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Unanswered questions

8898 Topics
I
Ila_1234
asked in Survey Platform (Before March 2021)
2 language survey: how to change language drop down to a simple button?

Hello,I have a simple 2 language survey (EN / AR) and was wondering if it was possible to replace the language drop-down by a button?Such that if the respondent is answering the EN survey instead of showing "English" in the language drop-down it would directly state "عربي" and when the user clicks on it he is immediately redirected to the AR survey. Is this possible?Otherwise, would it be possible to show the other language as default in the drop-down? So, if the respondent is answering the EN survey the language drop-down would show "عربي" instead of English...Thanks a lot!Ila

4165
M
20 days ago
kgillis
Level 4 ●●●●
kgillisLevel 4 ●●●●
asked in Survey Platform
Ticketing page layout/update

I came into an org and did not set up the original ticketing. I need to change the red circled “follow-up questions” shown on the right here… but I am a bit lost as to how to go about this?Also what will happen to the data that has historically been captured here? Would it be best to edit this current template, assuming that is possible? Or would it be best to create a whole new template and new workflow?  

231
C
20 days ago
P
Level 5 ●●●●●
parkie_0007Level 5 ●●●●●
asked in Website & App Insights
Site Intercept - Responsive Dialog (Customize)

Hi EveryoneIs anyone aware if you can customize the response dialogue creative outside the standard options show below?  I’ve got this far, but for example, I can’t change the colour of the text on the second line.Thanks :)

974
V
Level 2 ●●
20 days ago
A
auslaner
asked in Qualtrics API
Trouble Creating OAuth Connection to Constant Contact using Web Service

I am attempting to create an OAuth connection to Constant Contact using the Web Service task but I am receiving the following error when attempting to create the connection.400Bad RequestYour request resulted in an error. The 'redirect_uri' parameter must be a Login redirect URI in the client app settings: https://prod-ctct-admin.okta.com/admin/app/oidc_client/instance/0oa1z7waxgtYbPLaQ0h8#tab-generalIdentity Provider: Unknown, Error Code: invalid_request Here are the settings I’m using for the web service:On the Constant Constant side of things, I have set the redirect URI to “https://pdx1.qualtrics.com/oauth-client-service/redirect”Any ideas or is the Web Service just not compatible with Constant Contact?

321
A
20 days ago
R
Robn
asked in XM Directory
How to transfer responses to a second survey? (help)

I'm currently working on a longitudinal survey for my thesis. I'm trying to make it so that answers from the first survey transfer to the second survey for the participant. Aka they can see what they answered the week before and make edits to this answer if they want to.Is there any way to do this?? Please help I dont understand qualtrics

101
Nam Nguyen
QPN Level 8 ●●●●●●●●
21 days ago
A
AnnaSofia
asked in Survey Platform
Importing survey takes forever

I have generated a survey with 1000 questions with multiple choice. I’ve generated it with Python.But importing a survey can take hours and most of the time it doesn't upload at all. I’ve been waiting for so long.Any tips to resolve?

253
Nam Nguyen
QPN Level 8 ●●●●●●●●
21 days ago
L
ljordan83
asked in Survey Platform
Pipe text based on randomly assigned condition

Hello all! I am designing a study where people are randomly assigned to evaluate profiles - half of which are of people named “David” and the other half of which are of people named “Jennifer”. Participants will then answer questions about these profiles (same questions in every condition). However, I want each item piped with the name of the profile they viewed (e.g., “What did you think of David [Jennifer]”?). Is there an easy way to do this?

182
Nam Nguyen
QPN Level 8 ●●●●●●●●
21 days ago
C
ChristineNZ
asked in Employee Engagement
Anonymous link and Qualtrics mailer distribution at same time

Hi, if I distribute a survey via both an Anonymous Link with authentication and Qualtrics mailer, can I still ensure that each participant will still only take the survey once?For example, if someone has completed the survey via the link in their email, when they try the anonymous link and enter their email address will it prevent the person from doing the survey again? And vice versa, if someone has completed the survey via the anonymous link (having had to first authenticate by entering their email address) and then try to complete it using the survey link in their email, will it prevent the person from doing the survey again?Also, is there another way to authenticate the person besides asking them to submit their email address e.g. SSO if they use a work device or something like that?

454
C
21 days ago
P
patrick.oconnor.massart
asked in Survey Platform
2024 Educause Facult and Student Surveys

Greetings we are trying to setup these Educause surveys:2024 Faculty and Technology Survey 2024 Students and Technology Survey…and I was wondering if anyone has already done this, and would be willing to share one or both as a QSF file? It would save a bit of time. Open to other suggestions to make creating the surveys in Qualtrics easier. Attached the two instruments for reference. Tx P

131
P
21 days ago
R
ruorka
asked in Survey Platform
Sending a Survey Engagement Summary via Slack

I am hoping to build a workflow that would have Qualtrics send a summary about survey engagement to a slack channel. I know how to send a notification about a new single response, but am not sure how to get started with one that would summarize the past 24 hours.

312
R
22 days ago
A
Alexander.Reif
asked in Employee 360
Individual Feedback Report

Hello Everybody, Im kind of new to Qualtrics and tried to find a solution to my current problem. I found one but wanted to hear from experts if there is a more elegant solution to this. The problem is as follows:I want to conduct feedback for several people. All of them will have to get feedback from 5 people. The workflow is the following: people who are eligible to undergo such feedback sessions have to choose the feedback givers. I just created a survey for this, where they can put the email addresses of those people in. The survey then sends out anonymous links for the actual feedback survey to those people. Because those are anonymous links, all the feedback will be saved in the survey. So before creating the individual reports (every person must only receive their own individual feedback), I have to create some kind of identification for each feedback. I think about adding a question into my feedback survey, where the recipients have to put in the mail address or name of the pers

696
A
22 days ago
D
DP24
asked in Survey Platform
Carry forward choices from multiple matrices into one question?

I am trying to make a question that displays answer choices from multiple matrices that were previously asked. Specifically, the question would only pull statements from each matrix if it was answered with a specific scale point within that matrix, and each statement pulled would be its own answer choice in the question. It seems I can’t use carry forward since that only works if I want to pull from a single matrix. When I tried doing piped text, it put multiple answer choices from each matrix (if more than one statement was answered with that specific scale point within the matrix) into one answer choice. Is there a way to do this without Javascript? I am not a coder, so I don’t think I would be able to write a code for this.

151
Shashi
Level 8 ●●●●●●●●
22 days ago
R
Radiazma
asked in CX Dashboards
Survey progress

How can I add a widget to my dashboard that shows progress percentages for unfinished surveys? 

271
Shashi
Level 8 ●●●●●●●●
22 days ago
H
HLyeth
asked in Custom Code
Use images instead of responses in multiple response question

For a multi-select multiple choice question I would like to show images instead of responses, the idea in my head being that it will sort of resemble the app icons on a phone.I have put the images in the choice text but am not able to hide the checkboxes despite trying a number of methods, the following being one of them:Qualtrics.SurveyEngine.addOnload(function() {    var questionContainer = this.getQuestionContainer();    jquery(thisquestion).find("input[type=checkbox]").hide(); });Another big question - right now clicking on the image will check the box but will it do that if box is hidden?Bonus points - I’d love to outline the images when selected (and remove if clicked again).  Right now there’s a blue background on click but it’s not as clean as what I’d like to see. Thank you for any input!

281
Shashi
Level 8 ●●●●●●●●
22 days ago
B
Begrijpelijketaal
asked in Survey Platform
Selecting multiple blocks for randomization

Hi everybody,  On a monthly basis I am creating surveys that consist of 1400 blocks (with 2 questions each). I want 20 of those blocks to be randomly appointed to a participant of the survey. Right now I am adding all these 1400 blocks manualy to the randomizer but this takes forever. Is there a way to select multiple blocks and add them to the randomizer simultaniously? Or is there another way to speed up this proces? Thank you in advance! 

171
Nam Nguyen
QPN Level 8 ●●●●●●●●
22 days ago
R
ritaworkato
asked in Custom Code
Get responses to align with the QIDs from List of Questions to Response Details

I am trying to create a basic data model that is ingested into Snowflake for a table that has a list of questions by survey id - which I am able to transform the data from this https://yul1.qualtrics.com/API/v3/survey-definitions/{surveyId}/questionsBut the QID from the this output is not how you do the the QID in GET Response Details.   How can I get a simple extract to create this type of file.   It’s such a mess to get a things to match as indentifiers in this jumbled response APIs.surveyId, responseId, QID, valueabc, R_1234,QID1,<feedback input from customer>BTW - I use Workato to do the transformation and upsert into Snowflake.

200
R
22 days ago
W
Wasjet
asked in Survey Platform
Length of service

I am sending surveys to staff members and I have the date they joined the company (DOC) as an embedded field. Can I use this to calculate a filed which shows how long they have worked for the company. Ie to show date of survey minus DOC date as a number of months?Thanks

181
TomG
Level 8 ●●●●●●●●
22 days ago
M
Level 1 ●
MaxLovellLevel 1 ●
asked in Qualtrics API
Qualtrics API check if Respondent (email) has completed survey

How do I check if a specific respondent email appears in the responses of a specific survey using the Qualtrics API?

355
vgayraud
QPN Level 5 ●●●●●
23 days ago
S
Level 1 ●
Shruthi InnaniLevel 1 ●
asked in Qualtrics API
API to fetch individual users survey response

I have a requirement where i need to fetch - given a userID, how will you retrieve the responses the user submitted.

7677
M
Level 1 ●
23 days ago
YenMejia_Voce
Level 3 ●●●
YenMejia_VoceLevel 3 ●●●
asked in Employee Engagement
Anonymous Respondents

Hello community, I hope you are all doing well.I have a question: Is it possible to move the anonymous responses currently part of Unit 1 to Unit 2, following the attached diagram? This would involve modifying the hierarchy metadata. I have already identified the responses in the Data and Analysis section.  Thank you in advance for your help!

100
YenMejia_Voce
Level 3 ●●●
23 days ago
courtrc
Level 3 ●●●
courtrcLevel 3 ●●●
asked in Survey Platform
Embedded data from 1st survey stored as embedded data in 2nd survey for use as piped text

I’ve looked through a lot of other posts where I think folks are trying to achieve something similar but I’m not sure if there’s a different way to do this because my scenario is going to have a lot of pieces of data to pass from the first survey to the second.I’m building a survey for employees to upload files (pictures) and a second survey where, ideally, I can bring in the URL for those pictures from the first survey as embedded data that I can pipe in to an <img> tag so that the images can be voted on for a particular category.In the first survey, I’ve set up a quota and logic to store each file as a separate piece of embedded data, so that I could use survey logic in the second survey how many radio options to display images for. And I’ve figured out how to pipe and image URL into a radio option.But I haven’t figured out how to get the file URL as embedded data from the first survey into the embedded data in the second survey so that it can be piped text in a multiple choice

375
F
Level 1 ●
23 days ago
J
jeffbhughes
asked in Qualtrics API
Search Directory Contacts api question about filters

For the Search Directory Contacts api https://api.qualtrics.com/c79e78a949572-search-directory-contacts Is it possible to filter based on the value of an embedded data field?   The documentation above doesn’t appear to cover this(qualtrics newbie here), but I’m attempting to help someone replace an older api request that was doing this.   Example:   if I have an embedded field, XYZ, I want to filter on XYZ=’ABC”. Thanks for your help.

551
S
Level 1 ●
23 days ago
G
Girace
asked in XM Discover
XM Discover learning journey - missing welcome email

Hi Everyone,  I just started the learning journey of XM Discover. Looks like the XM Discover training will need to provide a sandbox account for the exercises. However the welcome email never gets sent to my mailbox, below I received automated messages from Discover University saying to reach out to QPN. The QPN said something opposite. (see screenshot below). Cheers,HoraceFrom: Discover University <discover-university+noreply@qualtrics.com>Hello, This is an automated message confirming your email has been submitted to the Discover University team. Unfortunately, this inbox is not currently being closely monitored. Our organization is currently undergoing a significant transition to better optimize our operations and resources to better serve you. This transition will take time, and we appreciate your patience and understanding during this period. In the meantime, if you are a customer, please work with your dedicated account team for initial troubleshooting, and they will escala

221
Nam Nguyen
QPN Level 8 ●●●●●●●●
24 days ago
Y
YUYU
asked in Survey Platform
What is Javascript for aligning text entry and choice text inline in multiple questions

Dear all,I want to make the text entry next to choice text instead of being two different rows, but I failed to do it through any Javascript code. Therefore, I was wondering if there any one know about the right code? Plus, how to customize the size of the text entry so that I could make it looks like normal in the phone model as well? Many thanks. This is the screenshot about my current layout.and it is how it looks like in the phone mode:  

221
TomG
Level 8 ●●●●●●●●
24 days ago
B
boude
asked in Custom Code
Use javascript to set minimum time in flatpickr

Hi there, I have a questionnaire where participants fill the start and end date of an activity they did during the day. They can enter up to 40 activities and I would like to make sure the start time of an entered activity is not before the end time of the previous activity. I considered using flatpickr but I don't get it to work.This is what I tried:Qualtrics.SurveyEngine.addOnload(function(){ /*Place your JavaScript here to run when the page loads*/ var input = jQuery("#"+ this.questionId +" .InputText"); var startTime = jQuery('#' + "QID3" + ' .InputText').val(); input.attr("placeholder", "UU/MM"); input.flatpickr({ noCalendar: true, enableTime: true, time_24hr: true, minTime: startTime, minuteIncrement: 10});});Qualtrics.SurveyEngine.addOnReady(function(){ /*Place your JavaScript here to run when the page is fully displayed*/});Qualtrics.SurveyEngine.addOnUnload(function(){ /*Place your JavaScript here to run when the page is unloaded*/});Any help is very much appreciated!

322
B
24 days ago

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