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Employee Engagement

Discuss Employee Engagement solutions, best practices, and more.

  • 403 Topics
  • 784 Replies
403 Topics
M
Level 2 ●●
mpjacobsLevel 2 ●●
asked in Employee Engagement
How do I show one metadata field in a heat map widget?

Hello! I am trying to create separate heatmaps for our department leaders. I only want them to see their own department’s heatmap column compared to Company Overall. I do NOT want them to see all of our departments’ heatmap columns. How do I set this up? I tried adding a filter, but it changed the data output. Thanks!

420
M
Level 2 ●●
5 months ago
XM_JoshB
Level 4 ●●●●
XM_JoshBLevel 4 ●●●●
asked in Employee Engagement
You've already compelted this survey error

We are using a common device to survey an offline population. The issue we are running into is this:Once an employee completes the survey, the next employee receives the message: “you’ve already completed this survey”.The only way we have found around this is cumbersome. We have to clear the cache after every survey completion on the device. This is time consuming, and doesn’t work well when trying to survey a large population.We do utilize an authenticator on our survey. Does anyone know if its possible to work in code to auto-clear the cache upon authentication, or some feature in Qualtrics that will fix this issue? We have not been able to figure out a  better solution.

965
P
Level 2 ●●
5 months ago
M
Level 2 ●●
mpjacobsLevel 2 ●●
asked in Employee Engagement
Aggregate multiple survey results in dashboard

Hello! We did a full EX survey in May and plan to do a pulse survey in August and another full EX survey in November. We plan to copy the project for each new survey, which would result in three separate projects (one for each survey). Will there be a way to merge the data from all surveys in one Qualtrics dashboard so we can track trends for certain questions? 

7124
R
5 months ago
K
KaylaR
asked in Employee Engagement
Mapping multiple hierarchies across projects

Hi all! For context, I am currently running a program that has quarterly surveys. I am on Q2 of this survey, and of course the goal is to see trends from Q1. The hierarchy mapping for Q2 is pretty straight forward, but my question is, what does it look like when I have three projects / hierarchies? Right now, I’m mapping between Project 1 and Project 2 (both ways). For Project 3, will I have to map both ways to Project 1 and Project 2? Or just Project 2? The math is mathing on the level of work this will be if I have to map both ways for all historical projects 😅. 

180
K
5 months ago
SewanYun
Level 4 ●●●●
SewanYunLevel 4 ●●●●
asked in Employee Engagement
Structural equation modeling with ex25

I’m a brand administrator who wants to interpret and utilize EX25 at a more academic and professional level.In Qualtrics ex25, there are 30 total of 5 KPIs and 25 drivers, but there are too many drivers to explain 5 kpi to management only with correlation with 25 drivers, and too heterogeneous drivers to only correlate with high-correlation ones are identified in top 5.Recently, I learned about the structural equation model. I'm thinking about whether EX25 can be structured and explained 

691
IRENDONJLL0
Level 3 ●●●
6 months ago
IRENDONJLL0
Level 3 ●●●
IRENDONJLL0Level 3 ●●●
asked in Employee Engagement
EX 25 MODEL

What would you do if in an EX25 survey the "permanence" variable is barely explained by any of the questions in the model?

200
IRENDONJLL0
Level 3 ●●●
6 months ago
M
Level 2 ●●
mpjacobsLevel 2 ●●
asked in Employee Engagement
How do I fix a header issue on a participant import?

I’m getting the error message, “Header cannot be empty,” when I am trying to upload my participant file to our project. I feel like I have followed all the steps to prepare the file for upload. Is there something I’m missing? 

571
C
Level 4 ●●●●
6 months ago
E
QPN Level 4 ●●●●
ErikahuerQPN Level 4 ●●●●
asked in Employee Engagement
Default language for email distribution

Hi Guys!I have an EX survey that i need to distribute in 3 languages (ES, BR-PT. EN), the issue is that some users do not have language code in their metadata or is a code outside from this 3 and I would like for them to get the email in PT-BR but everytime i create the email EN is created as the default language. Is it possible to change this and have PT-BR as the default language for the distribution? 

1183
Sachin Nandikol
QPN Level 6 ●●●●●●
6 months ago
M
MichalR
asked in Employee Engagement
Building an org hierarchy in an engagement project with imported anonymous responses.

In an engagement project, when uploading anonymous survey responses from an external source, which will be used for a historical comparison, is there a way to build org structure other than upload of a fake participants list?

451
RickB
Level 4 ●●●●
6 months ago
T
Tom_Ad_Ldn
asked in Employee Engagement
How can one use Qualtrics data in an automated newsletter?

Hey, I would like to use the data from Qualtrics attained from individuals branches/regions etc to distribute to the key stakeholders in a weekly newsletter in order to increase overall platform engagement.  Is this feasible? Does anybody have any experience, or indeed the intention to create something similar? Please share any information that you have related to the topic of integrating Qualtrics with a newsletter.  Thank you!

210
T
6 months ago
J
jdeady
asked in Employee Engagement
Mapping Org Hierarchy

I am trying to show comparisons in a dashboard for 2 engagement projects. When I am trying to map my hierarchy (2024 hierarchy to 2023), everytime I try and map across names, it breaks the mapping apart. What am I doing wrong? When I press Save and Continue even after mapping one at a time, it never saves my new mappings. Right now, I have 10 unmapped units and I can’t see the dashboard comparisons until they’re all mapped.

842
RickB
Level 4 ●●●●
6 months ago
JesperAndersen
QPN Level 4 ●●●●
JesperAndersenQPN Level 4 ●●●●
asked in Employee Engagement
See data from one survey while filtering on another survey

I have 2 surveys that are linked in the same dashboard. In both surveys I have a question with a 1 to 5 rating.I would like to have a filter that applies only on data from survey 1, but that allows me to still see data from survey 2.Example: If I select 5, in the filter I will show me data from both surveys, where the user have selected 5 in survey 1.Is this possible?I get that when I set the filter to 5 it will by default only see data from survey 1, but wanted to know if this can somehow still be linked?

241
kgillis
Level 4 ●●●●
6 months ago
ericnelson
ericnelson
asked in Employee Engagement
How do I send multiple surveys to manager of new hires?

Goal: Use Lifecycle Surveys (EX) to automate surveys to managers of new hires. The surveys are used to assess the recruiting process.My Environment: My Directory is auto-populated nightly. Automation is set up on my manager project to pull in managers who recently hired an employee. I have Message Automation set up to send messages weekly. I can't create multiple user profiles for a manager, because manager user profiles are used with our SSO login for dashboard viewing. Use Case 1: I have a survey sent to managers one week before their new hire starts. I want to be able to send the survey to these managers when they've hired a second (or third or fourth) employee at a later date. The Problem: By default. Message Automation only sends messages to participants whose Project Status is Not Complete. So, anyone who has a second new hire will be in one of two scenarios:They completed their previous survey. The Message Automation won't send them a new link because their Project Status is Com

21713
P
Level 1 ●
6 months ago
M
Level 2 ●●
mpjacobsLevel 2 ●●
asked in Employee Engagement
Creating a new EX project vs. copying an existing project

Hello! We created an EX25 survey in May 2023 and copied the project for two more surveys in August and November 2023. Should we continue that approach since our questions, logic, design, dashboards, etc. are already built (which would help greatly with efficiency!), or should we start from scratch and create a new EX25 project? I’m curious about the risks of copying the project, since that is what we intend to do for our upcoming May survey as the questions, logic, etc. will largely stay the same.Thanks!

452
M
Level 2 ●●
6 months ago
ManfredBM
Level 5 ●●●●●
ManfredBMLevel 5 ●●●●●
asked in Employee Engagement
EX Idea Boards - Access across managers

In EX (Employee Engagement) I can give managers the permission to create idea boards for improvement actions. If I understood the system correctly, every manager creates their own board. Correct? Is there a way (for me as an admin) to get access to those idea boards of all managers and to ideally get a consolidated board with all ideas across all managers? Thanks,Manfred

971
EricCrayon101
Level 4 ●●●●
6 months ago
Q
Level 2 ●●
QS17Level 2 ●●
asked in Employee Engagement
Moving participants from one project to another in EX

Hello Experts, I am looking for a solution, so that I can allow other local admins to fetch one or more participants based on email ids from one project to another. I cannot allow them to import from EX Global directory as it has other data as well.Is there any solution for this issue?

311
Sachin Nandikol
QPN Level 6 ●●●●●●
6 months ago
E
emily_cs
asked in Employee Engagement
EX - Compare Response Rate Year on Year

Hi Team,I am after some help with displaying response rates in the EX dashboard from a previous year. Our team want to be able to see the different in response rate from 2020 in our 2021 dashboard. The response widgets (participation summary, response rates) do not allow you to add a filter or specify a data source so I'm not able to use this to show our 2020 data. I can also not add it as a benchmark or a comparison as far as I can see. Is there a way to display the 2020 response rate in this dashboard?The only thing i've been able to do so far is a simple table using a count with a filter for 2020 and 2021, so we can compare # of responses but this doesn't allow for a response rate % comparison. ThanksEmily

2945
A
7 months ago
H
Level 2 ●●
happychuck77Level 2 ●●
asked in Employee Engagement
Automate dashboard user setup based off the response to a certain question

I am building an internal survey at my company to capture feedback about the technology we use internally. It consists of two questions:A multiple choice question with a dropdown of 50 pieces of tech to choose from (“Which technology solution would you like to provide feedback about?”) A text box question where the survey-taker can give their feedback (“What feedback do you have about this technology solution?”)The problem comes when I try to figure out how to automate dashboard user access based on the response to the first question. For example, if “’Workday” is selected in the first question, then that feedback is visible in a dashboard for John Doe who is in charge of Workday.The only things I read about in Q’s Support pages talk about dashboard user automation based on embedded data only … so is it even possible to automate dashboard user setup based off the response to a certain question? 

210
H
Level 2 ●●
7 months ago
M
madhavd
asked in Employee Engagement
Export hierarchy using API

Is there an endpoint available to either export hierarchy or get response counts per unit/hierarchy? I believe we can download from UI but want to see if there is an option available to programmatically download the results

100
M
7 months ago
S
Level 1 ●
SimonmdLevel 1 ●
asked in Employee Engagement
How many data sources can you have in EX dashboards

Hello community, I cannot read anything specific so hoping someone has the answer. In EX projects, how many data sources (projects) can you map into a dashboard? I’ve seen community message for CX that says as many as you like, but is that the same for EX.  Am I ok with adding upto 16 from different learning feedback surveys?

544
S
Level 1 ●
7 months ago
B
QPN Level 1 ●
BudsarinQPN Level 1 ●
posted in Employee Engagement
EX25の回答率

EX25プロジェクトですが、回答率が何パーセント以上あれば分析可能になりますでしょうか？

241
EricCrayon101
Level 4 ●●●●
7 months ago
YenMejia_Voce
Level 3 ●●●
YenMejia_VoceLevel 3 ●●●
asked in Employee Engagement
Issue with sms distribution

Dear colleagues from EX,I hope you are well. I am reaching out to inquire if any of you have encountered a situation where, during the distribution of surveys via SMS, the sent history and consumed credits reflect successful transmission, but the message never reaches its intended recipient?I would greatly appreciate your insights and any suggestions on how to address this issue. Is there any additional step that should be taken to ensure that messages are delivered correctly?I look forward to your feedback and appreciate any guidance you can provide.

1001
G
8 months ago
A
AshWilson
posted in Employee Engagement
Pulse Survey Scores Trend Lower

Hi everyone, Curious how your company’s Pulse Survey scores compare to your annual survey scores? Do Pulse survey statements tend to score higher or lower on average in your experience and why? Thanks in advance for any input!

322
A
8 months ago
gingersauz
Level 4 ●●●●
gingersauzLevel 4 ●●●●
asked in Employee Engagement
Adding a dashboard delegate

I know how to upload employee/manager info for dashboard delegate access, but is there not a way to do this manually within the hierarchy as well for when we have one off requests?  If there is, can someone point me in the right direction please.

2114
G
8 months ago
gingersauz
Level 4 ●●●●
gingersauzLevel 4 ●●●●
asked in Employee Engagement
Can Action Planning Guidance be uploaded?

Does all of the action planning guidance really have to be entered manually??  And if so is there an enhancement in the works to allow for uploads?  It’s a very time-consuming task that I sure hope carries over when the project is copied.

301
G
8 months ago

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