the most part, they are numerical text entries or form or constant sum type questions. I’m not sure how to code script for each one such that if its selected, the textbox empties or becomes inactive. I tried with a matrix but couldn’t get the validation right.  Please help.Thanks!

281
Shashi
Level 8 ●●●●●●●●
19 days ago
G
GDvor
asked in Survey Platform
Weighing Questions Before Gathering Responses

Hello,  Is there a way to apply weights to questions?My colleague and I have built a survey to measure performance as it relates to  certain KPIs for vendors. In our survey, each of the 5 KPIs we are measuring has its own block,  each containing 3-4 questions with multiple choice answers. I understand there is the ability to apply weight after the fact; however, I am looking for a way to apply weights to the questions themselves before responses are gathered. For example: the KPI with it’s related questions in block 1 would carry more importance (weight) than the questions in blocks 2-5 or vice-versa. The idea being that we could apply weight to the questions, but also not have answers in one of the other block be skewed in overall survey results. Any insight would be greatly appreciated - thank you! 

171
Nam Nguyen
QPN Level 8 ●●●●●●●●
19 days ago
C
carronee91
asked in Integrations
Snowflake integration error

We keep running into this error message in our Extract Data from Snowflake workflow. “MOD_8 - ‘tsv’ is not a valid file type”We used TSV because we have commas in one of our fields and it was causing issues with the CSV. Has anyone had a successful Snowflake integration in general?

150
C
19 days ago
E
Emmanuella
asked in XM Directory
Distribute email with a link to a customized letter

I want to distribute an email with an approval form link to users who have been accepted for an award and attach a customized acceptance letter as an attachment or a link to that email, so that it shows the award amount which users request through the form, and their names into the letter. How do I do this with a contact directory or a csv file with user contacts, or any other way?

313
TomG
Level 8 ●●●●●●●●
19 days ago
J
jpruns
asked in Survey Platform
DATE PICKER/ DATE FIELD

HELP I just do not see on this thread or understand or I am missing something here. I created survey field using date picker calendar as described in numerous places to get a date field entered into the survey.In the data window or creating a filter etc, it is recognized as a text field and not as a date. I need it to be a recognized date not a datetime just a simple mm/dd/yyyy date so that it can be used within qualtrics reports as filter. TIA

281
Nam Nguyen
QPN Level 8 ●●●●●●●●
20 days ago
J
Justeena
asked in Custom Code
Running total at the end of side-by-side column

I have a question that’s side-by-side that has numeric text entry and NA checkbox that disables the textbox. Now I just need a sum to display at the bottom of the column of the text entry. Here is code I have already.   Qualtrics.SurveyEngine.addOnload(function() {    // Access to the question div    let ques = document.getElementById('Questions');        // Access to the text boxes within the side-by-side question    let text = jQuery("#" + this.questionId + " input[type='text']");        // Access to the checkboxes within the side-by-side question    let checkboxes = jQuery("#" + this.questionId + " input[type='checkbox']");        // Validates if selected is clicked and then disables the matching text box    ques.addEventListener("click", function() {        for (let j = 0; j < checkboxes.length; j++) {            if (checkboxes[j].checked) {                text[j].disabled = true;                text[j].value = ""; // Clear the text box if the checkbox is checked            } el

141
Nam Nguyen
QPN Level 8 ●●●●●●●●
20 days ago
ElianManev
ElianManev
asked in Extension SDK
XM Function

Hello Team, I am trying to build a new Extension as I have a code task that requires a bit more than 10 seconds to run, thus I’ve read in the Dev documentation that there is an option to build an XM function (Extension) which allows you to run 45 seconds server side code. My question is very simple, but I would like to double check it with someone that has the experience in building such extensions. The task of the plugin is to simply run the following code // Function to transform CSV to JSONfunction codeTask() { const payload = `~{ch://OCAC_wMUqBo0Sh8iIVIv/data}`; function transformCSVtoJSON(csvData) { const lines = csvData.split('\n'); const results = []; // Extract headers const headers = lines.split(',').map(header => header.trim().replace(/"/g, '')); console.log(headers); // Process each line starting from the second row for (let i = 1; i < lines.length; i++) { const values = lines[i].split(',').map(value =&g

422
qHubert
Qualtrics Employee
20 days ago
J
Justeena
asked in Custom Code
NA boxes next to textboxes (text questions, form questions, constant sum questions, matrix questions)

Hi all, I’m designing a survey where I need to add N/A checkbox option everywhere. For the most part, they are numerical text entries or form or constant sum type questions. I’m not sure how to code script for each one such that if its selected, the textbox empties or becomes inactive. I tried with a matrix but couldn’t get the validation right.  Please help.Thanks!

383
TomG
Level 8 ●●●●●●●●
20 days ago
J
Jellybean
asked in Employee Engagement
Randomization and Display Logic Questions

I’m working on a survey where we would like to mix display logic and randomization. I understand that mixing display/skip logic and randomization within a block are not allowed using the default randomization. Ideally, what we’d like to do is randomly show one of 2 follow-up items, depending how someone answered a preceding rating item. The rating item has a 5 point Strongly Agree to Strongly Disagree scale. If they answer Strongly Disagree or Disagree, we’d like to show a follow-up item to 50% of participants (we don’t want everyone answering it). So basically, it’s randomly showing a follow-up to a subset of people depending how they answer the rating item. It would be ideal if this could be done within the block. If the item order needs to be changed, we can likely put this at the end. Is this possible with JavaScript or anything else? I haven’t found a clear answer and we don’t have a ton of time to come up with a solution.

273
TomG
Level 8 ●●●●●●●●
20 days ago
C
ceta
asked in Custom Code
New embedded data field created in theme in survey doesn't show up

Hello together,In my theme in the Header I added this code. It creates an embedded data field “TIME”. Removing setInterval also didn’t help.<script> Qualtrics.SurveyEngine.addOnReady(function() { const current_time = function showCurrentTime() { const now = new Date(); const hours = String(now.getHours()).padStart(2, '0'); const minutes = String(now.getMinutes()).padStart(2, '0'); const currentTime = `${hours}:${minutes}`; console.log("Current Time:", currentTime); // Log only the current time in HH:MM format return currentTime; } setInterval(showCurrentTime, 60000); Qualtrics.SurveyEngine.setEmbeddedData( 'TIME', current_time ); }); </script>When I add the field in the Survey Flow and Question it doesn’t show up I would be glad to get some help. As I am quite new to the topic and didn’t find a workung solution in the Community Thanks!Cenk

251
E
QPN Level 4 ●●●●
20 days ago
E
Level 1 ●
erinkruLevel 1 ●
asked in Custom Code
Using Javascript to save embedded variables within survey

Hello everyone! This time last year, I asked a question about using Javascript to save selections from a multiple choice question as separate variable. I got some great suggestions and the survey worked like a dream. JS to set embedded variables not saving on page submitThe tricky part was that I needed those variables to work on the very next page. Here is the code that I used: Qualtrics.SurveyEngine.addOnReady(function() {     var that = this;     var nextButton = document.getElementById('NextButton');     nextButton.addEventListener('click', function() { var SchoolNumberSelect = that.getSelectedChoices();for (var i = 0; i < SchoolNumberSelect.length; i++) { switch (i) { case 0: Qualtrics.SurveyEngine.setEmbeddedData("School1", that.getChoiceVariableName(SchoolNumberSelect[i])); break; case 1: Qualtrics.SurveyEngine.setEmbeddedData("School2", that.getChoiceVariableName(SchoolNumberSelect[i])); break; case 2: Qualtrics.SurveyEngine.setEmbeddedData("School3", that.getChoiceVariableN

281
Nam Nguyen
QPN Level 8 ●●●●●●●●
21 days ago
E
Eliza
asked in Custom Code
How can I adjust the size of the graphics in my maxdiff survey for Google Pixel phones?

I am currently working on a MaxDiff survey and the images are showing up just fine when I take the survey on my iPhone, but when my coworker takes the survey on his Google Pixel (using chrome browser) the images show up much smaller. Is there a way to use custom code to adjust the image size for the Google Pixel without messing up how it looks for other devices? (screenshots below) I have only used custom code one other time- so if you are able to help please explain in detail how I would implement the code as well. Thanks so much! Eliza

832
J
21 days ago
D
Level 2 ●●
deveer2024Level 2 ●●
asked in Survey Platform
Send data with JSON API - looking for an easy trick

I need to send back embedded data using https://api.qualtrics.com/2ced5de7dc638-start-an-update-embedded-data-job#response-body  I have all of it on excel. Is there an easy way to transform the excel to the formate requested here without being a JSON knowledgable or other coding options?@Nam Nguyen maybe you have an idea? I tried an online tool that transformed the excel to JSON, but the issue is that in between there’s a need to have this line for exmple  "embeddedData": {, and extra } at the end…  Is there something I’m missing that works well? 

396
TomG
Level 8 ●●●●●●●●
21 days ago
J
jad_moawad
asked in Custom Code
JavaScript in Qualtrics survey works in preview but not for respondents

I modified a JavaScript code in one of my survey questions to randomly generate scenario numbers for each respondent. This script assigns different combinations of investment percentages for each respondent. For example:- Respondent 1 might see a breakdown like: 50% ETFs, 50% gold.- Respondent 2 might see: 40% gold, 60% individual stocks.Each respondent is shown a total of four different scenarios, each of which adds up to 100%. Each scenario is randomly generated.Here’s the main issue: while the script works correctly in preview mode, showing unique combinations of percentages and instruments each time, it does not work for actual respondents taking the survey. Instead, the scenarios appear only as bullet points without the specified combinations. I’ve attached screenshots from both the preview (working correctly) and the actual survey (showing only bullet points) for reference. I also attach both the question and javascript. Would anyone be able to help or has experience with this?  

240
J
21 days ago
V
Level 2 ●●
vaneskawLevel 2 ●●
asked in Custom Code
How do I widen the responsive dialogue box?

I need to widen my responsive dialogue box so that my full matrix questions appear in the box without having to scroll right. I tried some CSS, but I’m not confident in my CSS. Any suggestions? I also selected “Automatically resize dialog to fit your survey” but it doesn’t widen enough for my Matrix question. 

230
V
Level 2 ●●
21 days ago
M
molliep
asked in Custom Code
How to use Javascript and embedded data to store data from a checkbox added using html?

I have added a couple of checkboxes throughout my survey (Simple layout) using the html code <input type="checkbox">.I have added print screens of a couple of examples below:Example 1: Checkboxes to indicate why a particular section of questions is not relevant for the respondent to complete:Example 2: Check box after a statement on a matrix table question to indicate that the particular statement is not relevant to the respondent: I need these checkboxes to record data. From searching the community posts I can see I need to use Javascript to store the checkbox status in an embedded data. However I am a complete noob and have never used Javascript or Embedded data before. Is anyone able to help me with how I do this? Thanks so much!

432
M
22 days ago
E
EvanP
asked in Survey Platform
Question Score in Email Response Summary

Hello, I’d like to create a survey that upon completion emails to the respondent with not only the overall score, but with a score for each question. For my test survey I have set it up with scoring and throughout the survey and at the end it tells the respondent what questions are correct, incorrect, and what the overall score is. However, when the survey is completed and my workflow sends an email out, the response summary shows the overall score and the chosen answers to each question, but does not say if a chosen answer for each question was correct/incorrect like it does as the respondent completes the survey. Is there an option I am missing in my workflow? Can I get around this by using piped text instead of the response summary (I don’t see any scoring options in the piped text menu of the email body)? Thanks in advance.

272
E
22 days ago
D
Level 2 ●●
deveer2024Level 2 ●●
asked in Survey Platform
Mass deletion of survey responses based on specific terms

Hi I would like to mass delete in a certain project survey responses that I don’t want to keep (partial that was not suppose to be kept). Is it possible to do from the API as we’re talking about running a script based on specific terms… Thanks

263
Nam Nguyen
QPN Level 8 ●●●●●●●●
22 days ago

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